Quoted from Billy16:That is the genius of UPS, minimal competition, high prices, poor service, no accountability.
As a few others in this thread who ship a lot have said, UPS is pretty much bulletproof. Of course, a delivery sometimes may be late a few days but they hardly ever completely screw up. We do thousands of shipments per year. Maybe once a year we see a parcel with shipping damage and I can remember only 1 or 2 cases where a parcel went missing (probably stolen from a porch).
For us as a business they're well worth the money (and we have the statistics of thousands of shipments to back it up).
