(Topic ID: 294817)

TILT Graphics still alive??

By AMSNL

4 months ago



Topic Stats

  • 7 posts
  • 4 Pinsiders participating
  • Latest reply 4 months ago by AMSNL
  • No one calls this topic a favorite

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    #1 4 months ago

    Made a big order about 2 weeks ago . And send them also an email no response .. are they still alive or on vacation? Site says nothing strange

    Thx

    #2 4 months ago

    Tilt Graphics is doing fine. With all of the orders recently, a couple of weeks before delivery is normal.

    #3 4 months ago

    Oké thx

    well not replying to emails can’t be hard right...

    #4 4 months ago
    Quoted from AMSNL:Oké thx
    well not replying to emails can’t be hard right...

    It must be the norm now
    I sent a couple emails recently too 2 different manufacturers/ sellers and they took 4-7 days to respond

    #5 4 months ago

    Hahahaha must be!

    1 week later
    #6 4 months ago

    Yes, Tilt Graphics is still alive. We are extremely busy with work inside and outside of pinball. And yes we need to do a better job going through our emails. Most don't realize that I have people contacting me through text messages, Pinside mail, our website, and through different facebook accounts. It's sometimes overwhelming just trying to manage correspondance. Having said that we are working hard to keep up with orders, and shipping regardless who you use is spotty, especially overseas.

    I have gone through our outstanding orders and I do believe I found yours. I also believe you were in contact with my partner. I could be wrong about this but I remember my partner telling me that he explained to you the hold up. Regardless after reviewing your order everything is in and it will ship today. Keep an eye out in your email for tracking information.

    Thank you for all your support and my apologies for the delay.

    #7 4 months ago

    Appriciate your answer!! Keep up the good work and best of luck

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