Hilton Head Island, SC
Quoted from Pinballs:I'm probably not going to pre-order RAZA a second time, but the indemnity agreement, online requirement and DLC subscription are beginning to make this pinball machine, and indeed DR, look rather silly. Who would be willing to buy a pin under these constraints?
I would also question the legality of an agreement that is, presumably, designed to remove your consumer rights when making a purchase. In the UK, such an agreement would be ignored in court as it is illegal under the Consumer Rights Act 2015:
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
I don't know what the US equivalent Act is, but I'd be fascinated in a legal analysis of the 'indemnity agreement'. It seems fallacious to me. It is also yet another PR disaster from this start-up (or is that up-start?) company.
Unless you’ve been one of the people who are (I don’t wanna use the word crazy but maybe brave enough?) to put down all of the money, it’s only a deposit that has been put down. And no smart lawyer is going to tell you to really fight for your 1500 bucks back. It’s gonna cost you $300 just to have a letter written by a lawyer here. Basically you just put $1800 in the slot machine and you’re hoping to get your money back at the very least. I’ve got a deposit in on one but understanding that this game has been delayed three times and in production for years does not make me very comfortable right now especially since there is no pictures of any factory or production and just three weeks ago when a very public tour that you can watch on YouTube was done, there was no production facility. Games in February? That would be a miracle. If DR Wanted you to believe there were really games, we would see pictures of some sort of production by now. That would sell games and raise customer confidence. Right now all I hear is laughter from everybody that I have told that I’ve given DR a deposit to. Makes me feel great. I’m done putting down deposits on start up companies. It’s a shame that some of the pinball universe has come down to you risking your money. Remember the good all days when you would put down your deposit and get a machine? Then the machine was delivered and it had a warranty? The way the contract is written, they can throw a game in the box that doesn’t work Or that’s been halfway engineered, ship it to you and tell you they delivered. Oh, but that you don’t have any warranty or recourse, have a nice day. Yeah I’ll drop 10,000 bucks on that. Ill take three of them please. What are they doing? Are they trying to sell games or scare people away? What exactly is their business model that is going to make them the next contender in the pinball industry with that type of approach?
