(Topic ID: 74198)

Twisted Pins MMr Refund Issues...?


By IamNaN

5 years ago



Topic Stats

  • 21 posts
  • 15 Pinsiders participating
  • Latest reply 5 years ago by kvan99
  • No one calls this topic a favorite

You

Linked Games

Topic Gallery

One image has been uploaded to this topic. (View topic image gallery).

1412b_captain-hindsight_1920x1200[1].jpg

#1 5 years ago

I am wondering if anyone has canceled their MMr with Twisted Pins and has been successful getting their refund?

I canceled my MMr order with Twisted Pins on November 14th and asked for a refund. They confirmed that same day. Several emails later with only one additional response finally on December 9th (check is in the mail!!) and I still have not received my refund. I know the mail doesn't take that long because I sent them a check in quick fashion and they cashed it within a few days.

I think I have been pretty patient...not sure what to do now which is why I am posting this here. I sent another email tonight, we'll see if I get a response tomorrow. Over two months seems a little excessive and I am getting worried...

#2 5 years ago

Nov 14 to Dec. 18 is less than 2 months. Still a lot of time and I would really be worried. Hope you get it soon.

#3 5 years ago

I canceled with them, took a couple of weeks to get my card credited.

#4 5 years ago

:/ yeah... ummm... might be time to CALL them.
Ask for them to email proof of canceled check or something.

#5 5 years ago

lol Yeah, I meant "over a month", not "over two months".

#6 5 years ago

Cancelled mine 3 weeks ago. Email back same day saying they will process it. Still no refund. Will not do business with them again.

#7 5 years ago

Don't they have to go through Planetary for the refund?

#8 5 years ago

I requested a refund with Jack and had a check in two days. Why would they wait a month?

#9 5 years ago

I would be call them for sure

#10 5 years ago

They can't earn any interest if the money is in your account.

#11 5 years ago

I tried calling but no answer. However Travis did email me back this morning saying he has been gone for a couple weeks and thought my check had been sent already. Now he will take care of sending it out today. So we will see...

#12 5 years ago
Quoted from CCPL:

I tried calling but no answer. However Travis did email me back this morning saying he has been gone for a couple weeks and thought my check had been sent already. Now he will take care of sending it out today. So we will see...

I hope u get it back

#13 5 years ago
Quoted from CCPL:

I tried calling but no answer. However Travis did email me back this morning saying he has been gone for a couple weeks and thought my check had been sent already. Now he will take care of sending it out today. So we will see...

Was going to add that you will be getting the old "soz it took soo long" been ill/on holiday, its been crazy busy lately, computers playing up or check is in the post

Hope it all works out for you in the end.

#14 5 years ago

I still can not get my Magic Girl refund and its been since the last day of Expo when I signed its release. I hated to let it go,even sold BBB back in Feb to raise money on another tax issue. I still believe its coming, just like my kids believe in Santa. I hope it arrives soon to pay for the NEC digital projector that cost me almost 80k and Magic Girl is a large part of my down payment. Please John don"t disappoint my kids, we want to open by June for peak drive in season.

#15 5 years ago

Hmmmm.... methinks you guys shouldn't be putting deposits on things.... We're not dealing with Ford Motor Company. These guys are small businesses and use that money to fund the projects. Despite popular belief none of these guys are getting rich. And dealing with a bunch of girls that can't make up their minds or can't handle delays in production can't exactly be a treat either.

There are people who should pre-order games and can commit and handle the waiting period... and then there are people who really shouldn't buy anything until they can pick it up personally and drive away with it. You should all think carefully about which one you are before you screw around and waste someone's time.... and them blame them. You're acting like women in a shoe store that can't decide between the red pair and the green pair so you buy both knowing that you'll bring one back in two months and then you end up bringing both back because you want to buy a projector. And then it's the store that ruins you're kids Christmas because you spend stupidly.

#16 5 years ago
Quoted from kismetnumber1:

Hmmmm.... methinks you guys shouldn't be putting deposits on things.... We're not dealing with Ford Motor Company. These guys are small businesses and use that money to fund the projects. Despite popular belief none of these guys are getting rich. And dealing with a bunch of girls that can't make up their minds or can't handle delays in production can't exactly be a treat either.
There are people who should pre-order games and can commit and handle the waiting period... and then there are people who really shouldn't buy anything until they can pick it up personally and drive away with it. You should all think carefully about which one you are before you screw around and waste someone's time.... and them blame them. You're acting like women in a shoe store that can't decide between the red pair and the green pair so you buy both knowing that you'll bring one back in two months and then you end up bringing both back because you want to buy a projector. And then it's the store that ruins you're kids Christmas because you spend stupidly.

1412b_captain-hindsight_1920x1200[1].jpg

In other words, your post:
[x] is maybe somewhat true
[ ] is maybe somewhat helpful for the people looking for their refunds

#17 5 years ago
Quoted from kismetnumber1:

Hmmmm.... methinks you guys shouldn't be putting deposits on things.... We're not dealing with Ford Motor Company. These guys are small businesses and use that money to fund the projects. Despite popular belief none of these guys are getting rich. And dealing with a bunch of girls that can't make up their minds or can't handle delays in production can't exactly be a treat either.
There are people who should pre-order games and can commit and handle the waiting period... and then there are people who really shouldn't buy anything until they can pick it up personally and drive away with it. You should all think carefully about which one you are before you screw around and waste someone's time.... and them blame them. You're acting like women in a shoe store that can't decide between the red pair and the green pair so you buy both knowing that you'll bring one back in two months and then you end up bringing both back because you want to buy a projector. And then it's the store that ruins you're kids Christmas because you spend stupidly.

Thanks, Frank.

#18 5 years ago
Quoted from kismetnumber1:

Hmmmm.... methinks you guys shouldn't be putting deposits on things.... We're not dealing with Ford Motor Company. These guys are small businesses and use that money to fund the projects. Despite popular belief none of these guys are getting rich. And dealing with a bunch of girls that can't make up their minds or can't handle delays in production can't exactly be a treat either.
There are people who should pre-order games and can commit and handle the waiting period... and then there are people who really shouldn't buy anything until they can pick it up personally and drive away with it. You should all think carefully about which one you are before you screw around and waste someone's time.... and them blame them. You're acting like women in a shoe store that can't decide between the red pair and the green pair so you buy both knowing that you'll bring one back in two months and then you end up bringing both back because you want to buy a projector. And then it's the store that ruins you're kids Christmas because you spend stupidly.

Holy cow - he's just asking if anyone else is having trouble getting a refund they are entitled to get and were told they would get. He's not asking for you to make up some insulting (to him and to women in general) story - you have no idea why he's asking for a refund and it's no one's business but his...

1 week later
#19 5 years ago

In case anyone was curious, I received the refund today in the mail. Postmarked Dec. 30th.

#20 5 years ago
Quoted from doughslingers:

I still can not get my Magic Girl refund and its been since the last day of Expo when I signed its release. I hated to let it go,even sold BBB back in Feb to raise money on another tax issue. I still believe its coming, just like my kids believe in Santa. I hope it arrives soon to pay for the NEC digital projector that cost me almost 80k and Magic Girl is a large part of my down payment. Please John don"t disappoint my kids, we want to open by June for peak drive in season.

I would not think there would be any difficulties for JPop to get another taker for a Magic Girl spot, especially with them being so limited.

#21 5 years ago

I had a lot issues with twisted pins too..I ordered an MMR 10 minutes after he posted, charged a grand on my card but had no confirmation. I called a couple of days later he did not even know about my order but he said I was in for an LE. A week later my money was refunded (as per my CC statement) and I was not told or emailed anything. 3 weeks after my order I called and he said that the needed a check and that's why they had refunded my money, at that point I was cancelling so it did not matter but wtf.

Promoted items from the Pinside Marketplace
$ 369.00
Cabinet - Decals
Mircoplayfields
7,800
Machine - For Sale
Stafford, VA
$ 279.95
Lighting - Led
Pin Stadium Pinball LEDs
From: $ 130.20
Cabinet - Sound/Speakers
PinWoofer
$ 45.00
Playfield - Toys/Add-ons
Lermods
$ 49.95
Lighting - Led
Pin Stadium Pinball LEDs
From: $ 20.00
Cabinet - Other
Rock Custom Pinball

Hey there! Got a moment?

Great to see you're enjoying Pinside! Did you know Pinside is able to run thanks to donations from our visitors? Please donate to Pinside, support the site and get anext to your username to show for it! Donate to Pinside