Came here to vent and gripe about an eBay buyer, I've since removed his handle. .* He bought a small power supply kit from me, and in his purchase notes, he said "please ship asap: my pinball is hurtin! " to which I replied "Will go in the morning mail. And FYI, it's posted I ship in 1 business day. And I ship every day, Sundays and holidays like today. No need to attach a note to say ship ASAP, it's actually a little aggravating". And it is. If you're any kind of volume seller, you get tired of messages like "Pack carefully", "Send me the tracking number when you ship" and of course "Please send ASAP". And in most of those cases, they pick ground shipping not Priority for a few bucks more.

He ordered May 27th (at night) and received it May 30th, and left me a negative feedback today: "told me i was aggravating for asking "please ship asap" wont order from again". Butt hurt over a few words, no mention of the fact I sent a quality product that likely fixed his machine, and he got it across country in a few days. To me it's like walking in to a restaurant and asking for the cook and telling him not to burn his meal. OK, that's a stretch.

I have said for years I'll stop doing this when it's not fun anymore. Guys like this are the nails in the coffin. I'm a collector, a hobbyist, and I happen to have a business selling pinball parts. For the $3 profit I made, this cat has to be (in my opinion) a dick and ruin my 100% eBay rating. It won't likely hurt business, except for the fact he'll never buy from me again, boo hoo.

Yes, coming here to vent. With eBay getting hard and harder to sell on, it's guys like this that make it harder. Before you tell me not to sell on eBay, it's easy to say, but not easy to ignore its near half my volume.

Rant off. Play some pinball...

Todd

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I don't fault eBay much in this case, it's totally the buyer. However if they would allow my reply to affect his record, it would warn other sellers. but they don't. Buyers are perfect in eBay's mind, can never do wrong.

Thank you.

I've looked in to that. I think it's slightly illegal

No, that's not what the customer was thinking, he never expected it overnight, never said so. He complaint wasn't about shipping time. Those quotes are exact. To be clear, in the listing under shipping and handling on eBay, it states: "Will usually ship within same business day if paid before 20:59 PDT (excludes weekends and holidays). Expected ship time may vary and is based on seller's order cut-off time.". It's not implied anywhere he expected overnight shipping. He was simply annoyed that I told him my listing said I would ship in one day, that I didn't need a reminder. I called him out on it. It wasn't demeaning, he's living in this USA's "deserved" world.

I told the buyer exactly: ""Will go in the morning mail. And FYI, it's posted I ship in 1 business day. And I ship every day, Sundays and holidays like today. No need to attach a note to say ship ASAP, it's actually a little aggravating"." If that's reason to receive a negative feedback, I'm sorry but I disagree that it's reasonable. If you think I'm the a-hole in this situation, can I have your eBay ID?

I appreciate your input. Like I said, I don't expect every one to agree. My listings say I ship 1 day, my feedback shines for fast shipping, being "reminded" to ship quickly gets old. That a pointed out my listings say when I ship, and I find being reminded aggravating, TO ME, isn't a reason to leave a negative.

It can be removed by the buyer if I request it and he agrees. eBay will remove it in certain cases. It's not always cut and dry. I did send the buyer a message, and have not gotten a reply. I have not requested to him to change his feedback, I've asked eBay first. I doubt they will. But they might. It depends on who you get. About 6 months ago I sent a $5 package of heat shrink, it came with a slight tear in the padded envelope, they buyer claim it poorly packed and damaged. It was not in either case, but he requested a return and I paid to return it. Nothing wrong with it at all and he left me a negative. eBay removed his feedback. He had a pattern, had left many people negatives for "improper packing" and asking for refunds. We're talking heat shrink tubing here guys! I lost money on it, but he's not getting free product.

I often say, 99% are fine, the 1% make up for the stories. Yes, here's one. I just hope a few sellers will block him on eBay as I did. Chances are he'll never buy, but I've blocked people by how they've treated other pinball parts sellers, and it's VERY satisfying to get an email saying "Hey, i tried to buy this but you've blocked me?" and looking t up and realize they gave a negative to someone when an order was a few days late overseas. yes, I blocked you and I don't need your business.

Not really accurate is it to state it that way, is it? I didn't tell him I was aggravated by him giving me money. At all. I told him I ship as stated, 1 day, and that it's aggravating to be reminded. He's spun it like you have in his mind. Him being bothered by my reply wasn't enough for him to cancel the sale, he wanted what I had but planned all along to leave me a negative for me pointing out my listing says I ship daily. Sorry you don't see it the way I do.

I guess I'm going to have to get your Tee shirt size for the next order!

Exactly. I get half my business on eBay, and those requests annoy me (especially when they have the choice of Priority and Express), but if it's on my web site and you send a message like that and didn't pay for Priority? Tell me why in any world would you telling me to ship it ASAP put you ahead of other paying customers.

I appreciate those of you that "get this".

Let me spin this another way. All of my listings for game specific items list the games supported. So Bally repair kits or Rottendog boards lists the compatible games. I get at least once a week "Will this work in XXX", when that game is listed. They do't read. I often reply "yes, games are listed and XX is listing", if I were to say like I did above that it was aggravating that they didn't read my listing, I should get a negative feedback?

No other way to warn other eBay sellers that this guy, purely in my opinion, is out to wreck sellers ratings because he doesn't read and can't handle a little criticism. I hope that he is a Pinsider, and that he can post my message to him asking to retract as I had no reason to offend him, but he's out to ruin my rating. There's no other reason. Received the product? Yes. Received timely? Yes. Quality product? Yes. Fixed his game? I hope so. Didn't like my response to "Ship ASAP", NO he didn't. Ruin my 100% record? Yes. If I save one seller from getting a negative that can potentially hurt business, I'm fine with that.

And like I said, I came here to rant.

He didn't ask for a favor, he asked for something I already provided, and he got it. So he left a negative anyway. If you think I deserved it, I'm sorry, I disagree but I appreciate your input.

It is. It's a fact, just came here to warn and rant.

Agreed, which is why I'm warning.

Thanks for your support and business.

Thanks Tom. I hope it doesn't come across that I'm about to bust a vein, simply venting, telling the facts, and warning others. This came up today while I had one of the busiest days in months, and to just sit there and look at the feedback while I know the guy got his damn pinball machine fixed thanks to me, just grinds my hemorrhoids. Almost a holiday where I will take off a half day, and I have to think about this "douche nozzle" (someone else's words) and I don't like being silent.

Funny that KozMckPinball downvotes all my posts despite having no input.

Necessary no, but it also wasn't offensive. How would that reply offend you? Was it cause you didn't read the listing do it's your fault,? Wasn't snide, was honest, but this is how deserved people are these days. Do what I tell you to or I'll complain and ruin your reputation.

Not really. But you'll downvote this post like all the rest you have.