I work for one the world's largest aerospace companies as an Instrument Flight Procedure designer which normally draws a blank stare when people ask what I do.
Specifically I do Performance Based Navigation and Required Navigational Performance-Authorization Required. Not every government or their service providers has the training or experience to design these types of flight procedures so we are under contract to many countries and airlines worldwide to reduce flight time, save fuel, reduce emissions and noise.
If you live in Canada there is a good chance you could arrive on a flight that used something I designed...
We also build procedures into some of the most terrain challenged airports imaginable to allow safe approaches when the weather is bad. I know most passengers don't put much thought into the pilot's view and how he finds the runway when visibility in poor. This is a great example; the first 2 mins are very scenic and keep that terrain in mind during the last 2 mins.
I do my job so the pilot can do his (disclaimer I did not design that particular approach but I have done some into very similar locations)