Quoted from brucipher:As a consumer, reading their "RAZA Order, Payment, and Shipment Details" page implies to me that games would begin to reach customers approximately six weeks from ordering.
"Ramp up for RAZA
As of the time of opening orders, nearly all pinball manufacturers are experiencing supply chain disruptions and backlogs of orders primarily due to the order volume and the pandemic. Vendors face similar issues and lead times for metals, plastics, componentry and backlit panels are all unpredictable and much longer than pre-pandemic. Even prior to the pandemic many new pinball releases often took 4-6 weeks for manufacturing to ramp up after opening orders, and took months to fulfill all orders. Our RAZA run will be no different.
We plan to ramp up our lines in a slow, controlled manner using phases with a goal to finish and ship all RAZA orders in less than four months. The first three phases will only be games meeting UL certification for North America/Canada. As CE and other international certifications will still be ongoing, we will not ship international orders until the fourth phase at the earliest.
Phase 1: Approximately six weeks as the first games reach customers, with us alternating between Arcade and Xtra editions (backlit side panels being the primary delays for Xtra editions).
Phase 2: Approximately four weeks, with the goal of increasing games leaving per week to 30.
Phase 3: Approximately four weeks, with the goal of increasing games leaving per week to 40.
Phase 4: The balance of domestic orders and all International orders."
Then, their "Updated FAQ 12.29.20" stated:
"When will my RAZA be delivered?
We will provide updates as production and shipments happen. We expect to be done with RAZA production well before the stated Phases."
It's no wonder why almost nobody trusts this company.
Does this...
“We expect to be done with RAZA production well before the stated Phases.”
...make sense to anyone - am I reading this wrong??
New City, NY
Düsseldorf
