Quoted from Flyfalcons:
Had a chance to play this again last night. The visibility of the shots on the right is a problem due to the plastic ramps. The encounter playfield is low and behind so much stuff that my kids would have a difficult time seeing it. I want to like this machine but to me, these issues detract from the enjoyment of the game.
Sounds like your kids needs to try a Prem/LE. Yesterday my 11 yr old was in the upper mini and looked at me and said "I love this game". I didn't think I'd like the mini myself but damn is that fun. The added diverter is so slick when it does it on the 180 ramp that I can't see not having that feature. Even the magnet if it wasn't there now would seem weird.