Quoted from Mjesposi:
Hey everyone. Two more questions as I was just playing a couple games with my son and the permanent Newton ball piece came flying off. I opened everything up and force fit then all on but it came off again two times later. When putting the ball back I noticed two lines and like a raised area in front of where the ball sits (pics attached). Is the ball / stem connection broke at this point and should I reach out to stern? As for the play field, anyone know what that is?
Last question is on the ball launch. I have the green spring and have no issue getting it up and over to the helicopter launch LAne when pulling it but when hitting launch button it makes it up and over like 3 out of 10 times. Is that a setting or spring issue?
Machine was purchased brand new and just delivered Wednesday and has about 145 plays on it Thanks again for everyone’s help!!!!
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Not sure about the captive ball issue. I recall posts in the forums about it breaking off before but I don't recall if there's a way to fix other than by getting a replacement captive ball.
For the auto launch here's how I'd work through checking it out. First check that when the ball is at rest in the shooter lane it's resting equally on both forks of the launcher. If it's not, then slightly bend the forks so the ball is resting on both of them.
Then take slow motion video to see if the ball is veering one direction or the other at any point up the launch ramp.
If the video shows the ball is going straight the whole way through the shooter lane, then try either decreasing or increasing the power setting of the auto launcher to see if it helps (I'd try decreasing a bit first).
If the video shows the ball is not initially pushed straight up the lane, then try slightly bending a launcher fork to counter the direction the ball is going so it starts out going straight up the lane.
If video shows the ball starts out straight but then veers once it hits the metal ramp in the shooter lane, then you might need to adjust the metal shooter lane ramp. People have done that by putting a washer under a screw in the front forks where the metal shooter lane ramp begins. Searching "washer fix" in this thread or the other JP2 thread will probably give you some results of posts with pictures showing it.