Quoted from JY64:I have seen very few JJP posts over the last several months and have no desire to fallow the chipping thread. I looked up Pinside registered games for Wonka the numbers are shockingly low. Post of registered games and a lack of threads other than threads about game issues says to me there is a good chance of there not being a next game
Not to be argumentative or discredit your opinion. But JJP and Sterns lack of "ownership" let alone customer service is going to certainly bite them in the proverbial ass, to the point I firmly believe sales will slump and shake them up to stop putting out a crap product. But I don't see them closing their doors over this. Providing a long lasting clear coat isn't so financially burdensome that it doesn't make sense to do so nor is it impossible.
And @harryhoudini you're a complicated dude. I'm personally shocked how you could possibly support JJP at this point after you got screwed on that playfield. I'm sorry but JJP knew they were shipping defective products. We've seen POTC, DI and WONKA all exhibit pooling and chipping. If that was my company I would've stuck my foot up Mircos ass and sued him to cover all damages and then announced my failure and taken care of my customers instead of handling it the way they have. I would strongly assume that JJP is Mircos cash cow. If true, Jack had him over a barrel. If Mirco goes under who cares. Bring the process in house, hire someone to teach how to use the new gear and bring on Ron Kruzman as a consultant to teach how to clear coat. It doesn't hurt his business one bit.
Their next release will tell the tale if they've fixed the issue or if it's another smoke and mirrors show.
Sorry for the truthful/opinionated negativity.