I Sell over 300 New Pinball Machines a Year, In a Country of only 25 Million, or the population of LA.
Have sold almost 10,000 items on Ebay with 100% Feedback
We have several Resellers in Australia and games can be bought today from any of them if a customer wants a game without dealing with me.
Even Stern only has one Distributor in Australia, the market isn't Large enough and the margins are to low on New Games.
I am a Collector and have owned Pinball machines since the age of 15.
Ask yourself the Question why would a Distributor decide not to sell a product to a customer and refund, its simple, some customers are just impossible to deal with.
The OP tried to get my attention on Aussie Arcade and I choose to Ignore so he decided to Post Here.
go search some of the OP Pinside threads threatening not to buy Sterns and calling out Gary Stern
I have never seen a Car service centre or a restaurant with 100% Feedback, you just can't please everybody.