(Topic ID: 183527)

Total Nuclear Annihilation production by Spooky Pinball


By Grizlyrig

2 years ago



Topic Stats

  • 7,232 posts
  • 623 Pinsiders participating
  • Latest reply 13 days ago by Rascal_H
  • Topic is favorited by 188 Pinsiders

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Topic poll

“Would you buy this if Spooky Pinball built it? How much would you be willing to pay?”

  • Yes 156 votes
    14%
  • No 218 votes
    19%
  • Maybe 186 votes
    16%
  • $5500-5750 323 votes
    28%
  • $5751-6000 98 votes
    9%
  • $6001-6250 63 votes
    6%
  • $6251-6500 44 votes
    4%
  • $6501-6750 18 votes
    2%
  • $6751-7000 33 votes
    3%

(Multiple choice - 1139 votes by 937 Pinsiders)

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Topic index (key posts)

34 key posts have been marked in this topic, showing the first 20 (Show topic index)

There are 7232 posts in this topic. You are on page 145 of 145.
#7201 4 months ago
Quoted from lancestorm:

I’ve completely missed this topic on chipping paint. Was it in earlier parts of this thread or it’s own topic? Link so I can read up?

https://pinside.com/pinball/forum/topic/total-nuclear-annihilation-cluball-welcome/page/75#post-4654312

This is the issue. His fix didn't work and many of us have chunks missing after as little as 50 plays. Look through that thread for pics. Current fix for the problem is that they'll send washers to put under the posts. Obviously, that doesnt fix my missing paint.

Charlie has said they've since discovered the issue and corrected it on the last few playfields but hasn't said what it was.

#7202 4 months ago

Yes I am talking about the playfield chipping - both Charlie and KT reached out with an assurance that if it gets worse they will do something. I still don’t understand what caused this or who is affected by it - If I compare to a much less serious issue with ghostbusters - stern sent me an entire playfield at their expense, so the bar was set high...

Regards,
Neil

2 months later
#7204 52 days ago

Earplug mod that sukka.

-1
#7205 52 days ago
Quoted from aobrien5:

Charlie has said they've since discovered the issue and corrected it on the last few playfields but hasn't said what it was.

which is why I won't buy another game from them.

15
#7206 51 days ago
Quoted from NeilMcRae:

both Charlie and KT reached out with an assurance that if it gets worse they will do something.

And we have and will continue to do so. We hate that any of this happened, but everyone who has contacted us has been helped.

And I can assure you that much bigger companies margins are MUCH better than ours, so sending out a replacement board doesn't hurt them nearly as much as it does us (or the vendor making them). Fortunately, the vast majority of people were satisfied with the neoprene washer fix and we thank them profusely for understanding the situation. For those who needed more, they got that too.

If you start pulling star posts from virtually any game you're going to see some level of "damage" under there in ALL eras of games. Obviously this was beyond normal and we didn't hide from Pinside and pretend it didn't exist like many would or have. And we're not knocking anyone else ANYWHERE for playfield issues. Absolutely EVERY company has had them to 1 degree or another. It is simply the most complicated and hardest part of manufacturing in a pinball machine. We spare ZERO dollars trying to make our boards the best in the industry, and they have for the most part lived up to our expectations.

The problem HAS been corrected, and we aren't hard to find. Doing our best everyone... every day.

#7207 51 days ago
Quoted from epthegeek:

Earplug mod that sukka.

I swear it's swinging exactly in time to the music!!!

#7208 51 days ago
Quoted from SpookyCharlie:

And we have and will continue to do so. We hate that any of this happened, but everyone who has contacted us has been helped.
And I can assure you that much bigger companies margins are MUCH better than ours, so sending out a replacement board doesn't hurt them nearly as much as it does us (or the vendor making them). Fortunately, the vast majority of people were satisfied with the neoprene washer fix and we thank them profusely for understanding the situation. For those who needed more, they got that too.
If you start pulling star posts from virtually any game you're going to see some level of "damage" under there in ALL eras of games. Obviously this was beyond normal and we didn't hide from Pinside and pretend it didn't exist like many would or have. And we're not knocking anyone else ANYWHERE for playfield issues. Absolutely EVERY company has had them to 1 degree or another. It is simply the most complicated and hardest part of manufacturing in a pinball machine. We spare ZERO dollars trying to make our boards the best in the industry, and they have for the most part lived up to our expectations.
The problem HAS been corrected, and we aren't hard to find. Doing our best everyone... every day.

Charlie thanks for responding.

Regards,
Neil.

#7209 51 days ago
Quoted from NeilMcRae:

which is why I won't buy another game from them.

But you'll keep buying Sterns because Gary is so vocal about all their problems? Makes sense.

As much as I've said here about this issue, I still respect Charlie for what he has come out and said, and understand he may not want to detail the mistakes made in a public forum. It's on me that I haven't phoned him personally to discuss it.

#7210 51 days ago

spookycharlie Will replacement fields be purchasable? (I meant to ask you this at TPF, but.. you were busy, and KT looked like she was having a heck of a migraine).

#7211 51 days ago
Quoted from SpookyCharlie:

I swear it's swinging exactly in time to the music!!!

Yes it was. It was going for 2 minutes before I got the camera out! Was wondering why it was tilting so easily.

#7212 51 days ago
Quoted from jfesler:

spookycharlie Will replacement fields be purchasable? (I meant to ask you this at TPF, but.. you were busy, and KT looked like she was having a heck of a migraine).

Yes they are just email me. Yes I was not feeling the best lol the cold "plague" has run rampant in our family and shop.

-1
#7213 51 days ago
Quoted from aobrien5:

But you'll keep buying Sterns because Gary is so vocal about all their problems? Makes sense.
As much as I've said here about this issue, I still respect Charlie for what he has come out and said, and understand he may not want to detail the mistakes made in a public forum. It's on me that I haven't phoned him personally to discuss it.

Stern have resolved every issue I've had with a game except the launch on IMDN which I know they are working on but I was impatient and fixed it myself. In fairness up until this issue Spooky had also resolved issues I'd had with TNA and sent out new opto's for the trough.

Charlie says the problem is fixed - what I don't know is if I need the fix or if the washers are enough because I don't know what the problem was. I believe circa 75% of the games made have this problem but again we don't know that for sure (so those like the poor chap on the club thread buys a game that's in a shocking state).

Stern shipped an entire Ghostbusters premium play field to me in the UK at their expense to replace a play field problem (ghosting that was super less worse than the TNA playfield problem IMHO). They have replaced several other parts that failed, CGC replaced a failed part without problem and notified me proactively about the SOL issue. JJP replaced the entire game mainboard without problem on my Dialed in.

I don't have an issue with problems occurring I'm just not super convinced the solution has long term viability I also recognise that Spooky is a small company.

Neil.

-3
#7214 50 days ago
Quoted from NeilMcRae:

Stern have resolved every issue I've had with a game except the launch on IMDN which I know they are working on but I was impatient and fixed it myself. In fairness up until this issue Spooky had also resolved issues I'd had with TNA and sent out new opto's for the trough.
Charlie says the problem is fixed - what I don't know is if I need the fix or if the washers are enough because I don't know what the problem was. I believe circa 75% of the games made have this problem but again we don't know that for sure (so those like the poor chap on the club thread buys a game that's in a shocking state).
Stern shipped an entire Ghostbusters premium play field to me in the UK at their expense to replace a play field problem (ghosting that was super less worse than the TNA playfield problem IMHO). They have replaced several other parts that failed, CGC replaced a failed part without problem and notified me proactively about the SOL issue. JJP replaced the entire game mainboard without problem on my Dialed in.
I don't have an issue with problems occurring I'm just not super convinced the solution has long term viability I also recognise that Spooky is a small company.
Neil.

Sounds like there's a problem with every game you purchased. People like getting over on people and get things for free. When they do it in stores it shoplifting, at work it's embezzlement and when done by a purchaser it's consumer fraud. JUST SAYING.

#7215 50 days ago
Quoted from Spiderpin:

Sounds like there's a problem with every game you purchased. People like getting over on people and get things for free. When they do it in stores it shoplifting, at work it's embezzlement and when done by a purchaser it's consumer fraud. JUST SAYING.

And making a false defamatory accusation is libelous. Did you do your homework before calling this guy a fraud?

What is it about anonymous Internet forums that makes people be complete a-holes to each other?

10
#7216 50 days ago

On a positive note -- I've had the game for 40 some days and still love it. My wife plays every day too and we play a lot of co-op. Co-op mode is so fun! My wife knocked down reactor five all by herself today starting with no progress on her ball (in co-op, neither of us are knocking down reactor five yet on solo games yet). It was pretty intense.

#7217 50 days ago
Quoted from Spiderpin:

Sounds like there's a problem with every game you purchased. People like getting over on people and get things for free. When they do it in stores it shoplifting, at work it's embezzlement and when done by a purchaser it's consumer fraud. JUST SAYING.

No, I've bought a lot more than 4 new games in the last year! JUST SAYING!

#7218 49 days ago

has production ended? what is the total games made ?

#7219 49 days ago
Quoted from bob_e:

has production ended? what is the total games made ?

for now.

550 i believe

#7220 46 days ago

Funny story from the other day ...

The wife (who is into pinball - but not like me and Danni are ..) challenged me to a game of Rob Zombie. We had a game and she got a good beat down (lol) and then she looks at the Batman 66 next to it and said ...

“Hey! How come this Rob Zombie playfield looks like new and this Batman one has all dents and looks dull and really shitty and old?”

Hahaha! The Bm66 is a year newer than the RZ and has probably half as many plays as RZ.

Both my AMH and TNA also look like new after hundreds of competition games on them.

Star post damage isn’t good - but it does happen, I’ve seen it on some older games. Very unfortunate that it happened on some of the TNAs. But from my experience the Spooky PFs are the best current ones out there. I don’t know who makes them but they’re pretty darn good.

rd

#7221 46 days ago
Quoted from rotordave:

Funny story from the other day ...
The wife (who is into pinball - but not like me and Danni are ..) challenged me to a game of Rob Zombie. We had a game and she got a good beat down (lol) and then she looks at the Batman 66 next to it and said ...
“Hey! How come this Rob Zombie playfield looks like new and this Batman one has all dents and looks dull and really shitty and old?”
Hahaha! The Bm66 is a year newer than the RZ and has probably half as many plays as RZ.
Both my AMH and TNA also look like new after hundreds of competition games on them.
Star post damage isn’t good - but it does happen, I’ve seen it on some older games. Very unfortunate that it happened on some of the TNAs. But from my experience the Spooky PFs are the best current ones out there. I don’t know who makes them but they’re pretty darn good.
rd

As an owner of both TNA and bm66 this story makes me happy and sad.

#7222 46 days ago
Quoted from iloveplywood:

As an owner of both TNA and bm66 this story makes me happy and sad.

Man ... tell me about it. I like all brands - Stern make some great pins. But anyone who says that the quality hasn’t gone backwards is just fooling themselves. The BM66 cabinet split at 3 corners, needed gluing and screwing to repair it. Playfield looks like it’s 25 years old. Well, it doesn’t - because my 25 year old games look a lot better.

In saying that, I love playing it. Great game. As are most of the current releases. The code these days leaves all the old pins in the dust.

My Aerosmith looks great still, and the cabinet hasn’t fallen apart.

I think it’s very much “luck of the draw” these days.

rd

#7223 46 days ago
Quoted from rotordave:

I think it’s very much “luck of the draw” these days.

Absolutely true! i was lucky all around, zero problems with my sterns besides normal modest dimpling. TNA has slight playfield damage under the posts but all in all i consider all of this pretty normal.

Hope it'll stay like that with future purchases!

1 month later
#7224 15 days ago

Trying to update my software but nothing is happening.

I have the .pkg file on my USB stick. Insert with pin off, turn the machine on and nothing happens?

#7225 15 days ago
Quoted from RobT:

Trying to update my software but nothing is happening.
I have the .pkg file on my USB stick. Insert with pin off, turn the machine on and nothing happens?

File must be labeled correctly if you have multiple TNA updates on your computer it might have put a number after the latest code update . The game will not find the update if it has anything changed in the name of the file.

#7226 15 days ago
Quoted from trilogybeer:

File must be labeled correctly if you have multiple TNA updates on your computer it might have put a number after the latest code update . The game will not find the update if it has anything changed in the name of the file.

File name is exactly as it should be. I have never dowloaded a TNA file before today.

#7227 15 days ago

Check the properties .
Last update I did was in February (so not sure if I have the very latest code ) but it should look something like this .

E67F88CC-A60F-4050-8535-9FE4AC10AF98 (resized).jpeg
#7228 15 days ago

Up and running. Had to use an old, cheap and small (only 1 GB!) USB stick and it worked like a charm. The other stick was 16GB.

#7229 15 days ago

Nice ! If you haven’t played co-op yet I highly recommend it . Invite some people over and see how far you can get as a group .

#7230 13 days ago

I could be on drugs but I could swear I was just awarded “50,000 Points” from the Mystery award and my score went from 500k to 515k.

I got gypped 35k!

#7231 13 days ago
Quoted from Rascal_H:

I could be on drugs but I could swear I was just awarded “50,000 Points” from the Mystery award and my score went from 500k to 515k.
I got gypped 35k!

Lol, don't expect that machine to help you. Mine hates me. Been stuck trying to get past 6th reactor for a while now. Absolutely getting my monies worth tho.
-Mike

#7232 13 days ago
Quoted from Grizlyrig:

Lol, don't expect that machine to help you. Mine hates me. Been stuck trying to get past 6th reactor for a while now. Absolutely getting my monies worth tho.
-Mike

Me too! Best game ever!

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