Phoenix, AZ
Quoted from Rdoyle1978:Care to elaborate?
Hello
Reading back a page it looks like you are starting to take care of some of the issues, but holy cow did these kits have SOO many things wrong with them.
Where to start?
-Power supplies were not strong enough to power the light strings. The previous kit in his whitewater the lamps shut down when both LED strings were plugged in . The fishtales kit with 2 amp wall wart the light strings would shut down when even just 1 was plugged in. We had to pick up a 5 amp PS.
-Missing Parts. Greg has had 5 total kits delivered and not a single one had all of the parts in them. Every single one was missing pieces. 3 of them were missing the second LED lamp controller. One was missing the 4 pin gold connectors to connector the lamp strips to the controllers and another was missing the screws to attach the DMD to the panel
- Wrong pin on extension cable. I forget exactly which one, but it appeared that there was a 2.1 mm pin trying to fit onto a 2.5 mm socket. The cable did not want to connect to the plug on the board.
-Hand bent aluminum brackets. Several were not long enough and just overall a poor method of attaching this. On one game they allowed the panel and translite to rock back and forth as you played the game.
-The hardware to attach the DMD was hokey with shrinktubing used as a spacer. Why not supply the right length screws or hard spacers? These are for B/W DMD games so I think there are only 2 possible options for DMD's here. The stock orange HV DMD's and the color DMD products. The LCD panel fits flush and the original DMD sits up so it needs a spacer in between.
- The panel did not fit into the U channel on 1 game, Not because the speaker plastic was too thick, but because the epoxy was poured almost 1/8" too thick on the left side. I did not find this out until having installed everything and was trying to fit it into the panel.
----Most importantly the fit of the plastic speaker panel does NOT match the light up panel. This is why after dealing with every other issue with these kits Greg asked me to remove it from the Fishtales. In every instance there has been light up white area exposed around the DMD window and a big light up crescent around the speaker holes and you can see the edge of the speakergrill. This is Not an alignment issue during installation as you can see both the top and bottom around the DMD in the fishtales pictures and opposite sides of the speaker grills (this kit was installed with a speaker plastic you supplied). You can see these exposed areas in all of the game photos that you just posted! Have you measured the open window area of the different titles as well as the speaker hole diameter?? Your speaker screen and non lighted diameter needs to be another 1/8" to 1/4" to allow for tolerance. Same goes for the size of your DMD cutout.
Couple other issues that could be fixed.
-You have 3 cables running 6 feet through the machine when instead I would recommend connecting all of this in the head area and running 1 cable to the power outlet
-Recommend a better board for the relay for turning this on and off. The little 5 pin connectors on this board did not stay seated well and were intermittent during game play.
Great idea for a product but you guys never left the Beta testing stage of this before entering production.
I install a TON of mods for games so I get to see all levels of development and fit. I hope you take this as constructive criticism to improve the products as it's a great idea that can look really nice if you guys fix the tolerance of the panels.
