I've been having an issue lately where, while the ball is in play, the machine suddenly acts like the ball has drained. The flippers shut down and I've even had some call-outs from when the ball drains.
I've had the machine for a month now and it never happened early on. Now it seems to be happening at least once a game. I've sent a note to Stern on their support link, but just want to know if others have seen it. If so, then it might be a software bug. If not, then I might have a sensor on one of the outlanes that is tripping when the ball isn't going down there.
Also, twice the machine started sending balls into the shooter lane without me getting a multi-ball, plus the automatic shooter did not put the balls into play, so they just stacked there.
Any insights are greatly appreciated.