(Topic ID: 74198)

Twisted Pins MMr Refund Issues...?

By CCPL

10 years ago


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  • 21 posts
  • 15 Pinsiders participating
  • Latest reply 10 years ago by kvan99
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#1 10 years ago

I am wondering if anyone has canceled their MMr with Twisted Pins and has been successful getting their refund?

I canceled my MMr order with Twisted Pins on November 14th and asked for a refund. They confirmed that same day. Several emails later with only one additional response finally on December 9th (check is in the mail!!) and I still have not received my refund. I know the mail doesn't take that long because I sent them a check in quick fashion and they cashed it within a few days.

I think I have been pretty patient...not sure what to do now which is why I am posting this here. I sent another email tonight, we'll see if I get a response tomorrow. Over two months seems a little excessive and I am getting worried...

#5 10 years ago

lol Yeah, I meant "over a month", not "over two months".

#11 10 years ago

I tried calling but no answer. However Travis did email me back this morning saying he has been gone for a couple weeks and thought my check had been sent already. Now he will take care of sending it out today. So we will see...

1 week later
#19 10 years ago

In case anyone was curious, I received the refund today in the mail. Postmarked Dec. 30th.

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