Quoted from PtownPin:
Their big mistake IMHO is the the $1K deposit....they should make it $250 and fully refundable.
So we buy enough product to build 100 (or more) games because we have orders, then some shiny new object comes along and we have thousands invested in games that you changed your mind on and backed out of? No faster way to go out of business than that.
We've stiffed exactly zero people and that's not about to change. Once we get to a level of security that we can REDUCE the initial payment (not a deposit), I will be thrilled to do that. Getting closer every day. We don't have the capitol that the bigger companies have behind them... never have. Our investors are our customers.
If we could build 50 games a week we'd sell 1,000 of these fast. We can't... and I have zero desire to ramp Spooky to that level. Once you get there, you have to feed that monster company forever. Your suppliers do too... not to mention 100 other things that have to fall into place.
What we do isn't perfect, but it's secure and much lower risk. Anyone who wants to visit our shop is welcome to do so... ANYTIME! We are honest, up front, and bust our collective a**es.
Eventually we'll catch up to demand and TnA waits will be much smaller. A hit game on our hands is a GREAT problem to have.
Proud of our company and team.