Anyone want to explain why that ball guide isn't adjustable? Seems like having the last screw hole be slotted so you could move it a millimeter would solve the problem (disclaimer: non-owner that hasn't seen how it's attached up close).

the one coming out of the pops and draining the ball down the middle.

Definitely wouldn't be able to get our operator to do it. He doesn't care.

Unfortunately, that's the only option for most people. And if a game is only fun and playable when its perfectly configured, then they have made a mistake. A game will never stay perfectly level on location and if a half degree makes that big of a difference, its a problem. The game should play well at home and on location. We aren't talking about a game that hasn't been cared for and kept up, were talking about a game that requires constant releveling to prevent center drains that make the game unplayable for the average customer.

At home you should have a nice level floor.

Sounds like you have a good op and a nice location. Not everyone is so lucky.

Yeah, that's great. Our game is in the mall arcade, is the only pin, and replaced a Monopoly that had been sitting there with an out of order sign for months. You can imagine the kind of play and care it gets.