(Topic ID: 158743)

what can I do if machine is not as described?

By i_b_flippin

7 years ago


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  • Latest reply 7 years ago by Xerico
  • Topic is favorited by 7 Pinsiders

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#45 7 years ago
Quoted from Toasterdog:

It honestly doesnt look that bad imo .I think the price wasn't too bad for retail personally

I have hard time believing this just slipped by accidentily. Should have been fixed correctly IMO.
I think you could have a pretty nice Shadow with a little bit of work. Learn how to repin connectors. GI (general illumination) issues are common.

Agreed. Outside of the small screw/pin hole the playfield looks pretty good. Sanctum looks great. The dmd and other issues are most likely solved by reseating connectors.

I would try to work out a partial refund for the work needed to correct the GI connector and call it a day and lesson learned.

#102 7 years ago
Quoted from PanzerFreak:

Glad to see the seller handling this. I think the game looks pretty decent overall, especially the playfield. I would have been mainly upset at the board work on the game, that should have been disclosed. I would think a refund of something along $200 would make it right in my opinion. The larger gouge on the left side of the cabinet artwork should have been pointed out as well, that's isn't just a typical scratch or gauge and is in a very visible area.

The damage on the left side is clearly visible in the pictures that were sent to the OP before purchasing. The mark in the playfield is visible too even. I agree a $200 refund that could be used towards a tech to make the PDB right should suffice.

I'm curious if the $3,200 included shipping. There's a $3,200 Shadow on their site now that looks nicer...

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