Brand new out of the box and spinning wheel goes crazy. I went to switch tests and the 3 sensors in the wheel are registering. Calibrating the wheel via menu it spins out of control and gives “spinning to fast” error. I have no idea? I tried updated code and it does the same thing. I looked at the wheel slot sensors and paddles and they looked a little high on pathway through vanes. I lowered it just a hair and it still goes crazy. When you turn the machine on the wheel will go crazy in spurts as it boots up., Any ideas?????

I think I got it sorted out. The plate wheel stud through the bushing only had a very thin washer under the screw. If you pushed on the screw end the plate would rise and the switches would not read when pushing upwards on the screw. When the wheel spun the force of the spinning would raise the wheel and cause it to loose the positions with the switches. I added a thicker washer and it has a smaller amount of play vertically. It tightens to the shaft, so theres no worry of it wearing out or hitting.
The screw driver is pointing out the two washers in place now and so far the wheel is fine.

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Are you turning it counter clock wise? And as others have mentioned check the connection to board in backbox. The cable could also be the issue.

My game would not pass the self test in operators test menu. Thats why my wheel was going crazy all the time. I had the playfield pulled out and on the rubber feet rests in switch test mode. First rotate the wheel so that one of the plastic vanes (hall effect switch) is centered between the sensor. Then in switch test push up on that screw that holds it to the motor. My switch would trigger every time I pushed up on that screw. There was too much freeplay and when the wheel spins the rotation causes the plate to lift up and that caused the switch not to read. I added another washer to take up the slack. If you have same problem add a washer, but there still needs to be freeplay up and down in that shaft. I hope that explains it better.
I am suprised that the screw is that tight. Small ones like that usually break when ove tightened..

Check the cable in the back box if the above is not your problem. After those 2 things you would need to call jjp. Good luck.