Thanks! Can't be unseen now

I feel your pain, I too ordered my shooter rod in the beginning of August from Little Shop Of Games. I am waiting patiently like everyone else at this point.

It's a great topper. Don't be a DKK.

Just a coupon for $200 off a Stern topper.

Try switching the ohm settings. Worked for my LE.

Got my machine today. No issues out of the box that I could find. After about 20 games though the trex has gained a noticeable louder movement noise almost a grind on the left right movement. I’ve inspected the wiring and nothing is catching, up and down is quiet. I can’t see any loose hardware. Looking for suggestions.

Also any tips on the raptor gate, sometimes it comes up and traps e ball when I get it behind the captive post and it’s held, other times the ball is held and then the gate doesn’t raise and the ball is released..
Any assistance is appreciated. Thankyou

So... finally also got a JP (Premium). I was a bit reluctant but finally it got me. Software seems to be pretty cool with some interesting concepts.

Watching T-Rex on screen and the interactive toy and hearing the sound and! feeling the shaker made me buy this machine

Shots are great and additionally great story telling... awesome.

Unfortunately I have to wait until a friend of mine has time to unbox it and install a playfield protector.

As far as I know all of the T-Rexes are loud. Mine definitely is if I have the audio turned down low.
As far as the Raptor gate, are you on .97?

On the latest code. Seems that the raptor gate is catching somehow in the down position and then not moving up. I can’t see how to adjust its position other than the Playfield height

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Joined the club. Having played the pro, I really wanted an angry T-Rex. It doesn't dissapoint, she is superb. With the new code where she chews the ball is inspired.
Very happy with both the game and the build quality.

Best mech/toy in pinball? Gets my Twippy. Maybe MMR castle as a close second.

Definitely best animatronic in Pinball.

Whoever engineered this needs to work on more Stern games.

Absolutely. Hands down best mech in pinball.

I can’t believe it actually works TBH.

Well, it took a little.... ‘massaging’ but man, it’s awesome when it gets dialed in.

I know it's subjective, but my mind is still blown from all the Pro people saying "Trex doesn't absolutely nothing for me. Don't need it to eat the ball, worthless."

I had this issue as well. The gate was installed too close to the PF (should have been centered). Loosen the mech (under the PF) and see if you can move it forward a bit (so it doesn’t “catch” on the PF).

To add to this comment, you might need to slightly enlarge the mounting holes so that you can get some play in the mech. I used a slightly larger drill bit to make it work, another person used a dremel tool to enlarge the holes.

Ditto - mine was mounted slightly crooked, causing it to get stuck on the top of the pf as it retracted and having the ball get stuck in the raptor cage when the gate dropped. I had to make the mounting holes slightly larger, then filled in the bigger hole with a couple of broken off toothpicks, and re-screwed it down and it's been great since then.

EDIT:
Mine were misaligned - the hole was off by about 1/16" which was enough to not allow the gate to drop all the way down so the back lip was stuck on the pf and balls couldn't exit the raptor cage. The only way to get it back in alignment was to rotate/move the bracket by 1/16" or so. I'm not sure I actually drilled out any more of the hole now that I think back...I believe I just filled it in with toothpicks and then was able to make a "new" hole so the bracket was in the right spot.

To be clear, I enlarged the metal holes on the mech, not the wood. Either could work though.

Woah - do not enlarge the holes in the wood!

That's probably better advice (or clearer, as I think back on what I did)!

Mine were misaligned - the hole was off by about 1/16" which was enough to not allow the gate to drop all the way down so the back lip was stuck on the pf and balls couldn't exit the raptor cage. The only way to get it back in alignment was to rotate/move the bracket by 1/16" or so. I'm not sure I actually drilled out any more of the hole now that I think back...I believe I just filled it in with toothpicks and then was able to make a "new" hole so the bracket was in the right spot.

I'll edit my previous post to clarify this so someone doesn't see that and follow my advice without reading the next few posts telling them not to!

On my machine, the poorly drilled/aligned gate was impacted by a washer that was pushing the gate ever so slightly. When I replaced the washer and loosened/nudged the gate, the situation improved. Hopefully the photos below will illustrate what I'm talking about...

Interesting to see others are impacted by this...when I spoke with Chas @ Stern, he said he never heard of this issue. It's too bad the gate bracket doesn't have any ability to "dial it in"...hopefully they will revise the part for the next run. I have a new gate coming...plan to alter the bracket so I don't have to fiddle with drilling new PF holes (which is more risky).
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That is odd - I emailed with Chas about this issue 10/30/2019. He no doubt handles a LOT of support issues and can't remember them all I guess. This is what I wrote him:

* next issue is the way that my raptor gate was installed. I have this one fixed but wanted to bring it to your attention. The first attempt to screw it in failed it looks like, so the person just moved it a little and made a new hole. This turned the gate slightly and the lip of the gate got stuck on the playfield. This caused rejects to the cage and if the ball did get in the cage it could never roll out.

my original post about the gate issue from the day I took delivery:
https://pinside.com/pinball/forum/topic/welcome-to-the-jurassic-park-le-club/page/41#post-5280029

Those fall off a LOT. Have replaced em 3 times already.

My email on this issue was dated 12/13/2019. If they are relying on folks "memory", they are a poorly managed company (which is entirely possible). Since we are effectively the QA arm of Stern pinball, they should be logging all of these issues. If they were really professional (like in the old days), they'd send out service bulletins with suggested fixes. On 12/16, Chaz said "I wasn't aware this was a problem". Sigh. I'd hate to think this response is recited just to minimize the impact. Whatever....

Are you drinking and smoking now?

This is the JP thread...

What the what?

I honestly don't understand anything I just read here

..

Translation: The ball got some crazy english on it and pinball happened.

Installed the speaker lights from Doug at speakerlightkits.com and am very happy with them. Super easy to install and they provide just the right amount of light around the speakers.
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thanks for the thumbs up

My raptor isn't moving, it moves freely by hand and doesn't seem to be getting caught on anything (as per the issues previously posted). I noticed the screw under the raptor on the metal bracket was loose, however when I tighten it the metal arm that makes the raptor lean forward doesn't move at all.

Has anyone got closeup photos of how this mechanism should look or be assembled (the manual doesn't show this)? Does the vertical component of the metal arm sit in front of the target in the raptor pit, so the ball hits it which pushes against the target switch and flips the back up to knock the raptor forward? Or does that piece sit behind the target? I've tried both but neither work.

Any help appreciated

Raptor (resized).JPG

Mine appears to do the same. Only started happening the last couple of weeks.

What is this?(within the circle pictured) My raptor does not have this
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I just looked at mine. The front plate of the bracket is in front of the target, so it gets hit and then pushes into the target. It seems like the bracket should only be held in place by a pin through the front that it pivots on. I circled one side of the pin in my picture. The screw in the middle of the bracket isn’t supposed to block the bracket or be holding the bracket down at all.

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That’s the hex post holding up the clear plastic piece between the raptor and the cabinet.

Glare from the speaker lights looks really annoying...

I dont notice it at all while playing.
It's really just the very corners from a players perspective.
A "bent plastic" would probably eliminate it entirely.

As above ...
I use these on BW DMD games

https://www.pinballlife.com/bent-plastic.html

These Speaker Light Kits have 14 different levels of adjustable brightness.

Doug (SpeakerLightKits.com)

Best way to eliminate glare: turn off the lights during gameplay.

raptor gate corrected, needed a minor move forward. its still very close at the back compared to the front, but its reliably working now, no binding . currently my game is at 6.5 degrees at the flippers, debating whether i should increase it to 7. C and S shots are quite difficult, with the C shot often dribbling out and hitting the top of the sling. release from control room seems to miss the sling 80% of the time. Level left to right

Yep...love the option on most Spike games that allows you to dim the BB lights when you press start (not sure everyone is aware of it, which is why I mention it here). One of the few options I've lobbied for over the years that Stern implemented

Will check mine out today Manny65 - can’t say I even remember it moving.