Quoted from Minneapolispin:
More techs are needed.
Quoted from Budman:
More techs- All eras including EM
Quoted from hawkmoon:
Like having a good Doctor
This will continue to be a need. I have met several collectors that have very little clue how to repair their game; some don't even care to learn.
I bet distributors spend a fair amount of time with service after the sale. Perhaps they need a service department, like a car dealership?