Ive known Tim for years. Not that were chummy buddies but he does remember me from way back in the Fun Night party days at his big shed prior to owning PHOF. Back then it was a dream and he was taking donations to help make that dream a reality.
Now let's fast forward 18 years later. On a recent trip to Vegas in August of last year me and a couple buddies went to PHOF. I really didn't want to go (imagine that, me a total pinhead not wanting to go to what should be the total pinball mecca) as my trip the previous year was a disappointment with so many games broken down, taking quarters or working with issues. But since they wanted to go I went in hopes things had improved since my last visit. Unfortunately they had not. On this most recent trip, Tim was there and I said Hi to him and asked him how it was going. He really sounded down in the dumps and complained how the PHOF was killing him with the work load of maintaining so many games and it was an overwhelming task. I made the suggestion in a polite way, "I know your heart is into giving but would it be in the best interest to hire someone with good pinball tech skills to assist you with this project." He stated he couldn't hire anyone as he says he trusts no one....as they will be stealing out of the cashboxes. I really thought that this was a BS excuse. There are two simple solutions to resolve issues if you think the cash box would be skimmed.
1. Cash boxes have the option to install a security bar over the top of them so that he has the only keys to the cashboxes.
2. Go to tokens. Tokens would result in guaranteed revenue as once you've bought $5 worth of tokens from the change machine, the PHOF made $5, where as currently change is made and quarters may leave that weren't spent. The tokens are essentially worthless outside of the PHOF and best of all only Tim would have the keys to the change machine.
Both of these options would require an upfront investment in his part but the pay off long term (hiring some good techs) way outways the issues at hand right now.