This is definitely all mechanical, so you'll need to pay close attention to exactly what happens when the ball hits the end of the guide at various speeds.
Obviously, adding a washer or two is non-destructive, and after I make sure that the guide is actually dropping the ball dead center in the lane (instead of bouncing it off of the slingshot plastic or the lane separator to the left or the right...), I would try the washer(s) to raise it a bit.
If that doesn't work, on other games I've re-formed the actual wires at the end of the ramp. I didn't bend them... I re-formed them. Bending is something you might do over and over again. Re-forming them is done once. Hehe.
This is one of those tricky mechanical adjustments.
Before starting, make sure your playfield is properly leveled left-to-right, and that your playfield pitch is where you want it. It could be that making your game faster (going from 6.5 degrees of pitch to 7.0 degrees) could solve your problem and add a bit of zing to the game. When you get too much playfield pitch you won't reliably be able to shoot the ramps, so don't go too crazy.
Good luck!