The phone or other software anology is misleading, XM LE shipped did not even keep score properly, would be like buying a phone that couldn't make a call.
Then the Xmas crap update had so many bugs would be like if you had a smart phone and every time you hit the stock app you get the weather app and every time you hit the map app you get the weather app, every time you hit any shot it was the same call out from Wolverine, how do you send that out as an update and how do you not fix it the same day you are told its a bug? Stern leaves the most buggie code for months, in fact I had to go back to the first code the one that doesn't count scores correctly.
Even the current XM LE code is better than it was before but still is worse than the code it should have shipped with. I mean this would have been ok as 1.1 but it's 18 months later it still needs a ton of polish.
Stop making new games and use your resources to fix the games you sold us.
If these were cars or smart phones there would be class action law suites by now.