Their pins might be top notch, but their business model was piss poor. I've never seen anyone reputable have rock fights in a public forum with their customer base. It was never the way to handle anything.
And the videos and photo shoots? Maybe fun for a day, or If I was a 15 year old boy...but I mean c'mon. It's ignorant to assume that everyone wants that shoved down their throats. It's just pinball.