(Topic ID: 218816)

Todd N Tuckey Book Deal - 1 and Done!

By chippe01

1 year ago

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  • 653 posts
  • 178 Pinsiders participating
  • Latest reply 1 year ago by Nihonmasa
  • Topic is favorited by 60 Pinsiders


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    Topic index (key posts)

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    Post #51 Review of the book Posted by Matesamo (1 year ago)

    Post #504 Another book from Todd will be coming next year. Posted by toddtuckey (1 year ago)

    Post #537 Podcast with Todd. Posted by stpcore (1 year ago)

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    #429 1 year ago

    I'm one of the idiots that bit on the full 10 volume pre-order. My decision was based primarily on Todd's initial YouTube video announcement. I was disappointed with the quality of Vol. 1, but I could have lived with it. I was disappointed to hear that Todd left the project, but I could have lived with that too. I'm not okay with this shitshow of a thread. With the lack of goodwill I see no reason to believe that Vols. 2-10 will see the light of day. I emailed Pinball Buzz and requested a refund of my pre-order money less the cost of an individual book. I tried to be diplomatic about it and indicated that I would buy the books individually if Pinball Buzz could show an ability to produce them. According to their reply they cannot accept returns on "sale" items. And they reiterated that Todd was "beyond our control". But they did offer to send me the missing chapter. I guess it didn't occur to them to actually send me the missing chapter. Apparently I have to specifically request that they send me the missing chapter.

    Okay, so I tried a PayPal dispute. Instead of responding at the dispute level, Andrew hit the escalate button with a massive reply that was mostly a cut and paste of their terms and conditions. He says I placed the order "months ago" yet the PayPal invoice is less than a month old. He says their 15 day return window has expired. Weren't these books sent regular mail? I actually haven't found any record of when I received it. He concludes by saying that he's sold hundreds of books and I'm the first person to request a refund.

    I hate to see him get the last word, but It would appear that I have no further opportunity to respond unless PayPay requests more information. I have no idea how these things play out. We'll see...

    I'm intrigued that this Andrew guy is willing to go to war with me over something that has yet to be produced. There are no physical items to return ship, inspect and restock. Would it not be easier to refund the money and simply sell the books to someone else?

    #431 1 year ago

    Also, I think the title of this thread should be changed again. It's not really about Todd anymore. I'm thinking the title should be something more like "Pinball Adventures Book Reviews". Or at least add the name of the book to the title.

    #462 1 year ago
    Quoted from vireland:

    You can respond to his escalation

    How does that work? I don't see any such option. It looks to me like I have to wait for PayPal to request more information which they may or may not do. There appears to be some sort of glitch with my dispute where the status is always lagging one step behind actual events. For example, the current status is "awaiting seller response", but the seller has already responded. I have emailed PayPal about this, but have yet to receive a reply. This is my first attempt at a PayPal dispute.

    I tried to keep my dispute opening as short, simple and factual as I could. Then Andrew comes in with his long winded terms and conditions rant. It's twisted, but looks real slick on the surface. Someone giving it a quick uncaring read might find it convincing. It would be nice to get another shot at it.

    #473 1 year ago
    Quoted from spfxted:

    Just call them. Every dispute I ever had was solved over the phone....

    Okay, I think the phone call got me somewhere. Thanks for the tip! I had assumed that Andrew escalated the dispute to a claim and then submitted the reply. But apparently it was the other way around. He replied to the dispute first and then escalated the dispute to a claim. That puts the ball back in his court. He now has ten days to follow up and support his side of the claim. Or at least that was my take from the phone conversation.

    #512 1 year ago

    PayPal Adventures Vol 1...

    I thought there would be more back and forth to these procedures. PayPal notified me that they received a statement from Pinball Buzz in support of their escalation. But I wasn't provided any opportunity to see the statement or rebut. Then less than 24 hours later I received another notice from PayPal that they decided in my favor. So that was pretty easy.

    I still have to return the book which is fine with me. When PayPal sees that the tracking number has landed, I'm done with Pinball Buzz. I hope.

    1 week later
    #553 1 year ago

    PayPal Adventures Vol. 1...

    This is comical. The cost of international shipping to Canada including PayPal's required tracking info was more than the cost of an individual book. Now my box appears to have been sucked into the Canadian Postal strike. As other's have said, no more pre-ordering anything. Lesson learned.

    #564 1 year ago

    PayPal Adventures Vol. 1...

    Box delivered. Account credited. I'm out.

    Looking at Pinball Buzz, the 10 volume order option appears to be gone.

    Vol. 2, (release date 12/1) is still shown as available on backorder.

    1 week later
    #572 1 year ago

    Seven more books in the pipeline. One down, sixteen to go...


    2 weeks later
    #607 1 year ago
    Quoted from canea:

    They want me to mail the old one back, at my expense, before receiving the new one. So, that's not going to happen. No Dr. Dude chapter for me! lol

    I returned my book as part of a PayPal dispute to recover my money for the full ten volume set. So for me it was worth it. But the international shipping plus tracking was more than the value of an individual book. It'd be cheaper to keep the old book and buy a new one. Who's going do that?

    1 month later
    #612 1 year ago

    As per my PayPal dispute (see above) I got a refund on my ten volume preorder.

    They sent me Vol 2 anyway. I believe the size and format is similar to the second print of Vol 1. No publishing improvement. Photo and paper quality are the same. Editing isn't great. The Penn and Teller interview was one half page long. The Desert Bus story was interesting (since I never heard of it before). But it's not pinball. There were a few short articles from their other "pinball specialists". Most of the book continues the previous format of reviewing random games. Except it's all apparently written by MacBain/Ponto. Half of each two page game review is about the generic origin of the game's name. For example, Hokus Pokus is about the origin of the phrase "Hokus Pokus". The other half is information that can mostly be obtained from IPBD. It feels like content generated for the sake of content. There were a few two-page photo spreads except they were off by one page. See half a picture then turn the page to see the other half. Not recommend.

    The Schiffer books have already done all this in an exponentially better fashion.

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