Snake bit. Happened to me once too, and assume many others as well. Once it happens, most make a resolution to only buy games that they have seen/played in person. In fact I only buy games that I can pick up... no shipping. Then you switch to NIB because it's only a little more and you most always don't see this crap. I agree with Centerflank. Return it, if possible. Otherwise, take your lumps. New boards and decals might cost a bit, but it is fixable and a great title to fix.You might be a little upside down for a while, but play it, have fun and you won't mind. Easy to be pissed, and you should be, but see past this.