Ordered (and paid for) my premium October 22. Still no game. For those of you that just received yours, do mind telling me how long you had to wait? I have bought two other Sterns from this distributor in the past, but all I keep hearing on this game is, “should be this week.” I’ve been told that since November.

Thanks for the responses, guys.

Are premiums back on the line at Stern?

Have any premiums been delivered this week? Still patiently waiting on mine (for the 5th month in a row).

If you had ten pins, trust me... you would still want one more!

After almost 20 months of waiting, the day finally came. On October 22, 2019, I paid in full for a Jurassic Park Premium. I ordered from Jonathan at ASOA (search the forum using ASOA if you don’t know the mess that guy caused). For weeks and weeks he told me to expect my game in the next few days. After two months of this, I demanded a refund. He refused and kept promising that my game would be delivered. Then he kept making more and more excuses. Then he was finally outed on Pinside and started making monthly refund payments to those he’d ripped off. And to his credit, almost all have received most of their money back, including me.

A few months ago, I tried ordering this game through another distributor, but it seemed the game was near impossible to get. Part supply issues, etc., and more waiting. But today—finally—I joined the club.

But sadly, I set the game up and it is momentarily unplayable. I knew there might be problems when I lifted the head up and the translite came crashing down to the floor. Luckily, there was no permanent damage to the head or translite. But I soon discovered the shooter rod housing was cracked, my shooter rod won’t stay in a playable position, and the right flipper leaf switches are barely attached to the cabinet and won’t make good contact (so I can’t get either of the right flippers to work consistently, no matter how much I play with and bend the switches).
If anyone could take a picture of these flipper switches, I would greatly appreciate it. And for some reason, the game shipped without a tilt bob.

On a positive note, the t-Rex seemed to be working properly when I rolled a ball up there with my hand. Hopefully I get it playing soon. Can’t wait to put the Titan rubbers, mirror blades, and shaker motor in that I ordered a year and a half ago.

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That's exactly what it looks like happened. I think the plunger was smashed enough to break the casing and knocked into the leaf switches. They are loose and just barely hanging on. Shouldn't be too hard to fix.

I did transport it from the FedEx dock to my house in my car, but I never stood it upside down and never put any pressure on the top side. So it might be possible the backglass falling out is on me. But if you look at the picture above of the box, you can see the slight damage to the box near the shooter rod area. That’s how it looked when I picked it up. It didn’t seem severe enough for me to inspect it, and it turns out all will be well. I was able to fix the flipper leaf switches and shimmy the shooter rod back into a playable position. My distributor is going to send me a replacement for the cracked plunger housing. I have the game up and running and am loving it.

It’s still a mystery why there was no tilt bob, though.

I could not find the adjustment for Shaker Motor anywhere in the menu. Is it in game or feature adjustments? Anyone know the number? Thank you!

Forgive me for asking a question that has probably been discussed 20 times on this thread already. I made the T-Rex adjustments and she now catches the ball just fine, but when it’s time to pick it up and hold it and move it around, the ball falls out without the magnet holding it in place. What adjustment do I need to make?

Every time

Help needed. My T-Rex will catch a ball when it’s supposed to, but the magnet will not hold the ball. As soon as the head begins to lift from the ramp, the ball drops out. It actually worked properly the first week I owned the game, but not since.
Any ideas? I do not see anything in the diagnostics for the magnet. I saw there was an adjustment for jaw power, but that adjustment made no difference for my problem. Thank you.