It's a meaningless phrase. I pretty much always ignore everything when it comes to how someone describes the condition of a game.

I've had cases where someone has said "it's in really nice shape", but the playfield is completely blown out.

The average person hasn't really owned enough pins to really be able to describe a game's condition very well. Some collectors can have higher or lower standards when it comes to condition, and they don't line up with what you think about the condition of a game. And then there's also people who try to fluff up a game to sound better than it actually is.

Photos can also be misleading too. Sometimes they are framed or angled in such a way to hid certain things, or it's just blurry or dark enough to hide other issues.

Photos help give a general sense of what a game looks like, but it's always best to see it in person. But even then, you can sometimes miss stuff that isn't immediately obvious.