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Well, you need to get in there and check/replace the batteries. So, look on the lock and see if there are security screws the hold lock plate in. On WPC games, you can just remove the whole plate and then remove the lock without drilling. Not sure on Stern games but it's worth a shot. Security bits can be found inexpensively at Harbor Freight and other local tool stores.
Change those batteries!
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Cherry Hills Village, CO