Quoted from twenty84:After talking to my distributor I was told my options were to 1) refuse shipment, in which case it would be shipped back to Stern and I would get it back after they repaired it. 2) note the damage on the bill of lading and my distributor would file a claim with the shipper and have a new back box shipped out for me to install.
Quoted from iceman44:WTF!
I don't like either of those options. Send me another pin right away, send the other one back, let Stern repair it and sell it to somebody else when its ready.
F that.
^^^^This is the correct response - F Them man... that's a lot of damn money to go through that bullshit. Send me a new one and they can deal with the shipping claim.
Boise, ID
