Quoted from damageinc55:Same. Mine was launching shallow and bricking into the post below the upper left upper flipper.
The very first step is to adjust the the lane guide itself. Here is what stern sent me. It's a 15 minute job that fixed the issue for me, but it's now failing again. I'm not sure about a more permanent fix as I would assume the wedge hack brings the launch lower?
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After adjusting again and again it works now since a long time for me. It's more 95% success, not really 100%. Keep in mind that a hot coil behaves different than a cold one. I changed the auto Plunger coil to a stronger one as well. If you do, you can do better adjustment in the menu (original coil needs full power - no chance to adjust more power. The stronger coil will need power down in the menu). It's better for gameplay that the ball hits the upper flipper than the post if it fails. It should never hit the lower post.
If you don't want to wax again and again, try to adjust with "natural" dirt and rubber on the playfield. It will keep working for a long time like that without doing anything. And no, my playfield is not very dirty, I just clean it a little from Time to time without wax.
I think it's the only one real design issue in such a great game. Get used to press left flipper button for ball launch and have fun