More info you say? Here is everything I know, which may or may not help:
My Totan's Genie magnet throw is inconsistent, and has been since I bought it 3 or 4 years ago. At the time I bought it, I did some reasearch, and someone, somewhere (maybe RGP) brought up an issue that can affect the Genie throw, and that is that there may be a divot worn in the magnetic post. When the magnet activates, it pulls the ball to a pretty consistent position on the top of the magnetic post, and a divot can eventually wear into that spot. The reasoning of the person that posted this info, is that the divot can help hold the ball when the magnet is trying to throw it. Makes sense. Is there a noticible divot in your magnetic post?
My post has a little bit of a divot. This may be contributing to my Genie's magnet throw inconsistency. I haven't even tried to remove, re-machine, or replace the magnet post at this point, as it sounds like a hassle, and I've got too many other pin projects always going on.
The other thing someone mentioned is the latest ROM, and its ability to change the strength of the magent throw. I bought this. I was disappointed to open up the adjustment menu and see that the magnet strength was adjustable to 1, 2, and 3 (from what I remember). Okay... why not low, medium, and high???? Is 1 low, or is 1 high??? I can't tell you, and I don't think anyone has ever been able to tell me for sure. I don't notice hardly any difference in the 1, 2, or 3 settings. Maybe this is due to the divot in my magnetic post. I don't know...
I wish you luck.