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As crazy as this sounds. It is true. Get the updated 2.0 chip from your distributor and the topper will begin to work.
Upsetting that quality control can't put these in on new games before they ship. However it is a very easy process to install.
Important on the chip there will be a notch on the right or the left. Make sure when installing the new chip the notch is in the same direction. Do not only go by the sticker on the chip. Sometimes in error people can put the stickers on wrong and it will burn out the chip instantly. Just Match the direction of the notch to the old one prior removing it.
Good luck. Great game!
Jonathan
Amusement Services of America