Quoted from mbwalker:It's probably a combination of both. They probably caught the problem then fixed it with a diode thinking 'problem fixed'.
But if your referring to my "so maybe I'm wrong" rather than the bean counter comment - yeah, that's a real possibility! lol
I am pretty sure the diode in question is a schottky diode which is a major part of the switching down regulator (48v to Vcc). The diode is packaged in a TO220 through- hole package which contained "thinner than normal" leads. Package vibrates, lead fractures, circuit fails.