Quoted from Tallon:Would be faster to drop a link to Dropbox or something to let some of us take a look. Pretty sure you can get a quote from someone here on letterhead for the insurance
Tallon KingPinGames or anyone else who can help: Link below to OneDrive folder of photos showing my machine as it was delivered:
https://1drv.ms/u/s!AhAUyuGTzHRpmiIOzyLNpL6DoShe?e=Bvt3ah
For context: most of the cabinet panels were detached from each other, the left side was bent inward near the backbox hinge, and the front right corner was completely trashed. I don’t know exactly what happened en route but the carrier accepted responsibility.
The playfield was wedged into the bottom of the cabinet, free of its mounts. The front right corner of the playfield was partially supporting the machine weight, via glass and flipper buttons. The back of the playfield was laying on under-side components. I needed help from a 2nd person to free everything.
The cabinet and backbox have been repaired - now dealing with playfield options. The machine plays, but it’s impossible to level / pitch the surface evenly. Pronounced bend and cracking in the front right corner, and bend along left side, make me worry it will get worse over time.
So - what is cost to repair VS replace and which would you recommend? I know labor is most of the cost and replacement will take much more time. But practically-speaking, can the playfield be flattened and repaired to stay that way? Or is a new playfield my only option?
Thanks for any help!