(Topic ID: 261894)

Trying to verify account

By BubbaPin

1 year ago

Topic Stats

  • 3 posts
  • 3 Pinsiders participating
  • Latest reply 1 year ago by robin
  • No one calls this topic a favorite


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    #1 1 year ago

    Been trying to verify for a bit now, kept on declining my card over again, tried a different card today and saved payment info, it acted like it went through then said error, did it again, same thing but now my bank contacted me about suspected fraud cause of the multiple donations and I'm still not verified.

    Your browser/os information:
    Mozilla/5.0 (Linux; Android 9; SM-J737T1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.87 Mobile Safari/537.36 (this will help us make sense of your bug report)

    #2 1 year ago

    Not sure that it may take 24hrs but you can contact Robin on here directly.

    #3 1 year ago

    Not sure what is going wrong, all I'm seeing is this:

    An error occurred while processing the card. The payment should be attempted again. If it still cannot be processed, try again later."

    Not very helpful. What did your bank tell you? It appears they are blocking the payment for some reason?

    Meanwhile, I have verified your account manually but would still be interested to know the reason for this processing error.

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