Quoted from d0n:What would you call that packing job if not gross negligence?
I offered to buy another $600 dmd since he was worried I wouldn't send this broken one back. He could refund me when he gets the return. I've been on pinside for 8+ years and have a silver seller rating. I have over 700 five star reviews on airbnb. Over 3000 positive reviews on ebay. I'm well established in the community. I'm not here to steal a $600 dmd.
You offered to buy another unit AFTER deciding to go on a tirade on here with the explicit intention of adversely affecting his livelihood. You're the kind of person on eBay that still throws a seller a one star review after they have offered to mitigate a situation.
Why didn't you quietly work with this guy and then afterwards say that though there was a problems he helped to make it right and in the end you were both satisfied with the outcome? How could you think that smearing his name and his business publicly would ever er in your favor? You can't be that dense that you didn't see how this would play out. Now you are out the part you need, which I'm assuming there are limited suppliers for, and this guy will never work with you ever again. You've painted yourself in a corner because you couldn't keep your emotions in check.
I'm fairly new to the pinball realm, but I've dealt with domestic and international commerce for over 25 years. If you have the 33 tables your profile claims I couldn't imagine a worse position that you could have postured yourself for in future parts needs than what you've just done with this thread.