(Topic ID: 215359)

The Three Legged Hobbit

By PACMAN

6 years ago


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#8 6 years ago

Open a ticket or call Frank tomorrow.

LTG : )

1 week later
#19 5 years ago
Quoted from PACMAN:

Direct email and submitted form.

Call them during business hours. 732-364-9900 ext 1

LTG : )

#25 5 years ago
Quoted from PACMAN:

I did, they have a lovely voice mail system.

Try a few more times. Ext. 1 should get you Frank or Paul.

LTG : )

#33 5 years ago
Quoted from GhostThruster:

It is my opinion that you shouldn't have to keep calling and calling to get a response to this issue.

If they are busy and backed up there, I'd keep calling, skip voice mail for the missing leg, and see if Paul or Frank answer.

Or hit O and explain to the operator you need to speak with Paul or Frank, not voice mail.

LTG : )

3 months later
#40 5 years ago
Quoted from PACMAN:

It was Joe at pinball star.

If talking to Frank doesn't do it. ( try and get live Frank, not voice mail ) dial 732-364-9900 hit O then 372 should go to Frank.

No response ? Then get Joe involved.

LTG : )

#41 5 years ago
Quoted from PACMAN:

Talked to Frank for 15 minutes 3 months ago and he assured me he'd take care of it.

He may have. Then shipping or what ever next dropped the ball.

LTG : )

#48 5 years ago

Please keep trying on Monday. I don't think Frank is there Friday afternoons.

LTG : )

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