Quoted from wesman:

Funny, I actually thought this thread might be one dedicated to being grateful for UPS.
I work at a major parcel sorting facility for USPS, and we are bogged down with mail from other offices shutdown. That info isn't out there for people to dissect or interpret, but I assure you, this is a hectic time for people in this industry, as well as many others.
I'm more amazed that parcels can move so freely and quickly as they do. We process a few hundred thousand each day. And then these poor bastards on the street lug them out each day, a hundred or two, each and very day.
So while I get your frustration, as a big consumer myself, it's definitely not a normal time for this industry, so a bit of patience and appreciation would definitely be valued by your driver once your parcel does arrive.
Edit: Though I will say, I wasn't too gleeful about UPS when my driver delivered an open package from Gamestop. Rather than have two games in it, it had air. Their custome service told me to contact the shipper. Umm, thanks? I do wish the driver noticed, and maybe took it back and filed a claim before delivering, but then again...this dude probably delivered several hundred parcels that day. A cakewalk, it is not.

Quoted from guss:

My son must work with you. Lee Miller