Just got mine today but definatly need tweeking. So far one of my Color changing LED boards is bad and my left orbit ball guide need to be bent a little. Its sticking out about an 1/8 for the wood side and in that area its extreamly tight area. Plus all the normal dialing in

I was working in the area and took a drive . They had in stock

Decided premium on Tuesday ..... Picked up a NIB on Wednesday. Right now in the process of of tweeking in . Then going to do some lighting mods to BG walker and Well walker and finally shop out . pro translite and add sound ROM. So far had to have Chaz at Stern send me one color changing LED board ( no red or pinks ). SOOOOOOOOOO glad I went premium on this game!!!!! I do love the pro and would have been very satisfied. But the way I figured till I add fishtank, metal apron, colored Leds in GI and Inserts,latch, lockdown and work rails its added 500 to the price making only a 1200 dollar difference....... worth every penny now that I have. This FKN game is outstanding.

Before loosing the big nut you can just try turning clock wise . I did the same on my premium . Was not very tight. If not loosen it