Quoted from gweempose:I did some experimenting, and it does not appear that increasing the height of the ball is the solution. I shimmed it up so the plunger was more even with the center of the ball. I then aimed the crossbow squarely at the ramp and fired the coil. Same result as before. Even if this was the solution, there is no easy way to replicate this during gameplay. The ball does not have enough speed to make it up on to the shims by itself.
So now it's back to the drawing board. Unfortunately, I'm out of ideas. I simply don't understand why the shot works on some games and not others. Is it possible that some crossbows got different coils? According to the pole, the left ramp is unmakeable on about half the LEs out there. That seems kind of ridiculous. I think I'm going to have to call Stern tomorrow to see how they want to handle this. Since so many people are experiencing this same problem, perhaps they will send someone out to my house to check the game out in person.
remove the washer and replace with a slug you drilled with a hole at ball center. worth a try looks simple enough.