Quoted from jedimastermatt:Yes. That is what is circulated internally.
Unfortunately, the reality is that all of this planning “crap” is a byproduct of supply and demand.
WDW has long exceeded the demand category so everything now is trying to increase revenue per guest - not drive more guests. The micromanagement planning is a byproduct of controls put in place to make sure guests are locked in and steered around as best as possible. Operational capacity is finite and if you can’t get everyone into what they want to do (park/ride/attraction) you incentivize them to go somewhere else on property. While that will continue to work because of the supply and demand imbalance, it does drive those like the OP away over time.
The real issue is that the company makes so much profit from the parks and WDW in particular is seen as a liability over time due to its travel destination reliance. They learned after 9/11 that demand far exceeds supply and why bother with heavy investment to fix the supply problems if another travel down turn puts that investment at risk.
All the parks need more reasons to have people not fighting over the same handful of attractions. Honest high capacity attractions (rides/shows) that get people out of the current headliners. Update/prune away the underperforming attractions and make them hold their own weight. You can’t keep artificially trying to steer someone that wants to ride a headliner like Test Track into Imagination and think that is a satisfactory solution. It still leads to disappointment. Just like park reservations do. If someone wants to go to MK and it’s not available because of staffing - sending them to AK is going to do them same.
The irony is that WDW’s woes could be alleviated if they were operationally more like DLR and DLRs woes could be improved by having WDWs space.
WDW with per captia rides/attractions per park with Disneyland or even California Adventure would improve the experience so much.
DLR with the wider walkways and services would fix their challenges.
The issue is why fix WDW and make the investment when you don’t have to? The status quo is working fine.
I don't disagree with anything you have stated. To me, there are two main issues:
1) The cash cow that the parks have become (WDW in particular) is NOT what the original intent was - far from it.
2) There is an element of leadership that is now in control that is also pretty distant from what the original intent of the parks was; or even in the purpose of the parks - the firing of Joe Rohde confirmed that.
I view the era of the parks as they have been for 50-60 years, is coming to an end. It's just a matter of time. Like Stern in pinball - maybe Universal can be the one where we go for the magical experiences.