The red base wobbles a bit on it's axel/center (maybe it's by design). Consequently, a slow roller will tilt the red base down just a bit and the ball will get stuck before it rolls onto the playfield (see picture).
I think there's room for a washer right below the base - that would raise it a bit, but not fix the wobble.
If anybody else had this problem and has a fix, that'd be appreciated.
Thanks
IMG_0497.JPG