Pam is great. I've had VERY few if not just 1 issue. Received a plastic protector set and couldn't figure out what the heck was wrong.... it was the wrong set! Pam sent me the correct set immediately and asked me to please keep the other for my trouble. Always fast shipping and unique parts.
It happens to all sellers. Terry at Pinball Life did the same thing with a decal set and replaced it just as above.
NO complaints.