(Topic ID: 8177)

This just in: great guy alert!- Terry from Pinball Life


By alveolus

7 years ago



Topic Stats

  • 13 posts
  • 13 Pinsiders participating
  • Latest reply 7 years ago by NimblePin
  • No one calls this topic a favorite

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    #1 7 years ago

    I placed an order online but forgot a few items. I emailed him to add on to the order trying to avoid separate shipping charges. Not only did Terry accomodate this, but he shipped the full order before I even had a chance to make payment for the add-on items.

    Great customer service!

    Shawn

    p.s. I made good on the payment

    #2 7 years ago

    agreed. i've placed at least 6 different large orders with them, and they're always fast and right on. decent shipping costs even. i love pinballife leds

    #3 7 years ago

    last time I was in there, I didn't bring cash (I forgot he doesn't take them, website says credit cards). I run to the jewel to get cash from the ATM, he takes off his percentage for buying so much stuff. I think it was like $98. then he goes "well all I have is a five for change, so I guess you get a little more discount". Good ole terry

    #4 7 years ago

    Pinballlife is the most positive experience I've had dealing with ANY company online. Im always surprised how fast I get my order from them and their prices are awesome!

    #5 7 years ago
    Quoted from toyotaboy:

    last time I was in there, I didn't bring cash (I forgot he doesn't take them, website says credit cards). I run to the jewel to get cash from the ATM, he takes off his percentage for buying so much stuff.

    Also forgot cash at the expo open house and had to shoot over to the ATM.

    A lot of stuff in stock and super fast shipping and always packaged well.

    Usually my first stop for parts.

    #6 7 years ago

    I gotta agree...i mistakenly had marked down the wrong style of LEDs from him, and he let me change it a while later looking through my order without any problems.

    #7 7 years ago

    Terry is the Lloyd of parts retailers.

    #8 7 years ago

    He's the best! I've ALWAYS had great feelings about him after talking with him. He's helped me out on my orders more than once.

    #9 7 years ago

    I agree Terry has been very helpful when I was in need as well. Pinball Life is a great shop no doubt about it.

    #10 7 years ago
    Quoted from NM:

    Terry is the Lloyd of parts retailers.

    Great analogy!

    #11 7 years ago

    + 1000 on Good Guy status....

    #12 7 years ago

    Terry is the best. Great products, pricing and guy. Which reminds me, need to place an order an run over there.

    #13 7 years ago
    Quoted from NM:

    Terry is the Lloyd of parts retailers.

    +50,000 on good guy status...
    BAM!
    Suck it TG!
    (Way-to "under-appreciate" someone there buddy... )

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