(Topic ID: 264119)

The “temporarily closed or worried about having to close my arcade” thread

By pookycade

4 years ago


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    65
    #1 4 years ago

    I made the hard decision to close down my arcade for the foreseeable future. Will reopen when the state allows kids back in school. Curious if anyone has done the same ? As a physician I decided I had an ethical responsibility to my community to “flatten the curve”. Not worried about the kids, but am worried about their parents and grandparents. And worried that my hospital is likely to be overrun with cases shortly here. I do believe the only way we are going to get a grip on any of this (since we can’t actually test but a few people still due to total mismanagement) is to pretty much go on lockdown and will be surprised if we aren’t at that point in the next 7-10 days. Not being alarmist, just looking at what this has done thus far and not expecting its course to be any different than it has been in Italy and Spain and China. Hopefully not worse.

    13
    #3 4 years ago
    Quoted from LTG:

    You have another job. I don't.
    I'm open. Provide disinfectant wipes to anyone wanting them here.
    And I'll keep an eye on things here. The severity of it. Or if the government closes businesses.
    Any amount of time closed would be the end of my business.
    LTG

    Nothing said above meant as a judgement and there are many many variables that go into this decision. Many restaurants locally have to stay open for same reason and wondering how they are going to survive. Yes I have another job, and yes this is a side business. And yes I can financially weather this and still pay my employees. All make it easier for me to make this decisions. That said we are poised to lose $40k of business over the next two months here which is no small blow

    #6 4 years ago

    I believe the only way for everyone to be able to close without suffering financial ruin is this:

    “Adam S. Posen, president of the Peterson Institute for International Economics, likened the situation to the financial freeze-up after the collapse of Lehman Brothers in 2008. Back then, the Fed provided liquidity so that financial institutions could ride out the crisis. The federal government could play a similar role now.

    “You got a bunch of people, small businesses — particularly in retail, transportation, hospitality, tourism — that are going to be temporarily disrupted and might go out of business and shed jobs, but that’s only because of this one-time shock,” Mr. Posen said. “So fiscal policy should be the bridge to get them over that shock.”

    #10 4 years ago
    Quoted from pinballinreno:

    If there is a closure. Im bankrupt pure and simple.
    There will be no meaningful help in time to make my bills.

    I hear you. A year ago I would have said the same thing for the arcade. Money pit swallowing every spare dollar I had. Only in the last 6 months have we really turned it around and been able to build some liquidity to handle this situation. Lots of articles about people living paycheck to paycheck, few about businesses living month to month on revenue. University of Virginia sent all students home effectively until next August and many restaurants local to them wondering if they will go bankrupt in the process.

    11
    #32 4 years ago

    What I posted on my arcade page this morning:

    I have never used our page for polemics, but I am now. We face a pending national emergency. Businesses need to be ordered to close other than essentials (pharmacy, food). All theaters, restaurants, retail shops, etc. People need to stay home. But they can’t. Many employees have no financial resources to do so. Many businesses face bankruptcy even if they are closed for 2 months. The quickest way to get over this as quickly as possible is to stay apart and get our testing ramped up as fast as we can. Part of the reason we don’t have many positive cases is we aren’t testing anyone. As recently as a day ago we weren’t even testing anyone in Charlottesville who didn’t have a positive travel history to an affected country. We didn’t have enough kits to do otherwise. Translated that means we were ignoring all possible community acquired cases - which is pretty much all of them at this point. At this point I don’t care who screwed up, who didn’t do what, which parties fault it is. Work together and fix it now. 1) Coordinate this patchwork of variable efforts into some coherent plan 2) Order all businesses except essentials closed 3) Come up with a coherent financial relief plan for affected employees AND businesses so they can weather this hopefully temporary storm rather than being left to fend for themselves and self sacrifice 4) Put this country on lockdown so that we can limit the cases and dig ourselves out of this as quickly as we can and get back to some normality. The longer we delay in doing this the less and less effective social isolation efforts will be. There is no time for half measures which is what I see being spouted up all over the place. Get it done. We have done our part at Decades. Our government needs to do theirs, it’s why we have them there, for times like this.

    #37 4 years ago

    I am not going to tell people what to believe or how they should think. We are free to decide for ourselves. But as a scientist first, a physician second, and an arcade owner third, I want to be sure we are all operating from the same set of facts in informing that opinion. Do with it what you will. This goes beyond political affiliation, the virus doesn't care. I am urging these measures for one reason and one reason only. I want you to have a bed to be taken care of in one of our hospitals if you should be so unfortunate to come down with this and be one of the 1 in 5 cases that need hospitalization

    26
    #43 4 years ago
    Quoted from SadSack:

    Take your panic with you. Are you asking for a bailout already? Boomer..

    No, in fact I will be paying for it out of my pocket, including supporting my employees while we are closed.

    36
    #46 4 years ago
    Quoted from SadSack:

    Your deference to authority was never addressed in technical coursework. It's the common cold, duh, it doesn't even affect kids. But all your hysteria should make for some large government pork and a pile of draconian rules that help no one and in fact kill more than the virus due to financial/family strain of lost income. I'm sorry I offended any of you gullible news consumers.

    Here's the thing. You can believe whatever you want, but please keep your insults to yourself. There is no need for any of that. I didn't insult you, I provided you facts and you choose to assume are fake. That's ok. And if thru some unfortunate set of circumstances you end up hospitalized with this virus I, or another physician like me, will take care of you all the same to get you or your family or your neighbors thru it. My goal is not to change your opinion, it seems unchangeable. My goal is to do the best I can so that the least number of people die from all of this.

    #72 4 years ago
    Quoted from luckymoey:

    So are manufacturing, construction, financial services, oil & gas, import/export...essential? You are suggesting the Gov’t put 10’s of millions out of work, and that they can somehow prop it all up. This would cause huge harm, including many unintended medical consequences. I certainly understand shutting down schools, entertainment venues and other gathering spots, maybe even restaurants and malls, and greatly increasing testing, but it could be devastating to shutter the bulk of the world’s largest economy. (Also, the NYT and Newsweek are far from the “bottom line” for many.)

    What’s the line from Star Trek: “Jim I’m a Doctor not a magician”. As to what businesses should be left open, what should be propped up, what should be left to fend for itself I cannot say. I will leave that to smarter people than me. I can say anecdotal from my little town that multiple small business owners have told me they risk financial ruin if forced to close, or even if they stay open and people don’t eat out or go for coffee. Generally from what I have read most economists would say that if the difference between a business surviving an acute blow like this versus closing is helping prop it up, overall just taking a pragmatic than emotional viewpoint, it’s better to prop it up so it can comeback to life on the other side of all this.

    #74 4 years ago
    Quoted from mbwalker:

    I thought about that. But if the incubation is 1-2 weeks, then there had to be a fair amount of people sick two weeks ago (those people were the ones that passed it onto the 100K people). Did they go to the hospital or did 2% die? Assume 1 person infects 100 people. That would mean 1K had it prior and 20 would have died. Right now, the numbers just don't seem to support.
    Not trying to underscore the possible severity, but it seems like some rather large speculations are being tossed out, leading to panic and hoarding.

    It’s all speculation right now. Until we have adequate testing, the best we can do is extrapolate from the data available from Wuhan and Italy. What we can say is that we are for now following the same curves as they did if not a bit worse

    #76 4 years ago
    Quoted from mbwalker:

    You bring up good points. If the health director believes there's a 100,000 cases in Ohio, then the obvious question should be "Are the hospitals being overwhelmed? Where's all the people that died?" You can't have one, and not the other w/100K infections. At a 2% fatality rate, that would be 2K.
    Checking the latest virus numbers, Ohio is at 26 (even those are not based on testing, according to the web site). 100K is a rather large stretch from 26.

    Correct. A guess and nothing more. I think the assumption is that there are many more than are being confirmed positive (almost certainly true given test kit availability). 400X more ? Hmm probably not. 10X more ? Maybe. But here is the thing, in my hospital we just don’t know. How in the world can one be expected to quarantine this thing and separate covid+ from regular patients without testing their status. No idea

    #81 4 years ago

    All I can say is that if your arcade is forced to or voluntarily closes, the one thing you can do to help out is book parties for the future or buy merch and gift cards. These help, they really do. I plan to buy my Pinfest ticket for just that reason.

    #96 4 years ago
    Quoted from LTG:

    Official Membership in the SS Billiards fan club. Limited number available. Don't delay.
    LTG : )

    If you have merch to buy I will gladly do so !

    15
    #117 4 years ago
    Quoted from Blitzburgh99:

    The “normal” flu has killed over 20,000 this season already....to put things into perspective[quoted image]

    https://www.washingtonpost.com/opinions/2020/03/10/coronavirus-what-matters-isnt-what-you-can-see-what-you-cant/

    There’s an old brain teaser that goes like this: You have a pond of a certain size, and upon that pond, a single lilypad. This particular species of lily pad reproduces once a day, so that on day two, you have two lily pads. On day three, you have four, and so on.

    Now the teaser. “If it takes the lily pads 48 days to cover the pond completely, how long will it take for the pond to be covered halfway?”

    The answer is 47 days. Moreover, at day 40, you’ll barely know the lily pads are there.

    More coverage of the coronavirus outbreak

    That grim math explains why so many people — including me — are worried about the novel coronavirus, which causes a disease known as covid-19. And why so many other people think we are panicking over nothing.

    During the current flu season, they point out, more than 250,000 people have been hospitalized in the United States, and 14,000 have died, including more than 100 children. As of this writing, the coronavirus has killed 29 people, and our caseload is in the hundreds. Why are we freaking out about the tiny threat while ignoring the big one?

    Quite a number of people have suggested that it’s because the media just wants President Trump to look bad. Trump seems particularly fond of this suggestion.

    But go back to those lily pads: When something dangerous is growing exponentially, everything looks fine until it doesn’t. In the early days of the Wuhan epidemic, when no one was taking precautions, the number of cases appears to have doubled every four to five days.

    The crisis in northern Italy is what happens when a fast doubling rate meets a “threshold effect,” where the character of an event can massively change once its size hits a certain threshold.

    In this case, the threshold is things such as ICU beds. If the epidemic is small enough, doctors can provide respiratory support to the significant fraction of patients who develop complications, and relatively few will die. But once the number of critical patients exceeds the number of ventilators and ICU beds and other critical-care facilities, mortality rates spike.

    #197 4 years ago

    Richmond Pinball Collective voluntarily closed this weekend

    Roanoke Pinball Museum voluntarily closed today

    Though note neither of these are sole proprietorships like many

    Any more closings out there ?

    21
    #205 4 years ago

    Folks just so we start putting a face on this than arguing abstract numbers. My friend has their father on a respirator right now, covid+ as is their family. He quite likely isn’t going to make it. Two emergency room physicians (one in NJ and one in WA) just died this weekend (one in their 70s another in their 40s). I cancelled all non urgent patients left and right so they aren’t sitting in a waiting room possibly exposed. My average patient age is 78. If you are sitting on the frontlines with the calm before the storm you would - excuse my language - be scared shitless about now. Stay safe, it’s a terrible situation, but it could be much much worse for you than you can possibly imagine

    #207 4 years ago
    Quoted from deluge:

    To cut through the politics and (incomplete) data analysis, we voluntarily closed Mystic Pinball this weekend as a precaution and it’s incredibly sad. The Governor (MA) issued new rules shortly after anyway that would have shut us down.
    Having to lock up my arcade not knowing when it’ll open again is an awful feeling. So, leave your opinions at the door; this thread is for operators and what we are doing. With the Government forcing us closed, it doesn’t really matter if you think it is overblown or not. (But, since I’m livid from reading pages of these posts denying the severity, it isn’t absurd to close non-essential services like arcades.)

    Sorry to hear you closed. I am hoping us operators can band together to help one another get thru this.

    #214 4 years ago
    Quoted from yancy:

    That was my thought, good opportunity to catch up on all those niggling repairs and some full-on shop jobs. Get ready for a grand re-opening party with everything playing great. Easy for me to say, not in the arcade business, just trying to stay optimistic on behalf of you guys.

    I have an entire new room we are trying to get up and running. Now I have the time to do the work we have been putting off to make it happen. There is a slight upside to being closed, tiny though it may be

    #239 4 years ago
    Quoted from megadeth2600:

    pookycade Thank you for your insight. I have a question. This may sound ridiculous. I have heard about shortages of respirators. Is there any chance bipaps used for sleep apnea could help victims that might have a bad case of COVID-19, but not so bad that they require a full blown respirator. I don't think it'd take much to modify a bipap to help someone. I know these are prescribed and fine tuned for the patient, but I think all of them could be tweaked for other patients.
    I no longer need to use a bipap since I had surgery to clear out all of the crap in my throat that was blocking up my airways (the surgeon was impressed with my hideous looking tonsils when he yanked them ). I think I have two of them laying around. It'd be nice if they could be put to use.

    Unfortunately not really my area of expertise. However, limited info says BIPAP is not really recommended as a form of support for COVID patients

    While Bipap machines, should spare ventilators for the worse cases, they risk releasing particles into the air infecting care providers. Not sure how one would go about modifying to prevent this.

    https://emcrit.org/ibcc/covid19/#noninvasive_ventilation_(BiPAP_&_CPAP)

    #247 4 years ago
    Quoted from LTG:

    Thank you both for the kind words and support.
    I hope I won't need help. Not my first rodeo. 1981 video fad bubble burst, went from huge income to no income. Mid 2000's when the economy tanked along with my industry, which used to thrive on bad times because cheap entertainment. I sold games to stay open.
    I'll get through this. Somehow, someway. The only thing I've ever known is to keep getting back up, no matter how hard I'm knocked down.
    LTG : )

    Let me know how I/ all of us can help. Will support in any way we reasonably can. I can't tell you how many times over the years your responses have let me get to the heart of the problem I was facing.

    #250 4 years ago
    Quoted from WolfManCat:

    Just a thought, but possibly we as a community could pool money together and start some type of relief fund for operators?
    As for me, my arcade is still non-operational, so its business as usual. Hopefuly this thing will have subsided in time for my grand opening later this year.

    Yeah, it does come down to funding doesn't it ? The basic problem is that we currently were running on a revenue of about $3-5K per week (small fish I know), and employment costs of about $800 a week and rent another $800 a week and then repairs - ugh highly variable. I am voluntarily paying my employees during work stoppage and I don't think anyone is letting me out of rent. The one person I don't have to pay is me, or my volunteers. Not a choice if its your livelihood. What I'm saying is that most go fund me campaigns are $20 here, maybe $50 there. Takes alot to get up to $4K and thats just for one operator. I know for sure that these barcades and such have to do WAY better than me to just break even. Its a long way of saying that I don't have a solution, the dollar amounts are likely much higher than we can generate even if every pinsider donated. Hmm.

    #253 4 years ago

    https://www.sba.gov/

    Specifically https://disasterloan.sba.gov/ela/

    While it is not a long term solution, and there is worry about taking on more debt, arcade owners may wish to apply to an emergent low interest loan to stay afloat.

    #258 4 years ago
    Quoted from LTG:

    Ask your landlord. He may be screwed too with on going expenses and potential no income.

    I wouldn't do that. Right now the last thing I need is a new bill.
    LTG : )

    I understand that, but look at it this way: the SBA in this economic circumstance will let you secure the loan with collateral that doesn’t usually qualify with other lenders (ie video games and pins). The loan interest is 2.75% which you can’t get anywhere and you repay over 8 years. It would seem the alternative is selling your games right now if low on cash. This really isn’t much different than that. You are taking a loan to keep the arcade open and if you default you lose the games, which is what would have happened anyway. This at least cushions the shock, gives you a chance, and means you don’t have to sell right now.

    #272 4 years ago

    So I have done a bit more work on the SBA site. I’ll keep you informed as I complete the process. Right now very few locales have been designated COVID disaster areas on SBA. You can only apply for SBA Economic Disruption if you are in a disaster area. DC is, Alexandria is, my little city is not .... yet. You are eligible for up to $2M loan. They do check credit scores and they do ask for collateral. That collateral can include whatever you have (pinball machines) or for the principal owner (for say a sole proprietorship or LLC) they do like houses too (obviously). We were never able to get any loan for my place as it was all self funded and generally you have to have a 5 year balance sheet for a traditional lender. So all if you are hurting and you are not going to qualify for an existing loan, and bankruptcy for whatever reason is not a great option consider this. I suspect that many more small business loan opportunities may arise out of all of this. The terms are as I said above 2.75% and 30 years. And if you just need bridge money < $25K you don’t need any promised collateral. The SBA does not give you the loan themselves. They just guarantee the loan for you with another lender. Sometime the government can do good by small businesses though I am of the same sentiment as many that it is mostly big businesses they get the lions share. I think there is recognition (finally) of the importance of small businesses in this country and how many people they employ. Most small businesses have less than 1 month cash reserve so we are all gonna be hurting soon. Good luck

    #292 4 years ago
    Quoted from GGBGROUP:

    Our plan is to reopen as soon as we can and hope for the best. No loans necessary but I do hope I won't have to carry rent payments for weeks while no revenue is coming in. We'll have signage regarding our expanded cleaning/disinfection program and containers with disinfectant wipes in a couple locations along with hand sanitizer. I'm afraid the psychological damage that we're all enduring will manifest itself with people being very reluctant to touch things in public places. Frankly, I'm not sure if this is a viable business anymore and am starting to prepare for life after the arcade; it might not even be something we can sell. It's really a shame as this was turning out to be our best year -- the point where we turned the corner with this business and were looking at finally lower expenses and higher revenue.

    I suspect it will come back and probably quite strong. People are mostly shut inside for now and will have pent up demand when this isolation is lifted. Trying to stay optimistic here. I think we will be ok

    #310 4 years ago
    Quoted from LTG:

    Things have been interesting so far. A little over two days into closed.
    I'm here anyway for tech support, and though closed, trying to keep similar hours so I don't mess up my noon to midnight schedule.
    Tech support has been light. With people staying home, I thought it would be busier. Scammer phone calls are about normal. A fair amount of people calling to see if I'm open. Apparently not everyone knows that most businesses were shut down by the state. They seem surprised or don't believe me ?
    I vacuumed the pool tables yesterday, they will need recovering this year, and started mopping the winter off of the floor. A slow process.
    My dog is confused. She doesn't know what happened to all her fans and chest rubs. She's barking at people more, trying to get them in I think.
    Been a few inquiries if I'm selling any machines yet. Several offers to run gofundme's for me. And several have paypal'd me money, which I have no way to retrieve it. So I hope they get it back eventually. Otherwise I'm involved in a gofundme for paypal.
    I'm hoping to be back open soon and I hope everyone stays health and safe, their loved ones too.
    LTG : )

    I would not be particularly happy about people asking if I’m selling games. There is a vulture like aspect to it isn’t there ?

    I just took in a load that had been sitting up at coinopwarehouse for well over a year after I bought it. So I got me some new repair jobs to do during downtime. Just plugged in a Hyperball which is surprisingly in tact, but no working cannon. No customers but I’ll at least keep myself amused

    #311 4 years ago
    Quoted from wamoc:

    This. People are stupid. If the healthcare system is able to handle the load people are going to be like "see, it was overblown we didn't need to do anything" and if the healthcare system gets overrun the same people will be saying "not enough was done by the government to protect us". There is literally no way to do the right amount in the minds of the people.

    So I know people don’t want to hear this, but it is quite likely if we are somehow “successful” in shutting this down, that it very likely will have a tail kick in the fall like the Spanish Flu of 1918. I think it’s fantastic that they finally got it under control in China but fear that it is a temporary victory. They have ALOT of their population still waiting to be exposed for the first time. This thing is unfortunately gonna be with us for a good 18 months until we have a vaccine ready and have built up enough herd immunity (hopefully slowly). I’d love to say otherwise, but the science and epidemiology on this suggests it ain’t over until it’s over.

    #312 4 years ago
    Quoted from MrBally:

    What a nice, understanding landlord.... not. Both in Sparks and Reno?

    So my basic approach in this is let them try to get it from you. There is contract law and then there is the apocalypse. I believe that a number of laws are going to be put in place to make sure the landlords share the burden here rather than just heap it on their small businesses that are renting. Honestly I would just not pay, at least for now, and let them try to evict. And when they try to evict call up your local news to do a story and shine a spotlight on what kinds of people they really are. Betcha that will shut it down really fast.

    #315 4 years ago
    Quoted from Zablon:

    Someone brought up a very good point that I think many, including myself hadn't really thought out. We probably WON'T get a vaccine that is effective if it is found that this mutates regularly. The assumption is it will just take time, but for as much as we know about the flu, it isn't always effective. This will probably be similar in that fashion.

    We will reach a new normal, hopefully resembling our prior normal. But I agree nobody can say for sure how this virus is going to move, how effective the vaccine will be, whether there are existing medications that might at least put on a break (the chloroquine/hydroxychloroquine is intriguing but results are too annecdotal right now). Too many unknowns but we will slowly fill them in

    #327 4 years ago

    From the article above:

    “If landlords turn around and provide rent abatement, a lot of companies can pay employees for longer,”

    THIS. We have been relieved on rent so I can continue to pay my employees longer. Everyone has to sacrifice some here. My employees will get 2/3 wage so we can last longer paying them, the landlord as long as they don’t have their own mortgage doesn’t lose much (and I’d be happy to pay partial rent even if not open). We are all in this together. And if for some reason we get kicked out (which we won’t) there is no way they are going to be able to find another tenant now.

    #328 4 years ago
    Quoted from LTG:

    This has been covered here :
    https://pinside.com/pinball/forum/topic/rental
    Myself. I wouldn't do it. No way of knowing if you are delivering it to a house with infected people or not. Or if you spread it and they trace it to you.
    LTG : )

    I second that. Desperation measure only. We oftentimes leant a couple of our games out to charity causes and fundraisers. First time a machine went down for the count after being moved (with a $300 repair) was the last time I did that. Plus it’s just a pain transporting these things.

    #329 4 years ago
    Quoted from cjmjmm2006:

    We have been closed going on 6 days at Starport Arcade and Pub.
    My route is about 90%+ closed at this time. 197 of 211 spots not operational.
    The hardest part for me is I'm likely going to have to stop paying some of our essential staff. Some people have worked with us for 16+ years. I've been in business for 17 years myself. 18 years as of July. I told my accountant today I think I want to go down with the ship. I'm just hoping to not have to make the decision to cease operations because I love our customers and care about the families we support. Not just my own families and staff but the staff at all the bars and restaurants, FEC's, all the way to just the small convenience stores.
    I do appreciate all the business from our friends on pinside. Miss seeing some of ya at Helicon Brewing or Starport.
    If you want to support our efforts in anyway with the purchase of our merchandise that we have left in stock, here is a link. We are using the money to keep people employed as long as possible.
    https://starport-arcade-and-pub.square.site/
    Thanks again all! I hope you are well and I hope to have future endeavors that involve us having fun together again!

    Ordered t-shirt. If I have to be closed I might as well take the time to get a bunch of t-shirts from around the country

    #334 4 years ago

    While I’ve played lots of games on my Stern Monopoly, I can’t remember the last time I partook in real Monopoly with my kids. Different world for sure.

    60556531-9AA7-487A-B523-24E3218E054B (resized).jpeg60556531-9AA7-487A-B523-24E3218E054B (resized).jpeg
    #340 4 years ago
    Quoted from Flipperfun:

    How is the Coinopwarehouse even still open now, shouldn’t they be closed too?

    Just open by appointment for pickup I believe. This is all stuff we bought over a year ago and has just been sitting up there. Figured we should cart some projects down here to work on because who knows how long this will last. I’m figuring at least 10-12 weeks

    #348 4 years ago
    Quoted from frolic:

    I've been doing the same thing. 50-100% tip.

    There are several go fund me efforts in several cities including mine to donate for furloughed restaurant workers. Trying to do what I can to support local businesses that are doing whatever they can to stay alive for a while

    #349 4 years ago

    When you know it ain’t your day, your week, or your month of the year. Just got out the Hyperball plunger. Yeech ! Well time to move onto another project for now. Think this is unobtanium.

    5DF7D0B3-B850-444A-B842-F2E7225C75B6 (resized).jpeg5DF7D0B3-B850-444A-B842-F2E7225C75B6 (resized).jpeg
    #350 4 years ago
    Quoted from pookycade:

    When you know it ain’t your day, your week, or your month of the year. Just got out the Hyperball plunger. Yeech ! Well time to move onto another project for now. Think this is unobtanium.[quoted image]

    Ok there is something really weird going on with the universe. I searched everywhere, the entire web, even going back years to see how often these popped up on Pinside or anywhere else for that matter (EBay). Unobtanium. Literally within 10 minutes of this post this is listed on eBay for $20. It’s mine now.

    CEE5E220-30B3-4560-B059-275C128AA6A4 (resized).pngCEE5E220-30B3-4560-B059-275C128AA6A4 (resized).png
    #353 4 years ago
    Quoted from LTG:

    Too bad you didn't wish for something bigger/better/expensiver for cheaper. Or winning lottery numbers.
    LTG : )

    Yeah really ! I’d drive down to the local grocery store for a lottery ticket but with reciprocity being what it is end up with coronavirus instead

    #359 4 years ago
    Quoted from Guinnesstime:

    We opened up a 2003 NIB KISS-OPOLY yesterday. It was awesome.[quoted image][quoted image][quoted image][quoted image][quoted image]

    Totally cool but not entirely appropriate for my 10 yo !

    #360 4 years ago
    Quoted from BrianBannon:

    From what I remember of a recent conversation with a long time distributor, he said those Hyperball plungers wouldn't last more than two weeks of constant use on location before they needed replacement. Add that issue to the loudness factor and Hyperball games weren't at too many places very long.

    Gonna have to see if we can modify in some manner to make it last longer. I like what Ed Cheung did here
    http://www.edcheung.com/album/album07/Pinball/hyperball.htm

    #365 4 years ago

    Soooo looking at Facebook last night with nothing better to do. What do I see but Arcade Monsters in Florida streaming many people playing in their arcade. Several responses were of the WTF variety. Same ol same ol: states that all the grocery stores can be open so they can too, and trotting out statistics on the flu as a justification for whatever perceived bad behavior. Used to respect those guys and what they did. Not anymore.

    https://www.washingtonpost.com/politics/2020/03/24/trump-again-downplays-coronavirus-by-comparing-it-seasonal-flu-its-not-fair-comparison/

    “ But if you simply want to get things back to normal by Easter, you might take some solace in the fact that so many more people die of the flu each year than have died of the novel coronavirus so far. You might just convince yourself that, hey, we go through infections like this all the time.
If you’re inclined toward that line of argument, you might notice something else about Trump’s tweet from March 9 in which he compared the coronavirus to the flu. Since then, the number of coronavirus deaths is 27 times bigger. The number of confirmed cases is 85 times as large.
In the past 15 days.”

    13
    #385 4 years ago

    When you think you are being overburdened with being shut down read this, it might change your mind that we are overreacting

    https://www.nytimes.com/2020/03/25/nyregion/nyc-coronavirus-hospitals.html

    In several hours on Tuesday, Dr. Ashley Bray performed chest compressions at Elmhurst Hospital Center on a woman in her 80s, a man in his 60s and a 38-year-old who reminded the doctor of her fiancé. All had tested positive for the coronavirus and had gone into cardiac arrest. All eventually died.

    A refrigerated truck has been stationed outside to hold the bodies of the dead.

    With ventilators in short supply, NewYork-Presbyterian Hospital, one of the city’s largest systems, has begun using one machine to help multiple patients at a time, a virtually unheard-of move, a spokeswoman said.

    This isn’t China, this isn’t Italy, this isn’t Iran. It’s here in the US, right now

    #425 4 years ago

    This idea is probably half baked, so bear with me. Is it not possible to open an arcade for a single family to enjoy for an hour ? As long as not under stay in place order, and assuming one can wipe down machines, you would think a single family could come enjoy the place for a small period of time. Not trying to be hypocritical here, but it’s hard to see how this is much different than the entire family hanging out at home looking at cell phones and whatnot. I think they key question is could it be done without putting the operator at risk or the family at risk. Can one actually disinfect all surfaces between families. I’m not about to go do it, but I thought I’d toss this trial balloon up for discussion. Just seeing if there is anyway besides gift cards, go fund me, and bail out loan to ease operators pain.

    #428 4 years ago
    Quoted from Minigedge:

    Shutting down was difficult but the right thing to do. Turns out an order from the county came about 6 hours after we announced we were shutting down anyway.
    We'd just signed a new 5 year lease and expanded into the unit next door to us about 2 months before all of this started - how's that for great timing?
    Since the shut down I've continued to work on fitting out the new space and been doing maintenance etc. It's been very weird going in every day not knowing for sure when this will end, or if we will be around to open up when it does. I've got somewhat of a safety net but it's not endless and I have no idea if or how this new package the gov just passed will actually help us or not.
    The contractor I was working with left (understandably) to go to Florida to look after his elderly parents about 2 weeks ago, so we are doing what we can on the construction side without him. Crazy times for all of us I guess. As of today I'm still getting calls asking "are you open?" from customers. I have a feeling that if we can ride this out, that the customers will come back - just when and how quickly is anybodies guess.
    Thanks for the PM's / texts from those on here offering support, it's very much appreciated. Let's see what the future brings. Until then, stay safe, wash your hands and be excellent to one another.
    Bob
    Retrovolt Arcade
    [quoted image]

    That looks awesome. Sure it will be waiting for willing patrons when we can all open again.

    #429 4 years ago
    Quoted from LTG:

    No. Too great a risk. In Minnesota goes against the shut down. No idea what the penalty might be.
    And, someone in that family contracts the virus and they trace it back to your arcade, that was supposed to be closed. No idea of penalty, but I would bank on lawsuits flying.
    LTG : )

    I don’t disagree with you at all. And for sure I’m not proposing doing something that flat out violates some state decree. But just thinking there has to be a middle ground between 0 and 100%. Perhaps there just isn’t

    #433 4 years ago

    Just posted this on my arcade’s Facebook

    Everyone is paying attention to deaths from Coronavirus. I am not. What I am paying most attention to is the number of hospitalizations. 15% of all patients need to be hospitalized. Even that number in of itself doesn’t matter. What matters is if we have a bed for you. When you have a heart attack, stroke, fall, flu, appendicitis, or even bad coronavirus you expect there to be a hospital bed waiting to take care of you. If too many people get too sick too fast with coronavirus there won’t be. That’s truly what I worry about. That’s what actually matters. And that is why our hospital sits half empty having cancelled non urgent surgeries and cancelled routine followup appointments. We wait for the tsunami we see elsewhere. I am not a smart enough person to be able to weigh this against you going broke, not being able to pay the mortgage, not being able to see your friends. Those have real costs, both to your health and pocketbook. The arcade is hemorrhaging money, the hospital is hemorrhaging money, all of you are hemorrhaging money. But trying to listen to every smart person I can who tries to weigh all these numbers, the least amount of damage in total is likely done by people staying indoors isolated for now until the peak passes. It’s a real pain, but it keeps our hospital beds open for you when you absolutely need them. Viruses are apolitical. Our goal in combatting it is the same regardless of beliefs: stay sane, emotionally get thru this, don’t go totally broke, don’t be irreparably harmed by this virus, trying to get back to normal life as soon as possible.

    #434 4 years ago

    I am sure most of you have already talked to your accountants or other local small businesses to get options. The option I have seen others take is selling off games. Great option, liquid assets, no debt, but hard to recover those games if you dig yourself out.

    I would again strongly urge you all to apply for disaster relief from the Small Business Association. You may very well be eligible for low interest loans repayable over 30 years and for the short term per this new funding measure passed, grants that don’t need to be repaid to cover employee costs and mortgage. Took me about 2 hours to apply.

    Lastly, talk to your accountant about capital depreciation since taxes have been delayed. It’s like taking your Monopoly properties and mortgaging them temporarily to gain cash. Due to new quirks in the laws we were able depreciate most of our games and gain needed cash. It was going to be used to reinvest into the business but for now it’s sustaining us. The only requirement is that when you sell the game for $X, and say you have previously depreciated it to $0 then your are taxed on the full $X.

    Sorry don’t mean to be pedantic. Most of you have been doing this way longer than me. So perhaps you will tell me a thing or two. For those that don’t know or weren’t aware I hope this is helpful. I want us all to stay alive and not have to firesale games. Unfortunately there isn’t a Grubhub for pinball.

    #437 4 years ago
    Quoted from YeOldPinPlayer:

    To be clear, are you considering every case to be a patient or only those that go to a medical professional?

    No I am basing 15% entirely on those patients which have tested positive. Given the limited tests we know there are more positive than that so the 15% is a high estimate. How high ? Nobody knows. But one can use NYC and Italy as some metric as to the actual number of patients needing hospitalization per capita. Right now it’s too many. If you read many of the reports from there there are many patients that would normally be hospitalized told to stay home because they aren’t bad enough yet. This is eventually going to move to lower density towns in about 1-2mos. My town we can hopefully handle it since usually a town of 45000 people doesn’t have a 500 bed hospital right there. Of course if patients are shipped in from elsewhere that might be an issue. Many smaller communities have seen their local hospitals close, or have say 50 beds for a population of 50000 because that was the only viable economic model. They really risk being overwhelmed here. I do recognize we have branded this politically into those who say stay home (mostly Democrats in larger cities) and those who say we are going bankrupt if we stay closed much longer (mostly republicans in smaller cities). I won’t say who is right here. I will say that the evidence weighs more heavily in favor of the Democratic approach if you want to get thru this the fastest and get back to business. But that can’t be proved beyond doubt. Think of it this way, if we could all stay 6 feet apart from one another for 14 days in the entire country this would all be over with immediately. Wishful thinking and not pragmatic but it is the general approach that allowed Wuhan to shut down the virus, prevent it from seeding other Provences and let them get back to full operation in 3 months time. As Americans with our individualism and peicemeal approach here we just aren’t going to be amenable to that kind of draconian solution unless it gets really really bad. It’s who we are and there are many many good things that allows. But containing an apolitical virus is not one best served by that approach.

    #443 4 years ago
    Quoted from frolic:

    I just read about a 5 minute covid-19 test that was approved by FDA last night. It's stuff like that that will get us out of this. There won't be a return to normalcy while there's an invisible menace walking amongst us.

    I fully agree with you on this. The ability to quickly separate out infected versus non infected is the key to shutting this down. It is the grasping in the dark with an invisible enemy that prevents any of us from venturing outdoors. And for those still open and having a job puts them at risk. The person working cashier at Kroger’s is at even more risk than I am seeing patients. Right now in my town due to limited availability we are still only selectively testing COVID suspects at the hospital. We use the term now “presumptive positive” rather than test. Our tests are still in the 24-48 hour range. This will be a welcome addition for everyone, the equivalent if you will of a rapid flu test.

    #444 4 years ago

    Disaster Loan form has been much more streamlined. You will be eligible for a $10K emergency grant that does not need to be paid back even if they determine you are not eligible for a larger loan. Takes about 15 minutes to fill this in.

    https://covid19relief.sba.gov/

    #445 4 years ago

    Was posted on 2N Jenn.

    F297B455-FABD-4B8A-A82C-769FF80B2E1F (resized).jpegF297B455-FABD-4B8A-A82C-769FF80B2E1F (resized).jpeg
    #448 4 years ago
    Quoted from hocuslocus:

    Here in Texas the TWC (texas workforce commission) is allowing unemployment claims to go out without it affecting the companies rates. Not sure if its nation wide or not. We told all of our employees to file, pretty sure as an owner you can file as well since your still on the payroll.
    If your a sole proprietor or even an LLC, probably the best solution would be like you said, to get an SBA loan. Even if you don't need it right now, there is no telling how long this is going to last. It's first come first serve, so if you haven't done it already try to get it done soon. Best case - you don't use it and pay the loan back. Worst case - your have a loan, but at least you still have a business to pay it back with.

    Agree with all of the above.

    And today we learned that the “how long are we going to be closed ?” extends per our governor until at least June 10th

    #450 4 years ago

    So all arcades check with your lender (mine is BofA) for the Payroll Protection Program. Online application. It just opened yesterday. It will grant you 2.5X your monthly payroll. I just applied for $8K. Not a perfect solution but will tide you over and loan is forgiven if you spend it on keeping employees employed including yourselves

    #453 4 years ago
    Quoted from inhomearcades:

    Had to let 170 plus people go. This whole situation is unprecedented no doubt. Sad all around from an economic to a health approach. People don’t take this situation seriously and that’s what totally screwing us all.

    Damn that sucks for all of you. Im sorry.

    Look at this payroll protection program. It might help. If not for your business itself, perhaps at least for 2 months more pay for your employees. The loan is forgiven if you use it to pay mostly payroll and some rent.

    1 week later
    17
    #473 4 years ago

    So I have to just document my truly craptacular experience that is the Payroll Protection Program, and the SBA for that matter. Sorry, vent about to commence so look away if you must.

    First I applied for the EIDL program thru SBA.gov the moment my state opened up for that. At the time lovely words about how we can grant loans up to $2M depending on collateral for 30 years, low interest rate.

    Next try to apply for the Payroll Protection Program, Bank of America won't let me apply because I have a business account with them but not a credit card

    A day later the rules change, now I CAN apply with them, and I do so. It says be ready to submit bank statements and such

    Three days later they inform me that some documents are needed to document my payroll. Now my first year 2019 I paid via 1099 rather than W-2, but its all good, 1099 included and submit. Waiting for check.

    One day later, I'm thanked for my EIDL application by SBA, BUT if I want to be eligible to receive the one time $10K advance I NEED TO COMPLETELY REAPPLY. I do so.

    Two days later informed that I need to refill the documents out because the rules changed. 1099 no longer allowed, they have to file themselves as independent contractors. BUT they are now on my W-2 payroll, how are they supposed to do that ? I am supposed to provide as documentation my 2019 IRS form 940. Umm there isn't one. No bank statements required now though I already submitted them. So by the rules of calculating how much of a Payroll Protection Program loan I can have, we basically come up with ZERO. I wrote a letter as part of the application explaining the rather large crack we fall into, and that I am still paying my employees and have been doing so for the last 5 weeks even though we aren't open. I can guess with government bureaucracy how far thats gonna get me.

    One day later I go to check on my original EIDL application. Hmm, all mention of 30 year loans up to $2M disappeared from site. Can't even pull up original application. NOTE THIS IS A MONTH AFTER I FILED IT without them contacting me at all.

    Today start reading to figure out WTH is actually going on. Its NOT GOOD. First that lovely $10K payment, umm too many people applied, they are reducing it to $1K per employee. Second, that EIDL loan ... well funny thing, they have a total of $7.3B to fund the entire program for the entire year for all affected businesses. Forgot to fund that in the bill. Its gone because the money is gone. Possible $2M has now turned into a loan of $15K max, maybe until thats gone too. And I suppose that is if you talk to them nicely. And the allotted PPP program money. In 7 days (on a first come first serve basis mind you) half the entire $350B allocated is already gone.

    SOOOO our wonderful government who rang up a $2.2 TRILLION DEBT and patted themselves on the back, handed so little of that to small businesses that they can't handle the applications and can't even fund the damn program with enough money to do pretty much anything. 50% of people are employed by small businesses (well ... not anymore). And out of $2.2 TRILLION DEBT they gave 16% of the funding total. Because hey why not throw small businesses a bone here finally. So the companies that keeps half of you employed, the same companies that have pretty much received almost no actual dollars so far due to a completely uncoordinated incompetent response, and the same companies that are trying to madly dash for a small foodbowl with not enough food in it, got 16% of the total funding designed to help pay every employee who was affected by this (which I can guarantee you disproprotionately fell on small businesses who have no reserve ... well except if you were unfortunate enough to work for morally bankrupt Hobby Lobby or their ilk who have the money but just don't want to give any of it to you).

    This is a total joke. I mean complete and total joke. And meanwhile the markets soared last week because the stimulus package had propped the economy back up. Whose economy ? Not any economy I recognize supported by small businesses.

    RANT OFF.

    #483 4 years ago

    You know I am a strong proponent of not providing government handouts. Wrong economic incentives. And there is a little the pot calling the kettle black here because I have benefited from them.

    But this time is different. This is the one time you truly need a government to step in and provide money when nobody else can. It’s why we all pay our taxes. In many European countries payroll is guaranteed by the government in times of crisis. Not here. Sure we will come up with some system of dribs and drabs that makes it look like we are doing something. But it’s disorganized, it’s hit or miss, it’s a cash grab not payroll protection at all. The money will mostly go to those who lobby the best. Boeing stands to get a $60B bailout. Are they deserving of some money. Yes, they are a large large employer. Are they deserving of $60B ? On a relative basis absolutely not. We do not do things by relative need or meritocracy here. We do it by who can bark the loudest and has the best paid lobbyists. That may be something, but it sure ain’t democracy.

    #486 4 years ago
    Quoted from inhomearcades:

    Boeing single handily moves our GDP and their employment direct and indirect would change our economy.

    I don’t dispute any of that. Boeing falls into the too big to fail category. The question more appropriately put is whether the effect on the aggregate of small businesses out there due to under funding the entire SBA loan program would have as big an effect as Boeing on the overall economy. I believe it would. Question in my mind is not really did Boeing get too much. The question is why did the rest of small businesses in the US get so little on a relative basis. You lose a million small businesses as the fallout from this because they depleted their bank account, the butterfly effect from that cascade is likely to gigantic and long lasting.

    #495 4 years ago
    Quoted from YeOldPinPlayer:

    Let your politicians know. The banks will be telling them everything is fine. Feedback from the people they work for has value.

    Already wrote both my congressman (a small business owner himself) and one of my senators.

    #503 4 years ago
    Quoted from NicoVolta:

    I'm expecting to enact something like this once we are ready to reopen:
    1. All staff and guests must wear a mask.
    2. No gloves allowed, but everyone must wash their hands before entering and upon exiting.
    3. Windows will be open and fresh air circulated as much as possible.
    4. Limited maximum admissions.
    5. Cannot play a game adjacent to anyone. Must have at least one empty game in between.
    6. Temperature might be taken at the main building entrance (not done by us).
    7. Anyone coughing or obviously not feeling well will not be admitted.
    I really don't see any other way to do it... and I might have missed something as-is. Just trying to figure this all out and maximize safety.
    One big problem is mask availability. Supply chain is nowhere near where it needs to be.

    I like this a lot. It will be good to brainstorm together how to get this right. Thanks for this start

    #507 4 years ago

    How to disinfect games other than follow customers around with wipes ? I’m looking at this for when we re-open. Coats the joystick and buttons and is good supposedly for 90 days

    https://sdst.com.sg/

    https://www.sutl.com/environtech/

    https://www.businessinsider.sg/1-5-million-hdb-lift-buttons-have-been-coated-with-a-disinfectant-that-can-last-for-months-heres-why-its-so-powerful

    Ok you can buy it here SD 90. I believe based on what they say that SD 90+, SD 90, SD pro and SD ST are all the same.

    https://www.globalshieldsolutions.com/category_s/1867.htm

    I am still trying to find some assessment beyond a fluff business piece, and you can’t even find it. But if it does what is says it does it would prevent someone running around the arcade with a spray bottle and wipes

    My further reading on their site says it is quaternary ammonium chloride known to kill COVID but also contains a bonding agent to the surface unlike sanitary wipes where it will just come off. I can’t find anything better here

    https://www.sutl.com/environtech/faq/

    Disclaimer: I don’t own stock, I know no more than any of you, there is possibility for hype, but the thought of what it does and how it does it seems rational.

    #518 3 years ago
    Quoted from ForceFlow:

    From what I understand, that stuff is largely untested in terms of effectiveness, safety, and effects on the materials it is sprayed on. All the information about it is that I've seen is coming from the manufacturer, and not an independent/impartial 3rd party.

    Fully agree with you on that. I’d like to see some independent review. The only thing I can say is that if it had quaternary ammonium in it (again they say it does but ?) then it’s the right stuff to have. I will continue to wipe down machines and ask customers to do so too. Will also uv-c the place at night if I can . And finally looking at our air handling but not sure what I can do there. That’s about all I can do.

    #520 3 years ago
    Quoted from Mactego:

    Has anyone used this product before? Is it safe to use on Arcade games/Pinballs without damaging decals etc.? I'm encouraging operators in my area to be proactive so when the government comes in and tries to implement a solution the National and State operator organizations have some input and research completed.

    Only have the information I have. And unfortunately it’s not exactly robust. But I will try it and see if I can somehow validate myself at least regarding bacteria using Petri dishes at my lab. Anti-viral verification is beyond my skill set

    #521 3 years ago
    Quoted from frolic:

    I wonder about having a bulk latex glove box available for people to glove up.

    Yeah not a bad idea and we are looking at offering masks if more plentiful

    #527 3 years ago
    Quoted from fiberdude120:

    Not to sound bad but if I had to put gloves and a mask to play pinball I wouldn't play.

    We aren't going to make it a requirement, but we want to offer it to those who would like it. And we will ask at the door about fever and symptoms. This isn't my hospital and I can't treat it as such. But I will do my best to make people aware we are treating this very seriously

    #528 3 years ago
    Quoted from NicoVolta:

    So far our plan is that masks will be required, but gloves will not be allowed.
    Point being, aside from the horrid tactile sensation, gloves are crazy-effective germ-spreaders because they are never washed. Think about dat.
    We will require every guest to wash their hands BEFORE entering as well as UPON EXITING... that way the germs don’t make it in or out very well. And if they keep the masks on, no touching the face either.
    Which is why we also won’t be selling drinks or popcorn. We don’t want anyone touching their faces or removing their masks right now.

    Nic, I have to say you are ahead of me on this. Keep posting, I'm learning from you and following. You would think the guy who is a physician would have it all nailed down. I do not, just making it up as we all go along.

    #530 3 years ago

    Since this is now the official disinfection and government loan thread, I can comment on the latter:

    EIDL advances FINALLY showed up in my accounts today ($3K because I have 3 employees for my arcade).
    PPP told application is complete and just waiting for the new spigot to be opened - no idea if they have revised the amount or not.
    Actual EIDL we applied for on March 24th - nothing yet.

    #541 3 years ago
    Quoted from NicoVolta:

    House rules. Take it or leave it.
    Americans don’t like being told what to do, but compromise means occasionally taking one for the team.
    If it’s for the greater good, that’s how we roll.
    People want assurances of their safety.
    Which is more important? Protecting our guests with a little extra hassle, or upholding someone’s right to remain filthy and endanger themselves and others?
    If the latter is someone’s persuasion, we don’t need their business right now.

    We are almost certainly going to have to cap entry at 50 to keep some level of social distancing here.

    I agree with you, will require to sanitize to come in, and go out. Some won't bother to come and find it too restrictive and uninviting to play and that's ok. Greater good, and they can go do their thing somewhere else, just not in my arcade. As a physician I have to hold my place to a higher standard.

    Now for the air purifier purchases with some built in germicidal light. Air movement sucks in my place, always has.

    I am trying to decide what constitutes reasonable measures and what constitutes bonkers overkill. If I follow what has been happening at my (and I suppose many others) hospital, its gonna evolve day by day, week by week. My arcade might end up being more sterile than the clinics.

    This is the hard thing. How does one optimize the following variables: 1) Keep people who come feeling safe 2) Keep enough people coming to pay rent and employees 3) Know that our business by its very nature is more risky than sitting at home or going to an outdoor park and perfect decontamination is nigh impossible.

    #547 3 years ago
    Quoted from bane:

    Hand hygiene isn’t exactly news.
    See Semmelweis, Philipp born 1818.

    Not new, but also not well practiced. I can tell ya the sink by the exit of my house is getting a workout like it never has in 12 years living here. I have never washed my hands this frequently in my life except when doing surgery.

    #549 3 years ago
    Quoted from cjmjmm2006:

    I think it's going to be difficult for us to sustain our arcade bar. All signs are pointing to masking up prior to entry. Maybe I can have our engineer patent a mask with an integrated encased sipping straw. I am happy that I see some planning from our peers in this business. I would say that our rent is entirely too high to overcome at Starport. I have many projects I can work on that were part of our 5 year plan but if entertainment is effected to this degree due to the virus then we will have to move our focus to other businesses we have until things normalize.
    Thank you to everyone that contributed to this thread and I truly hope all of our Operators can withstand the uphill climb we have in front of us. Good luck! Cheers!

    If masks are going to be the deal breaker for you, here is a little ammunition. Personally, while wearing N95 respirators has a very important role in protecting front line health care providers, for general public it’s not clear it does much of anything. Even for people who score N95 masks, I find them mostly wearing them wrong (upside down even !). If they aren’t fit tested then they do nothing - like having a leaky valve. That said will we have people wear them ? If they want. Some of this is about true science and some of it is about impression of safety

    https://www.cidrap.umn.edu/news-perspective/2020/04/commentary-masks-all-covid-19-not-based-sound-data

    #556 3 years ago
    Quoted from inhomearcades:

    I’m surprised you are happy with the opening at 50% occupancy. This is exactly what I am dreading. We can’t survive at 50% occupancy. If that is the route Chicago goes, we will be killed in expenses. At that point there is no longer the ability to challenge our rent and additional costs all of which will be at the full rate. Even our liquor minimums would be brutal to pay but rent at 30k a month on top of everything else doesn’t work at a 50% cap.

    Happy ? Not in the least. Can I survive ? Yes I can. I am in a very special boat here in that I don’t make any salary from this at all. Also my rent is reasonable. I was about to start generating income before all this hit. One might ask what’s the point then ? Fair question. I guess I never did this to make money so as long as I don’t have to get too crazy I am ok operating at barely surviving mode for now. If it becomes too much of a hassle (especially when making no money for any of my time and effort) we will close

    #566 3 years ago

    We will be throwing many things against the wall to see what sticks (just not the food variety). And yes, I anticipate premium packages may be part of the equation. 1/3 of our income was off of parties, and I suspect that this will just crater post re-opening. 50 of your closest friends aren't gonna want to show up. Agree also with food limitations to reduce the whole hand to mouth to machine thing. Possibly may fence off some area where this can be done or send them across the street to the pizza parlor. I'll be honest, I don't really have any idea how any of this is gonna work out. Can we even make enough to not hemorrhage red over the next 12 months. Are we going to get to the point where we have to show an immune-QR code on our phone to gain access to any business. Anyway, the one nice thing about our state putting the kibosh on reopening for at least 6 more weeks is that we get to vicariously see how this all plays out in Georgia and Florida.

    #569 3 years ago

    I am going to be using multiple H13 HEPA filter air purifiers. 99.95% of 0.1 micron particles collected. Not perfect. Nothing is.

    Also going to ozone and UVC light treat the place at night. Also not perfect.

    Hand sanitizers every room.

    There is no infection control measure that is going to be perfect here. Life is risk.

    #572 3 years ago
    Quoted from cjmjmm2006:

    That talk was literally less than 1 minute. I was told there is no way and conventional methods of eviction would commence once I am 10 days late.

    Wow ... you need to find a different place for your business. The landlord can after evicting you sit with an empty hole of a business and collect no rent. That is called being a true ahole. Hope they don't have a mortgage because with that attitude they aren't going to have a way to pay it after they finish evicting all their tenants.

    #579 3 years ago
    Quoted from GGBGROUP:

    Our landlord was proactive and came to us with their proposal of cutting rent by 50%. That seems like a reasonable approach at least for now. Not sure if that works for 6+ months however.

    Honestly this is where the EIDL program is supposed to do its job. I don't think we somehow believe that all arcades perish and that this is never a business model going forward. But lets all be honest, we are looking at minimum 6 months, likely 12 months, and possibly 18-24 months of trying to survive. The EIDL if it was doing its job would provide a bridge loan of 6-12 months worth of income with a rate of 2.75% and a repayment term of 30 years. Now not all will be even willing to take that bet, but I doubt any of us is even going to get a chance given how dysfunctional and overwhelmed SBA has become. We will bail out the airline industry, and I get it as they are required infrastructure even if losing money like a sieve. Arcades ... not so much ... if you don't have cash reserves you are willing to dump into your business yourself to tide you over ... good luck. States go bankrupt ... arcades go bankrupt too.

    #583 3 years ago
    Quoted from GGBGROUP:

    The problem is indeed a mess and is focused on the three essential factors: time, emotion and money.
    Time, as stated above... can we hold out for 18 months? A couple of months... sure, 6 maybe... but we don't know how long this will last, additional waves, failed vaccines, etc. We're no longer at the point in human evolution where we can wait FOR ANYTHING...
    2nd...the emotional factor, specifically.. FEAR. If the thought of playing a game at an arcade or throwing a ball down a wooden floor will create the emotion of FEAR in a percentage of people, well, that's tough to overcome.
    And lastly, financial resources are always limited and won't go into ventures that can not be supported. The lack of business investment will lead to a decrease in taxes paid AT EVERY LEVEL, which will lead to higher taxes and inflation.
    The ONLY way out has been clear to me from the beginning... we need science to come through and figure out a therapy asap that will cut into two of the three factors: Fear and Time. A FDA approved therapeutic regimen that is adopted within the next 8 weeks and is proven to cut the incidence of death and hospitalizations down 90%. We've got some really smart men and women working like crazy along with amazing technology to prove out their ideas and study participants eager to help. I'm betting on the big brains here. I was hoping the president would have pulled together the best virologists, scientists, etc. weeks ago and put them in a lab somewhere ala Manhattan project and told them that Failure is NOT an option.

    So I hope nobody will ever accuse me of not doing everything I could for this industry. Vaccine is gonna be tough, not because it can't be designed, but there is just a lead time to test for safety and efficacy, confirm the best (of the dozen or so candidates) and then make 5B doses of it. In the meantime there are possibly hundreds of planned or being actively enrolled clinical trials to repurpose existing meds against this virus for prophylaxis against infection. More than plaquenil, which has been a letdown in many ways, primarily due to the potential for real toxic side effects. I am going to be running one of those trials. 4000 planned subjects nationwide. NOT Plaquenil. NOT putting lights in the body. NOT drinking disinfectant. I can't say any more than that right now until we get all the approvals done, and I for sure can't tell you its going to work. But I can for sure say it will be safer than plaquenil and is worth trying.

    #628 3 years ago

    Yes let’s please keep this on topic about how arcade businesses stay in business. I don’t want this to turn into another coronavirus thread. There are other places in off topic forums to discuss this. I would prefer Pinside not to have to turn this topic into another moderated topic. Thanks

    #630 3 years ago
    Quoted from Oaken:

    More on topic, hopefully the next round of loans gets better funneled to the small, local, folks.
    https://www.cnbc.com/2020/04/26/small-business-loans-public-companies-took-855-million.html

    I believe quite a few of them are going to be asked to give it back or guilted in to doing so. The basic problem is that even putting this egregious money grab aside, most people would not view a business with 500 employees as small. You think small business, and you think less than 10 people. We actually need a Really Small Business Administration to attend to their needs or at a minimum a carve out since those are the ones most at risk of taking a nose time

    #639 3 years ago
    Quoted from Yelobird:

    Interesting thread. Seeing the old self service model evolve and change comes from ideas many of you are sharing. Cool to see! Never had a route or challenge like this so a few ideas that may make no sense.
    1. Most will understand you will now incur Many new business costs with likely reduced games would it be unheard of to increase gameplay costs to $2 per play? Won’t offset much loss but I would suspect many clients would understand.
    2. The handling of money I suspect may be a concern step for some. No idea how to implement but what about a currency free location. I’m guessing on the honor system with games set on free play? They hand you a 20 or CC and play the allotted games.
    3. Crazy direction... some type of low tack frisket to go over the lock bar and side buttons. Something that can be continuously wiped without destroying your expensive investment. Tear it off each night and reapply.
    4. Have some type of rudimentary sanitizer tub with bleach and water to sterilize buckets of coins. Promote that all coins were safely sterilized for the patron safety. And yours.

    1. Yes I am raising prices by $2-3 per admission. Could be a disaster. Though we were mostly a bargain before at $8 kids, $12 adults stay as long as you want. Could have understanding customers and since we are going to have to limit to 50 instead of our prior maxing out at 100 people in there, the real question is whether there is enough take at $10 and $15 ? Don't know. New territory.
    2. Exactly the conversation we were having yesterday. We are thinking of going to all credit cards, no cash so I can protect my employees. Seems the only other choice is to throw cash in a vat of disinfectant. Its funny because I don't think that the grocery stores or Costco has made any accomodation here. Perhaps its because we all pay credit these days anyway. Pre-pandemic I was probably less than 20% of transactions via cash.
    3. As I mentioned earlier we are coating buttons in a coating they use on elevator buttons. Contains quaternary ammonium - same stuff on sanitary wipes - but is permanently bonded there for 3 months. Tested safe and made in the US. Now does it actually work ? Hmm. They coated the entire Singapore Airport with the stuff, but that is validation by association.
    4. I'll add one more - how does one handle drinks for a beercade - not really our problem but we hoped to go there. I suspect this only works if there is a beer place and a cade next to it and never the two shall mix. I can't see adding beer to my place (or allowing food again) until I have that type of solution in place.

    One can look at it with despair, or as an opportunity to get creative. Since I don't live or die by my place I am going to take it as a challenge to be intelligent about how we do business. As Lloyd has noted, most arcades have gone boom and bust before. This is just another bump that we will all have to band together to figure out the new model how to survive

    #640 3 years ago

    I know it’s a pain in the ass because I’ve had to do it, but is moving locations to the low rent district possible. We had to do that because they knocked our building down and built an office building. I thought we were done even a year ago. Moved out to the more industrial part of town for lower rent. The place actually has done 8 fold increase in business over the last year. I suspect if you can hold on for a bit, enough places will open up or be willing to have anyone in there paying rent that your landlord will soon enough realize the error of their ways

    #647 3 years ago

    https://m.facebook.com/story.php?story_fbid=1990687384392223&id=100003529428458?sfnsn=mo

    Not mine, Robert Brooks. The new social distancing arcade ?

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    #650 3 years ago

    Posted this on my page this morning:

    Sorry but I have to vent for a moment. If you use Bank of America for your business banking, my strong recommendation is don’t. I will be moving my bank accounts within the next several weeks. Their response to the payroll protection program has been disastrous. You cannot get a human being on the phone, my home branch states they are unable to assist in any manner, you can’t even have a chat or an email to any address to get any form of information on the status of your application, what documents happen to be missing, or even which business it refers to if you have two businesses going into the same email address. This bank is a disgrace. They exist to serve their own needs, not the needs of their customers. I still do not know whether I have secured any payroll protection for our employees at this time, and I filed literally the first hour that it was open for applications. I have nevertheless been paying them every week regardless of this. I realize that Bank of America did not create this mess of their own making, but they did absolutely nothing to put a friendly face on the front of this process and actually help people out other than shrouded behind an impenetrable curtain. Take your business banking local is all I can say, at least then when a crisis occurs I might be able to get a hold of a human being rather than a webpage with useless information. #bofasucks

    #652 3 years ago
    Quoted from MtnFrost:

    I don't think there is any way to make an arcade a safe socially distant place. I love pinball, but I wouldn't let my children out to any area where they can pick up the virus - it's why our schools are closed. I think it's intellectually dishonest to think otherwise. As long as restaurants can't seat people, arcades need to stay shut. Until plans are in place to test, and cases show a good steady decline. I know that's hard. I want more pinball arcades, not less.
    Maybe you have people make reservations, between which everything is wiped down? 20-30 min time slots where they are the only ones in the arcade. I don't know.
    I think of it as America in WW2, where everyone had to sacrifice some for the good of the country. We're all in this together, none of this "but my freedoms" crap. All freedoms are in moderation to circumstances, which is why you don't have a free speech right to shout fire in a crowded theatre. I hope we get a handle on this by late summer, but seeing how the current admin is a bumbling force of lies, it's going to be difficult for all the states to be on the same page, making the task take longer than it should under a competent administration.

    Appreciate your opinion and I'm sure many will feel the same. I'm not sure I would call it intellectually dishonest though. Short of staying in your house, any activity that involves collections of people confers risk. Going to take your kids to the pediatrician ... risk. Grocery store ... risk. Playground ... risk. Little league or basketball teams ... risk. Vacation at any venue ... risk. And I, nor anyone else can even quantify that risk for you. If you are amongst 10 people is there a 1:10000, 1:1000, 1:10 chance of infection ? Without testing and more data you could never know. That's what leaves us all paranoid. I am not trying to downplay any of this, we all will make decisions on behalf of ourselves and our kids and our job is to do the best we can for them. I think its perfectly fine for each family to define what risk they are comfortable with. I also for my own business have to define what risk I am willing to accept to my customers and employees. Any responsible business owner has to do that, and on top of that be a microcosm for the debate of economy versus safety. I have let people who follow my arcade page know all the steps that we are taking - and its more than most - but I made clear that there is no such thing as 100% sterile risk free. As we have more knowledge we will make better informed decisions. If its decided that my arcade is a public health hazard far greater than everything else out there, we will close. For now, we go with what information we have.

    #654 3 years ago
    Quoted from MtnFrost:

    Hi Pooky -
    Maybe my words aren't the right ones. But i want the country to be smart, come back to a new normal as quickly as we can. I'm surprised you can be open, our state has everyone except essential services closed. The information we have, right now, is that COVID-19 is highly contagious, lingers in the air and on surfaces, doesn't show symptoms for a week after infection, and remains in the nasal passages for 21 days after getting sick. As I posted elsewhere, I know one friend who lost his mother to COVID-19, and another friend in fantastic shape laid low. It's great that you have let your customers know that you have taken steps. But encouraging people to congregate in the middle of a pandemic just doesn't seem like a good idea. In hard times, I've had to sell off most of my pinball collection. I would think arcades that are closed could do the same to float a couple months. But if your state isn't one of the responsible ones, maybe it wouldn't matter - there are bound to be more outbreaks in the area anyway.

    Oh, we can't open for likely another 6 weeks in Virginia. Just getting ready to do so and that is a load in of itself. I don't think anyone has this all figured out, but the rule of thumb most are using is that 14 day consecutive decrease in cases is enough to allow people outdoors again. Our governor is a physician so is being a bit more on the cautious side than say Georgia. But there is a guarantee that cases eventually spike again and then we get to all go back indoors again. Its gonna be that way for a while. We will follow state rules for how many can be in one place at one time and try to keep customers 6 ft apart in addition to disinfecting every surface we can (see earlier in thread for our approach). I don't have all the answers here, and really will just keep following best practices. I can tell you the moment cases spike in my area we close again (and before others are forced into that decision) as we did ahead of everyone else before. It will be an interesting 18-24 months here.

    #661 3 years ago
    Quoted from Joe_Blasi:

    different states with rules like max people being differnt is one thing but banning out of state people or people based on where they live is differnt.
    But does the IFPA really want to deal with papa like ticket buy rushes at small 8-50 people max events?.
    As for rules they may need to balance points for at least the for the old vs new rules? as some things like stern pro may have to have an dead year if say some events are max 25-50 people even more so if techs / staff (non playing) count as part of the pop cap.
    State finales may need to be way more open.

    Honestly, what concerns me more here is less IFPA tournaments (though I know that is important to some people and get it). I worry more about our pinball leagues. I mean I'm not exactly a youngster, but I'm definitely a bit younger than many league members. How do we handle it so they feel safe coming out. In the past we would allow league players to come in during the normal public hours and make up skipped sessions. I am thinking of making this a more permanent feature, but without the public. That is set aside times that we can let say 5 people in there from the normal 40 so that can still be part of the league. We will call it the social distancing league.

    #666 3 years ago

    My response to this is that yes you make money available, and do not specifically exclude companies, then their applying for it is the fault of bad rules, not bad behavior. I don’t blame shake shack or anyone else for applying for free money. They have expenses too. I do blame our legislators for implementing a bad and poorly designed program that was underfunded. If they had put in enough money, no feeding frenzy would have been needed here. When most of us think about small business, we think about the flower shop at the corner, the restaurant downtown, the arcade in the suburbs. Those are really the backbone of what makes our cities great. The messed up aspect of this is that small business is defined as less than 500 employees. I’m sorry, if you have 500 employees in your business, no lay person would call that small. I propose that we have a new department called the “really small business administration” RSBA limited to less than 30 employees.

    #688 3 years ago

    Why robots will never replace live human beings:

    So in trying to go thru 3 different PPP providers, I hit the exact same roadblock every single time. They all wanted a 2019 940 payroll form from me. Well, I don't have one because employees were all being paid as 1099 contractors since it was just this low level part time gig. Decided in January that really should be rectified so went on Square Payroll. Kinda a mess, and computers don't handle messes, they handle yes or no decisions. I'm not mad about any of this, but given I've been paying my employees for the last 7 weeks, yeah would have been good to know that we weren't going to be paid back for any of that. At least I can feel good knowing that I am doing more for my employees than Hobby Lobby is.

    Anyhoo, the other bonkers thing is that someone informed me that if I just claimed my business opened January 1st, I wouldn't need any of that 2019 paperwork, and a loan would get approved immediately just on the last quarter 941 IRS form. So, where the hell is the logic in ANY of this ? If i am trying to scam the government, which would I pick ? Uh, the one that didn't require almost any paperwork to get the loan

    Try to get any of these people on the phone, fugettaboutit. And this isn't a requirement of SBA, its just standard they are mostly following for verifying borrowers. EVEN SQUARE who has gotten my receipts for the last 2 years, so they know exactly how much I make, and who have gotten my payroll for the last 4 months too, said I needed a 2019 940 with no human being to talk to. Nice job.

    So I post this total shenanigans, because sometimes you have to vent. I'm not going to lie because its wrong (and easily verified) (and its the government)... but my employees don't continue to get paid unless I lie to get around a roadblock. Thankfully one of our customers happens to be a bank manager and sees the post. Problem taken care of in 30 minutes. Application submitted.

    Guess where my bank account is moving to ?

    #692 3 years ago

    OK, in my poor attempt at detailing my ongoing effort to reboot my place here is what I have done for disinfection: (SEE Bottom of this post for REALLY important caveats - your mileage may vary - don’t try this at home)

    For disinfecting bough Ozone generators, 8 air purifiers H13 class, coating all buttons with this stuff called SD90 (SDST disinfectant) which last 3 months, bought UV quartz lights (don't buy the LED kind, wrong UV spectrum (not UVC)). Note that for purifiers it is most important in smaller enclosed spaces (like bathrooms) than it is in the open arcade, nevertheless for show I am doing all of the above.

    I want to state upfront I don't say that any of this is the best way or cheapest or even most effective to go. But it is a way.

    SD 90 3 month disinfectant: https://www.globalshieldsolutions.com/SD_ST_32_oz_spray_p/sd-004.htm

    LEVOIT Air Purifier H13 True HEPA Air Purifiers for Home Allergies and Pets Hair 24db Quiet Air Cleaner, Remove 99.97% Dust Smoke Odor Dander Pollen for Bedroom Large Room, Customized Filter, Core 300
    Learn more: https://www.amazon.com/dp/B07VVK39F7/ref=cm_sw_em_r_mt_dp_U_3W2REbD5TN6KE

    Household Multifunction 3 Timer Desktop Lamp Base 6.5 FT Cord E26 E27 Screw Base for UV,CFL,Germicidal Lamp,LED,table lamp
    Learn more: https://www.amazon.com/dp/B07X393DHV/ref=cm_sw_em_r_mt_dp_U_kU2REb3QZSBGK

    TESECU Automatic Soap Dispenser Touchless Foaming Soap Dispenser Bath Kitchen Countertop Soap Dispenser with Infrared Motion Sensor, Waterproof, 500ml Large Capacity
    Learn more: https://www.amazon.com/dp/B083DVCG4B/ref=cm_sw_em_r_mt_dp_U_5U2REbGEG26MN

    Naiver Automatic Soap Dispenser-TOUCHLESS Liquid Infrared Soap Pump, Wall-Mounted for Hospital,Airport,Kitchen,Bathroom,Hotel,600ml Ultra-Large Capacity
    More information: https://www.amazon.com/dp/B017IUN1BO/ref=cm_sw_em_r_mt_dp_U_QV2REbTMRJMTH

    Medify MA-112 | The Only 950 CADR H13 HEPA Air Purifier | Covers up to 5,000 sq ft Every Hour | Dual air Intake with 2 Sets of Filters for Allergies, Smog, Odors, Smoke, Pets Dander, Dust (2-Pack)
    Learn more: https://www.amazon.com/dp/B0819387M7/ref=cm_sw_em_r_mt_dp_U_mW2REbMS5KEPF

    Medify MA-40 2.0 Medical Grade Filtration H13 True HEPA for 840 Sq. Ft. Air Purifier, 99.97% | Modern Design - White (2-Pack)
    Learn more: https://www.amazon.com/dp/B08194ZQ4N/ref=cm_sw_em_r_mt_dp_U_OX2REb3YVGP4D

    Ziss Commercial Ozone Generator 10000mg Ozone Machine, Air Purifier Machine, Home Air Ionizers Deodorizer for Odor Eliminator Removal for Rooms, Hotels, Cars and Pets

    25W 15W E27 UVC Ozone Ultraviolet Germicidal Lamp UV Sterilization Quartz Light
    ebay.com link: 25W 15W E27 UVC Ozone Ultraviolet Germicidal Lamp UV Sterilization Quartz Light
    Learn more: https://www.amazon.com/dp/B083FFG7FX/ref=cm_sw_em_r_mt_dp_U_BY2REbNSFQ4R5

    Hand Sanitizer
    https://www.bulkapothecary.com/product/raw-ingredients/unscented-bases/unscented-hand-sanitizer-gel-base/

    IMPORTANT CAVEATS !!!’

    First, ozone is toxic stuff. If one is even contemplating using this, it can ONLY be used as a post closing disinfection procedure and THEN you want to have air quality measurements the next day.

    Second there is limited data to suggest it is effective against this coronavirus, but broadly speaking its properties are virucidal http://www.triroc.com/sunnen/topics/sars.html

    HOWEVER proceed with lots and lots of caution if trying any of this.

    SAME goes for UVC light. Only leave on after everyone is out the door.

    For the UV lights we will only run for 90 minutes post closing, same for any ozone treatment.

    Nothing I wrote is a recommendation of any or these techniques. For now I want to be clear that the EPA primary recommendation is using wipes to disinfect surfaces and use hand sanitizer. That’s safe all day long. The rest of this stuff if not used carefully can cause more harm than good.

    #693 3 years ago

    For booking since I already use Square (and Square Appointments TOTALLY SUCKS by the way), I am using Bookeo

    www.bookeo.com

    My best search has been for Escape Room Reservation Software because thats really the kinda model I see many of us potentially moving to. Kinda like all those adult injury .... er... kidee trampoline parks.

    Am I in love with it - no I am not. Its interface is all kinda Windows 98. But it does the job and its $40 a month and it funnels bookings into my Square account and into my Square POS. It charges the credit card. I'll use it for now until I am convinced there is something better worth paying for and not something that does a ticketmaster $2 upcharge per ticket.

    What we are doing is like any Escape Room where you have only so many people who can book per hour. I am selling tickets for a 2 hours time frame, for now pricing at $15 for 2 hours adult, $11 2 hours kid. We will allow I think 12 people in per hour, so that would be 24 at one time throughout the day. That I will try to make a selling point - 2500 square feet, 25 people in there - I think social distancing is kinda covered.

    Spread your customers out like that, they a) might come back and b) you might not lose as much money as when 75 people get the same idea to come in at 2pm when we open which I can't have happen anymore. Then again, if you can't offer them all a 2pm start time it might be a terrible idea. Just gonna have to try and see what works. We will all becomes Escape Rooms of sorts.

    #697 3 years ago
    Quoted from NicoVolta:

    Appreciate sharing your shopping list, Pooky. Would not recommend the ozone generator. Potentially harmful and won't be effective against coronavirus.
    Also recommend checking out the Coway AP-1216L: amazon.com link »

    Sorry I should have been more careful here than I was

    First, ozone is toxic stuff. If one is even contemplating using this, it can ONLY be used as a post closing disinfection procedure and THEN you want to have air quality measurements the next day.

    Second there is limited data to suggest it is effective against this coronavirus, but broadly speaking its properties are virucidal http://www.triroc.com/sunnen/topics/sars.html

    HOWEVER proceed with lots and lots of caution if trying any of this.

    SAME goes for UVC light. Only leave on after everyone is out the door.

    For the UV lights we will only run for 90 minutes post closing, same for any ozone treatment.

    Nothing I wrote is a recommendation of any or these techniques. For now I want to be clear that the EPA primary recommendation is using wipes to disinfect surfaces. That’s safe all day long. The rest of this stuff if not used carefully can cause more harm than good.

    #702 3 years ago
    Quoted from EJS:

    That and you'll be re-rubbering your pinball machines a lot more often.

    Alright alright.... no ozone for now.

    #707 3 years ago
    Quoted from NicoVolta:

    My opinion = creating a plastic air booth around each game is worse than none at all... because if you are waiting to play a popular game and the person ahead of you has COVID, you’ll be stepping right into their private little exhale chamber.
    Fresh airflow and filtration you can hear, see, and feel will be a really big deal when it comes to customer confidence and actually having an impact on the virus.

    Agreed. The one big conclusion from the Chinese survey of where Coronavirus lives in the air, was perhaps surprisingly, NOT in the large open space. It was in the small enclosed spaces, like bathrooms where air flow was minimal to non. Hence you can see I have choses to have some big ass air circulators, supplemented by several small ones for the enclosed spaces

    #714 3 years ago

    Again people, lets please keep this on topic. Its a settled point that most operator locations are going to open again at some point, and this thread is about how this is done in the best way possible given all the variables involved. You may not like it, but it is what it is. There is a COVID specific thread for discussions about who is or isn't doing what, who is or isn't being put at risk. It is not that I am unappreciative of the many issues involved with the ethics of reopening a business in this climate, but this is not the thread for that discussion. Thank you.

    #715 3 years ago
    Quoted from pinball_ric:

    There was a report that 9 people were infected at a restaurant in china from a single person and it was spread through the buildings AC. So circulating the air could very well potentially be worse than no circulation at all.

    So, yes enclosed spaces = higher risk. That is why we are running purifiers to recirculate that air rather than just blowing air around. What the chinese study specifically found was that within a hospital environment, where it is high high risk, they found little evidence of the virus just floating around in the air on the open wards, and more with it floating around within small enclosed spaces. It is not definitive, nothing is, but it is the best information to date to act on. For sure the Chinese restaurant is worrisome annecdotal data. The study published in Science however, was much more methodical. The perhaps not unsurprising conclusion was that the best place you can be is outdoors, but that being indoors, even on a ward with COVID patients, is not quite as risky as we may have imagined it to be.

    #720 3 years ago
    Quoted from MtnFrost:

    I've read that some businesses that have tried opening or are open are seeing only 25% of people returning. So that should be a factor in opening - can you run on 25% of what you are used to making? Just a consideration.

    Yes, we can make it on 25%, barely. First, I collect no salary from the arcade, just pay my employees. Second, we have relatively low rent. Third, the arcade was just starting to go into a boom period where it might actually make some money and pay off the small amount of debt it has. So a fall from those heights back to a lower sustaining amount is not as damaging as it could be. We were a small little business with not all that much in the way of expenses beyond a couple of employees and the rent and repair costs. But we've run it pretty wisely, not taken on much debt, never used projections of where we might get to to drive business decisions, so I think we can be ok

    #721 3 years ago

    OK folks, I want to try something out with you all to get your opinions. I have a problem and most of you do too. You would not be making any money if there were 6 feet in between all machines. And I wouldn't have any place to put them if I had to shelve half the machines. Leaving half the machines off or covering with a bedsheet is NOT a good look, makes it seems like an arcade with lots of broken stuff. The problem is though that people generally aren't too good about maintaining social distancing correctly.

    SOOOO, here is the thought. I believe we can make small mesh network devices on the cheap for each machine (as in less than $50 per machine and targeting more $35 - parts and maybe $10 for the effort). Those devices would a) sense when a person is in front of the machine b) communicate to the surrounding devices that a machine is being occupied c) display a red X when the machine isn't available because people on surrounding machines are too close d) when that person on the nearby machine leaves, change the display on the nearby machine to a green check mark e) if someone insists on trying to play a red X device, first warn them, and then sound a defcon 3 alarm, just loud enough for those surrounding them to hear. Step away from the machine sir .... ! Each device would know how far apart it is from other devices, or at the very minimum if it is within the 6 foot social distancing radius. It would also be self powered from a cheap rechargeable LIPO.

    The system would be automatic, adjusting real time. You get to keep all games on, you get to control spacing of people in there by the little social reminders to do so, you don't have to go around with a bullhorn telling people to spread apart, and you don't have to break your back moving out machines.

    Thoughts ?

    #724 3 years ago
    Quoted from Yelobird:

    Just a crazy question as I have not seen your layout or space but would it be possible to simply pull the games forward 2 feet from the wall and turn every other machine around 180 degrees so all machines are 6 feet apart for players position yet the backbox now becomes the spacer?

    We have them back to back right now in banks, so that wouldnt' really work that well unfortunately

    #726 3 years ago
    Quoted from zr11990:

    So I thought of a simple solution. I don’t know if it has been thought of already but here goes. Put one color sticker on half the machines and another color on the other half. Put up posters explaining that the machines with one color will be available for play during whatever times you prefer and the other color the other times you prefer. That way all the games are available for play throughout the day and you have time to win them down. Simple yet effective.
    Please clap.

    As a low tech solution, yes that works quite well.

    #739 3 years ago
    Quoted from VanishingVision:

    Honor system seems like a good idea, and I believe most people will be willing to honor it. I tend to not play something right next to someone else anyway, unless it's a big show where every game is being played.

    Adults for sure. Little kids.... well I’m not sure of any deterrent that will be foolproof, even a parent lecturing to them.

    It seems as if Virginia may be a go as early as next week. 10 people limit though if they let entertainment locales open up.

    1 week later
    #779 3 years ago
    Quoted from drfrightner:

    We have a pinball room at our Escape Rooms. Right now we have 10 games almost all of them are LE very nice collection. Our focus is escape rooms so we simply have no plans to turn on the pinball games right now for multiple reasons.
    To keep our lobby / waiting area with fewer people we're now only allowing 10 minute arrival prior to booking times. Before it was 45, hence they played arcades and pinball. Now with only 10 minutes prior to booking there is no time for pinball games. We also made all of our escape rooms PRIVATE meaning only groups that know each other are playing together. Our plan is simply to keep the pinball and arcades OFF until such a time all this settles down.
    I do highly suggest EVERYONE who does open post WARNING SIGNS! See the examples I posted. Liability is an issue so post a lot of warning signs including on YOUR WEBSITE!
    You might also consider waivers to play.
    I would also suggest you buy a product called 'MICROBAN' and use this on your games, door knobs whatever.
    You could also require all your guests to wash their hands prior to playing or requiring rubber gloves and face masks.
    There is a lot of things you can do, just make sure warning signs are a part of it.
    Lastly, and again for safety and liability you should consider buying a touchless temp you can snag these on amazon. If anyone has a fever above 100.4 refuse entry. [quoted image][quoted image]

    Thank you for posting those. They will serve as inspiration for our own signage

    #781 3 years ago
    Quoted from Oaken:

    Sounds pretty thorough and thought out. Better than I could come up with. One thing though, I know globally everyone loves temperature checks, especially forehead, but they don’t really buy you much other than a feeling of safety (as opposed to actual safety).
    1) forehead temp checks are not accurate
    2) this virus is readily transmittable by people whether they have a temperature or not.
    3) many other things cause elevated temperatures.
    It’s testing something, anything, just so you can say to yourself (or a court) “hey at least I tried”. From a safety standpoint it isn’t much better than measuring people’s shoe size.

    First, you are 100% correct on everything you write here. I fully agree and they are all good points.

    1) Masks - half my patients are wearing them upside down anyway, so minimal effectiveness
    2) Forehead temperature - inaccurate, and if we could screen for every COVID+ patient with this we would not have a pandemic.
    3) Social distancing in an enclosed space - an oxymoron if there ever was one
    4) Disinfect surfaces - mostly done incorrectly, and usually just smears stuff around
    5) Airflow - go visit the middle of the woods if we really want to make sure we don't want to inhale corona
    6) Limited gatherings - a party of 1 person is best.
    7) Gloves - what Nic said
    8) Plexiglass barriers - barriers to what ? - good for salad, probably not so much for COVID
    9) Hand sanitizer - good until I pull down my mask to wipe my nose and then play another pin.

    The bottom line is this: short of us all staying in our houses for 14 days straight with no contact with anyone, this isn't going away. We could have done better, we could have had actual government leadership, but we didn't, and we won't unfortunately.

    Despite all this, go drive by the parking lot of Costco or Walmart or Target or Kroger. Go walk in and see what we allow in an "essential" business. Enuf said. Are they doing pretty much any of this ? Some....maybe..... but its an incomplete effort at best.

    I don't really view any of this as "hey at least I tried". That's glass half empty thinking there. I view it more as "I am doing more than most AND the combination is still way better than zero".

    This isn't binary 1 or 0, its analog. Say I reduce with everything above the likelihood of someone getting COVID from my arcade by 50%. Am I gonna feel bad that someone got it from the arcade - and in any social gathering this is a given it WILL happen - yes I am. Am I just going to cower in a hole and say close the business now, I'll reopen in 3 years when everyone is vaccinated - not practical on any level one looks at. Understand people got sick at my arcade for sure before (flu, cold, bacterial infection, whatnot) it just wasn't as in your face as corona and before this, nobody really thought about the risks of going to a football game.

    When I counsel patients I go thru a long list of risks/benefits. There is a benefit to watching Netflix by oneself for 3 years and staying indoors (probably also a risk to going crazy too), there is a clear risk to venturing back out into the world. There is no step I can take that fully eliminates risk or 100% assures benefit. The best I can do is mitigate risk, try and keep as much benefit as possible, and let people decide how to stratify their tolerance for risk. That's all any of us can do.

    We are taking all 9 of those measures above, with best practices that are achievable with each. But I'll admit since I can't truly quantify risk except in the abstract, I can't even tell you how much I've mitigated risk with those measures, and since benefit (maybe mental health) is entirely personal, I can't tell you if its enough. I only go forward because thats the only direction one can move in life. The only way to make sure one never gets this is to go life on a desert island for 5 years (or a padded cell). I don't think any of us plan on doing that.

    #804 3 years ago
    Quoted from chuckwurt:

    Kidforce collectibles in OH is. Looks like they require masks, and every other game is available each day with the games available changing each day. The other half are turned off. Not sure what else they have done, but I’m sure attendance is limited too.

    For anyone doing the "half the games off" scenario, I highly recommend these:

    Smart Plug, KMC WIFI MiNi Outle Works with Alexa, Google Home & IFTTT, Smart Life, No Hub Required, Remote Control Your Home Appliances from Anywhere, ETL Certified,Only Supports 2.4GHz Network(4 Pack

    https://www.amazon.com/dp/B07QPZ5WMW/ref=cm_sw_em_r_mt_dp_U_7xEWEb15JC2Y2

    $5 each, so simple my 10 yo set them all up for me today, one on each game to easily control what is up and what is not.

    Also, there is another thread on my building the poor man's version of an automatic social distancer in the Operating/Route subforum. I'll have a working version in the next week and detail everything so anyone can build for themselves and I'll provide the software for free. I am using this to allow me to keep all games on all the time, but enforce one game between players.

    #809 3 years ago
    Quoted from AFM95:

    Although I'm only one man's opinion - I think it's great you guys are brainstorming ideas to combat Covid-19 in your establishments and build trust for your potential patrons. However, I don't think it's going to move the needle much, at least initially. It's really going to come down personal preference. Some are going to be comfortable coming into your arcade, others won't, no matter what you do.
    Before you invest tons of money into a solution, just remember it's going to take time for the general public to adjust. You could implement every safety precaution imaginable, but it only takes one inconsiderate jerk to get you sick.
    I wish the best of luck to all arcade owners, operators, and small businesses out there. I really feel for you guys.

    You are totally and completely correct here. The belief that any business owner can control the narrative here is totally off base. If my arcade has taught me anything over the last two years, it is that I have very little control over who comes and why they come. Given that, I could easily throw the doors open, no changes, and come what may. I take all these measures (and dear god it’s cost me money) because as a physician it’s the right thing to do. I want to help set the example that others can hopefully follow and improve upon. At the same time I retain the humility to know it can never be enough, and no matter what I do there is a very real possibility that we won’t even hit 25% of our pre pandemic income. In fact I expect to lose somewhere between $30-50K this year even running on bare bones minimum. I have two choices, close or do my best within reason. I have chosen the latter

    #810 3 years ago
    Quoted from CaptainNeo:

    yup, just put out a sign and it's all fixed. Just like on the preparation H tube, is says. "Don't take orally." Problem solved. No longer responsible.

    While I am no huge fan of Disney, I actually respect this. Agree that read one way you could say they absolve themselves of any responsibility (and we know they will do that wherever possible). Read another way, it’s basically saying “If you expect by crossing our entrance that we can protect you completely from catching this ... we can’t”. I plan to put something like this up, mainly to inform people of risk. Legal disclaimer/ informed consent .... it’s kinda both.

    #812 3 years ago

    https://www.businessinsider.com/coronavirus-risk-higher-tight-indoor-spaces-with-little-air-flow-2020-5

    https://www.afp.com/en/news/15/hamster-tests-show-masks-reduce-coronavirus-spread-scientists-doc-1rr49p1

    None of this is perfect but it backs up the contention that wearing masks and having decent ventilation can help mitigate airborne virus.

    And yes hampsters oddly were found to be easily infected with SARS a decade ago.

    When I wear a mask I tell patients that I do so more to protect them, than myself. Seeing many patients I am at much higher risk of eventually getting this. I am in a confined 10 ft room in close contact. We bleach between each patient but airflow is still minimal.

    Also on a relative risk basis sitting in your office at work all day long with your colleagues, all without masks, is probably the riskiest of any activity you can do right now. Well, getting on a subway is worse, but there your exposure is probably 15 min not 8 hours

    If you can’t circulate air from the outside, air purifiers are probably the next best thing. Minimum HEPA 13.

    #817 3 years ago
    Quoted from WolfManCat:

    Enforcing face mask and social distancing at a barcade sounds about as appealing as going to the dentist. Thats just me.

    Definitely not just you. Barcades (or bars for that matter) are going to have some interesting times figuring what the new normal is. Will probably vary state to state but way I imagine most will compromise is mask on while playing games, beer only in one area and ok for mask off there. Mask back on and hand sanitize back on for playing games. Do the same thing at my hospital. Clinic mask on, lunch room mask off, tables 6 feet apart, sanitize back in. I suspect your customers will be fine with it, at least I hope they will be. We will all figure it out one way or another, mask or no mask as the case may be

    2 weeks later
    #851 3 years ago

    Whelp gyms can reopen Friday so my son is excited to go to the Y, but we can’t open yet. It is nice to know in Maslow’s hierarchy of need arcades rank at the absolute bottom, right next to movie theaters. Good to know how essential the government feels you really are. I’m hoping June 12 and just put our reservation system live in anticipation of that. 10 people in a 100 game arcade every 2 hours is gonna be a bit depressing, but as long as we fill half the slots we break even. Ugh never have my ambitions ever been so low.

    #854 3 years ago

    I want to also add that we are using bookeo to perform our reservations. It’s upside is that it’s ridiculously easy to use. It also integrates well with Wordpress sites. And that’s kinda a big deal because the actual look gives off a Windows 98 vibe, so we will reskin it on our site. Anyway, we are officially moving to reservations only, 2 hour blocks open at the arcade, for now 10 people per 2 hours, with 30 min in between blocks to wipe down machines. Bookeo lets you set separate prices for kids/adults, and integrates with Square and Facebook’s “Book now” button. And it’s cheap. I don’t own stock or know the owners, just wanted to pass on potentially helpful info.

    #865 3 years ago
    Quoted from Matesamo:

    You should ask some of the arcade lobbyists to talk with the fitness lobbyists to see how they got fitness centers included... oh wait there is not an arcade lobby group. That is that.
    "We just really lucked out and were able to get our message into a couple of the right people's hands," said Meredith Poppler, a top official at the International Health, Racquet and Sportsclub Association, the industry's main trade group.
    Poppler told CNN that in recent weeks IHRSA, which receives funding from many of the brand-name gym companies, began a full-court press to deal with the economic fallout hitting gyms and fitness clubs. That included hiring more lobbyists and aggressively pressing its message about the importance of physical fitness during a pandemic to lawmakers in Washington as well as officials in the Trump administration.
    The messaging worked even better than they'd hoped.
    "We were as surprised as anyone when we saw President Trump announce the three phases and that gyms were in the first phase," said Poppler."
    https://www.cnn.com/2020/04/23/politics/gyms-reopening-lobbying-coronavirus-trump-phase-one/index.html

    So I was discussing this with someone and the basic argument goes that food needs come first, but that exercise has been shown to improve the mental health issues with this pandemic. Ok, this goes in the category of true/true and unrelated/irrelevant. The social distancing is set up to decrease likelihood of transmission. The gyms for sure are likely to to have greater risk of transmission by airborne than pretty much any other business, given everything we know about air movement, heavy breathing, and enclosed spaces. I’m all for not having entertainment venues open until gyms and other indoor activities open. But to exclude entertainment venues over early opening of gyms is just stupidity run amok. The greased wheels of government/ lobbyists just continue to amaze me.

    #866 3 years ago

    Oh and here is the other kicker. Restaurants are allowed 50% capacity. One local beer hall claims that will let them bring in 125 people at a time. Same square footage as my arcade. I am letting in 10, them 125. Personal and social responsibility doesn’t apparently mean anything in this day and age

    #870 3 years ago
    Quoted from desertT1:

    Did you set the 10 person number or do you fall into a category that is still “no more than groups of 10”? Is your stuff mixed, or is it pins in one area and arcades in another that you could do a lon group of 10 and an arcade group of 10 and prevent mixing?

    The answer is we don’t really know for sure. We just set 10 as an absolute lower limit until we get further guidance from the state on what they will allow. I’m guessing 25% in which case we will bump it to 25 people. But I can be sure that our local brew house is very liberally interpreting what constitutes max capacity.

    1 week later
    #880 3 years ago
    Quoted from JRBBRJ:

    Looks like Colorado pinball pub and Pinball Jones are starting to do hourly time slot rentals at locations this weekend. I hope this works and leads to more locations opening up. As soon as I can I plan to hit one of these up.

    I honestly think this is the only way it can work. We would previously have up to 100 people in at a time which is not going to be allowed. I am treating this more like an escape room setup. I also think that it may allow small groups to book out a slot and hope they feel comfortable being together. But yeah it’s gonna be an adventure for sure

    #881 3 years ago
    Quoted from desertT1:

    The last 3 weeks, since my main location has opened, things have been down 75% pre-COVID. A lot of that comes from weekly tournaments which I am not running right now.
    Overall it’s not the end of the world because this is not how I feed my family. However, I still have expenses that are due regularly and those are barely covered at this pace. I’ve been paying the minimum on my monthly debt payment instead of attacking that very aggressively. People are coming to play, but not anywhere close to normal.

    In exactly the same boat. Rent, utilities, repairs, insurance are all fixed costs. Salary is variable only to the extent that I limit hours.

    Took out a SBA loan to service the higher interest debt and tide us over. Thank god this doesn’t pay my salary and put food on my family’s table. We would be destitute otherwise. I expect this place to run at least $30-50K in the red the next 12 months and that’s if we are lucky.

    The irony here is that we were poised this year to pay off all debt and turn a profit finally before this all hit. Pretty much the same story everywhere. All I can say is thank god I only have $25K debt riding on this place right now. Any business that loaded up on debt is at the mercy of their creditors.

    #885 3 years ago

    Whelp another week, another delay to phase 3. This presents an interesting schism for me. I wearing my physician hat advocated to shut places down while we had little information about what was to hit, and there is little question reopening without massive testing programs has bumped the numbers. But as my business is further prevented from earning any income and there is no compensation for the now likely 4 months I am out of business while others are allowed to operate, yeah I am getting a bit ticked off. If there was some strong scientific rationale for any of these decisions I would perhaps be more supportive. But this basic idea that arcades are less worthy of reopening than a restaurant or a gym or a retail store is not rooted in any scientific notion. One can say having an arcade is not essential, but I’m not clear that going to a indoor restaurant or buying a new piece of furniture is any more essential to life. Visiting my Harbor Freight as I did to a packed store many without masks, there is little consistency here in how we are rolling out any of these phased reopening. It’s literally stick your finger up and see which way the wind is blowing. My arcade because of the multitude of countermeasures we have taken will be more safe than most indoor venues of any sort.

    #897 3 years ago

    Next Wednesday. Finally ! How long we will stay open for before cases spike and we have to close again is an open question.

    #904 3 years ago

    There is a strong suspicion that we will be last to open and first to close in Virginia. I give us 2 months before the numbers get too high and we go back into hiding. We will do our part requiring masks for entry, but we obviously can’t control the rest of the world around us. I suspect arcades in Florida, Texas, Arizona wont remain open for long unfortunately.

    #913 3 years ago

    https://www.cnn.com/2020/06/27/us/michigan-coronavirus-bar-harpers/index.html

    85 cases linked to one establishment ! This should be scary for any bar or barcade owner. It also doesn’t sound as if this was some renegade bar. I mean they can now bring in all the air purifiers they want but that bars name is mud from now on. That is truly my fear, some breakout traced back to the arcade. If that happens might as well shutter for good.

    I do think well meaning establishments are really NOT receiving good guidance on how to maintain social gatherings but limit infections. Sorry, a disinfecting wipe before the start of the shift and a bottle of hand sanitizer at the door ain’t gonna do it.

    I do wish there could be more recognition that 1) clear dead air and 2) masks up - hand out special masks with beer straws in them if you need to - 3) hand sanitizer on entry (just in case), are all key to preventing infections, mostly the first two. It’s not foolproof but it is at least mitigating the risk.

    The lack of guidance here to business owners about best practices is just appalling. Another example of the free for all our country’s effort has become. You can 6 foot social distance all you want. No masks and dead air space will happily grind you 6 foot efforts into mincemeat and if bad enough get your business on the news - and here the old adage that “there is no such thing as bad publicity”?definitely ain’t true.

    #939 3 years ago

    Well I am sad to report that weekend #1 of being open has been an abject disaster. Down 95% despite two news stories, advertising on Facebook. Taken proactive measures I’ve just reduced our prices back to levels we haven’t had since we first opened a couple of years ago and will see if that spurs anything. Even if we filled every spot at that price we would break even at best. Short of that if I keep bleeding cash 3 months from now with no end in site we will cash out now rather than dig in and endure even more debt for the foreseeable future. This was a hobby and when a hobby turns into a stress factory I’m out. I have more productive ways to make money in life in an enjoyable than stress inducing manner. I did this for the community (haven’t ever made a dime and that was never the point), but the community has sent the message back that they don’t need us anymore. That fine and I understand. But all the same driving to Walmart and Lowe’s and seeing the mass of humanity, much of it without facemasks or distancing of any sort, one has to wonder at what rationale is being applied here

    #948 3 years ago
    Quoted from crazypinballguy:

    Yes, and top of this, remember it's July 4th weekend. A lot of venues are normally closed due to the holiday, so I would definitely want to gauge traffic on another weekend.

    We are going to assess where this all goes on a week by week basis. It was July 4th, alot of people didn't know we were open probably. I am prepared to go another $20K in the hole this year, but if yesterday was any indication, that wasn't gonna be enough, hence the alarm. Don't care if I make money, really I don't, but taking my retirement savings to prop up a non-functional business is not a long term viable strategy. Also going to start putting up alot of project machines not at firesale prices, but good deal prices so we can cut down on storage space

    #951 3 years ago
    Quoted from Ericpinballfan:

    True and True.
    What I meant was the traffic to arcades and indoor fun will take 3-5 years to cone back to what it was. Even a year from now most will be at 50% of foot traffic it was. If you cant survive on that, then stop the bleeding now.
    Two i know out here on west coast are currently shopping storage solutions. Open back up in a year or 2 in new locations.

    We can survive on 25% of pre-pandemic income, which seems entirely feasible, but for now I am questioning even that low bar assumption. Now you might say, with that kind of profit margin, why don't you have oodles of reserves ? Well, there was debt to start the business, and at 25% we don't pay any of it down, but luckily its not overwhelming right now. Second, we used all our first 18 month revenue to increase what we offered to people, since the effort seemed to continue to grow month over month. But yeah, hindsight would have helped a lot here. Even during the pandemic, I remained overly optimistic (which is surprising for me to do) and kept assuming it would be shorter and we would do a better job getting this under control. So I spent additional funding to get some more games operational and put in a bunch of infection control measures. Those expectations were not met. Science did not win out over "freedom" in this instance. When you can still walk into the local Walmart and there is so little corporate oversight that even their own employees are not being required to wear a mask (despite the governor requiring it) then you know we are all just hosed. As I said I have had really low expectations, but have come to realize they weren't low enough .... keep digging.

    #954 3 years ago
    Quoted from NicoVolta:

    We've had a steady trickle come in since opening on the 1st. Only a fraction of normal capacity during high tourism season (maybe 20% at best), but nonetheless encouraging to see the lights and hear the bells again.
    Limiting to 12 attendees per two-hour session inside the museum. Masks required. Two-machine distancing required. Hand sanitizing required at entry and exit. Daily sanitizing of all touchable surfaces (staff equipment and phones too). Plexi ticket screen for front desk. 4800CFM exhaust fan baffle system doing its job with at least 8x indoor airflow turnover per hour. Building is doing temperature checks at the main entrances. No eating or drinking allowed inside.
    I don't blame people for staying at home. Nevertheless we are remaining vigilant and making it as difficult as possible for the virus to get in here or spread to others.
    Just have to hang on and get the worst of this behind us... fight on!
    [quoted image]
    (yes, this sculpture is just down the street)

    Glad you are finally back up. It’s gonna be a long haul for all of us, but we are in it together. Here’s hoping for the best for arcades in the US and I suppose worldwide too

    11
    #955 3 years ago
    Quoted from flynnibus:

    Beach arcades are open here now.
    Basically no changes except pexi screen at counter... a roped area to queue for the prize counter... and sanitizer stations near the entrances and change machines. Lots of signs everywhere...
    Masks are supposed to be worn... but saw mixed.
    Other arcades didn't even have tge sanitation stations as obvious

    https://redcap.vdh.virginia.gov/redcap/surveys/?s=Y4P9H7DTWA

    I doubt it will do a lot of good but I am personally reporting businesses that aren’t following the rules. Link is above if you feel so inclined. They undermine those who are trying to do their best to make their facilities safe. And yes today I reported my local Walmart with multiple employees, including the one helping me with pickup, for not wearing masks and even the US Post Office for god sakes (neither front counter employee wearing a mask). And I will keep reporting every business I go in that isn’t following these mandates. And yes I won’t be returning to those businesses to give them my dollars. I know at the end of the day it likely won’t make a damn bit of difference here, but this is doing my teeny tiny part to try to control this pandemic beyond what I do seeing my patients everyday. When most of your patients (Including my mom) are staying shut in because they are elderly and worried about venturing outside, I just have no tolerance for this flippancy of businesses or citizen about other people’s health that we somehow now equate to personal freedom. My employees have been told in no uncertain terms mask on at all times. Even when I work in my arcade by myself my mask is on, just in case I contaminate the place. Off my soapbox.

    #965 3 years ago
    Quoted from NicoVolta:

    Without smoke checks, you may not be certain airflow is moving evenly.
    Even with tornado-level airflow if you have cross-currents coming from overhead AC systems and unusual nooks and crannies it could create air loops which feel breezy but only end up recirculating the air.
    Smoke checks also help with optimizing fan placement. I didn’t “need” them considering our 4800CFM rating and relatively small interior volume, but nevertheless it helped fine-tune the system. So why not use it?
    Usually it is best for the air to flow through the room like an arrow than an octopus. At least that was true in our case.
    Regardless, very glad you’re putting some muscle into clearing your indoor air. It’s a must.

    Agree with the arrow approach. We have gone unidirectional with all fans, back of arcade with bay door open to bring air in, directed out front door of arcade. Wish we had your windows and smaller volume, but some aspect of cavernous space can be helpful too I hope. If not then the air purifiers in each room will hopefully make up the difference

    #966 3 years ago

    Since this has turned into a confessional, the numbers for the month are a bit more on the positive side than I had feared. $2K from July 2-9th, need to hit $5.5K a month to break even, planned for losing $1.5K a month for the next year. Basically ok for now. Stay tuned, it’s gonna be a wild roller coaster ride.

    1 week later
    #970 3 years ago
    Quoted from Chrizg:

    Modern Pinball in NYC closing at end of month =/

    Really really sad. That was a great place, and I aspired to be even 1/10th what they were. Unfortunately likely the first of many.

    16
    #975 3 years ago
    Quoted from chuckwurt:

    Arcade Legacy Bar edition in Cincinnati is opening back up next week. They are only allowing 30 people at a time and selling tickets for Windows of time each day. Between Windows they are sanitizing all the games.
    Masks required at all times plus social distancing, unless sitting at a table with your food or drink. Then you can take your mask off to drink or eat.

    I say good luck to them. It’s gonna be a hard fight and I’m rooting they can find a way.

    Now for our weekly I sympathize with everyone update. Sorry in advance for the length but lots has happened.

    As for us, again in complete transparency as a window into all of this, our average attendance is about 5 per session, which means I probably have to limit the hours even more to lower labor costs not being covered by attendance. To date just $3600 for the month, ugh not good. Private bookings are holding us up for now. $200 for 2 hours up to 25 in there at one time.

    The next step here is to liquidate the games in storage so as to also liquidate the storage cost per month. That was kinda being planned anyway as it’s just throwing money away to let games sit there. Goal is to get basic rent and utilities down in the $2250 a month range and pay down some of the outstanding debt.l (not much thankfully)

    Looks desperate, but really not quite that. If I can keep total operating expenditure below $35K for the year (and one easy way is to just temporarily close and pay rent on the place as if it’s storage), we will survive even if in hibernation.

    After having driven thru Ohio last week, an arcade in Cincinnati has more chance of succeeding than Virginia. Bigger town, very sparse mask wearing there from my limited sampling, which means people perceive less risk. I’m not sure that in the aggregate is a good thing for all of us given it means more covid spread, but to solve an acute cash crunch it might suffice for them.

    It does not help that our mitigation measures were undertaken in a scorching heat wave. If you are going to make your space equivalent to being outdoors by rapidly bringing air in and then out, expect the temp to reflect that. Set up an outside misting tent to help (and it did)

    Oh also doesn’t help that an employee I paid thru the entire pandemic while we were closed, up and quit 20 min before their shift. Agitation with other employees (the source of the issue) is unfortunately common when things aren’t going well

    This probably sounds just depressing. I suppose it is. But this business has been here in this position before less than 18 months ago so I am perhaps a bit more prepared to weather this, and more used to expect struggle than brief success. Part of not throwing in the towel is learning how to deal with adversity. That’s true even if the only lesson here may be to recognize I should have thrown in the towel earlier.

    Onward we march. Got a bunch of games that decided to dump on us probably because of heat and not being played for several months. Also have no repair crew to handle most of it since they have sequestered at home (and I can’t blame them for that)

    One thing you WILL NOT see me do is put up a damn GoFundMe (unlike that other thread). As long as I have games to sell, no call for any charity here.

    #981 3 years ago
    Quoted from Yelobird:

    Your strength and drive to stay alive is amazing and I sincerely wish you the success you deserve. ALL of the business owners reinventing their business model to survive this uncertain times are a testament to strength and the American dream. I so hope to visit your place some day in the near future. Keep strong.

    Thanks for the support. Though I would say its LTG who should get all the props here. Compared to him I dabble at best. And perhaps more importantly, paying my rent and putting food on my table doesn't depend on any of this. But that said, perseverance has been a defining characteristic in any endeavor I undertake, even to the point of futility. Unfortunately I get stupid sometimes and continue to let future effort be determined according to prior sunk cost. But yeah, I appreciate the challenge and opportunity of trying to pull out of a nosedive and almost certain crash. As Monty Python is so often quoted "I'm not dead yet".

    #982 3 years ago

    Another one down unfortunately. Pinball arcade museum Petersburg FL http://pinballarcademuseum.org/

    Notice===>>> This comes with a heavy heart for a dream that will come again another day. This will be our last weekend open. Covid 19 has done us in too. There has been no income/ no profit since end of February. We tried our best, but our type of business with basically no social distancing and everything is so touchy feely, we just can't survive when so many scared to come in. Also being a non-profit we did not qualify for any assistance. Looks like the worst is yet to come in Florida so we will cut our losses now and wait for next year when hopefully this is all gone and open a bigger and better place again. Thanks to our GM Karen Ann, our Volunteers, our Techs, our Supporters, Fans, Customers and Players. This Museum was to bring in money to help Odessa Wildlife Rescue and Sanctuary. This is going to hurt. If you still want to Support our Mission you can always help and donate to PayPal.me/OWRS to help us feed and care for our 350+ Animals residing at OWRS. God Bless everyone, stay safe and healthy and see you on the otherside of all this next year. Machines will be stored and preserved for another day

    https://www.facebook.com/2088625798110613/posts/2386277188345471/?d=n

    #985 3 years ago
    Quoted from LTG:

    Bad news. I'm sorry to hear.
    LTG : (

    If very afraid this is gonna turn into the “what business just closed” thread

    #992 3 years ago
    Quoted from Coz:

    Sad times. A few friends with locations say they are only earning 25% of what they were earning pre covid. There will be a lot more locations closing if they can’t make enough money to pay bills.

    Well our 30 day number is $5200 which is exactly minimal breakeven for us (but also 25% pre-pandemic). And I don’t pay myself or our techs anything at all (it’s the “fun” of it all I guess that fuels us). I am going to liquidate our extra storage to get us down to $4300 break even per month just to give some breathing room. $1100 receipts this week so as long as that holds we can be ok. Of course Fall usually sucks for us, so I still consider this precarious beyond belief. Thanks to several pinsiders who came from afar and rented out the place to help out. This is a great supportive community.

    #994 3 years ago
    Quoted from LTG:

    I don't know how it is for you.
    For me. 47+ years of experience is meaningless after being closed for 3 months. Basically starting over. Which will take years. What works. What doesn't. What to expect. What not to expect. All the basics out the window.
    I never dreamed that I'd be relearning a business.
    LTG : )

    Oh we are throwing everything against a wall at this point. Just got back alcohol thru our brewery partner, but only outside, not in arcade. Might help, might not. Just put up a mist tent outside. The thing is that I haven’t been doing this long enough to have ever assumed I knew how to do any of it. It’s been one long continuous “fake it til ya make it” fest.

    1 week later
    #1008 3 years ago

    I couldn’t agree more here. The problem is just completely inconsistent rules, serving as almost a throw spaghetti at a wall and see what sticks approach. So if you really want to take aim here, how about require good ventilation measures rather than just ban video games. And further how about help your businesses out by giving them decent guidance on infection control measures. Bringing out the spray sanitizer bottle and wiping down machines, which is about the extent of most people’s knowledge, is not gonna solve it. And the idea that somehow it’s the video games and not the bar, no masks, and poor ventilation that are identified as the true problem is just mind boggling

    #1009 3 years ago
    Quoted from Isochronic_Frost:

    This is what I’m so confused about.
    Now Here Pinball is open and he’s just a couple hours west of us STILL IN NY so why did they punish the arcade up Lake George? It makes no damn sense.
    No offense or ill will towards NHP, more power to them and I hope they can keep beating this! I’m just upset at the extremely vague guidelines that have left entertainment venues in the dark.

    The mall is open and my doors are still closed, yet the guy who operators kiddie rides immediately outside my gates in the hallways of the mall has his Key Masters and crane games lined up, mocking me.
    If this is the game we’re gonna play, then why can’t I simply move my games outside my gates and line them up on the wall outside my arcade? Apparently that’s okay and the mall provides the cleaning and the sanitizer for those machines.
    I’m still paying rent so maybe tomorrow I’ll put all my pins outside the gates and flip them on and let Cuomo chew on that. Show me what regulation I’m breaking that apparently the guy literally 15 feet outside my gates isn’t?
    There’s been quite a few patrons asking when we’ll reopen the arcade and asking the vintage video game store across the hall as well.
    To add insult to injury; maybe I’ll throw my huge 600lb soda machine outside the gate as well and charge 50¢ less than the ones across from my arcade.

    Better yet how about throw up multiple canopy tents in the parking lot, and park your games there. You can call it a drive thru. These totally haphazard inconsistent rules that have no logical sense to any of them are beyond frustrating. Arcades just getting lumped in Lock stock and barrel with bars seems some throwback to the 1940s and 50s pool hall image of what an arcade is and how badly people must be behaved in them.

    #1010 3 years ago

    Week 4 update. These just always turn into nail biters. Going into Friday we were at a stunning $200 for the week, and it was looking awful since on week 1-3 it was all prebooked with almost no weekend walk in traffic. Even at 3pm today we were only up to $500 had $85 (yeesh) for the day. But we finally got back walk-in traffic (even though we are now running in 2 hour blocks), and hit $1100 by end of day ($200 shy of break even) I mean let’s be honest this is just awful, almost penny-ante, but we lowered our costs so much this is survivable revenue. It’s just so hard to know whether the rise in cases is going to a) cause another shut down (all bars in Virginia Beach given strict new rules) b) people to be scared and avoid us c) finally have an infection traced back to the business which would effectively shut us down. I can throw everything I want at it and it’s still never gonna be 100% guaranteed anything.

    #1012 3 years ago

    Btw in case it is helpful to anyone here is our most recent site post:

    Every one of these fans is placed throughout the arcade. Why? Airflow exchange!

    Why is it thought to be safe to be outside?
    1) constant breeze, which dilutes the virus
    2) UV light, which kills the virus

    Our goal is to make Decades the equivalent of an entirely outdoor arcade! We want you to be even safer than eating at an outdoor restaurant on a sunny/breezy day.

    There are 3 ways COVID-19 is thought to be transmissible: touch, droplet & air. Let's review each, with the fan explanation last (Reminder: a carrier person may have no symptoms, so anyone can be a carrier & not know)

    TOUCH
    A carrier touches a surface & leaves behind the virus. Someone touches that surface then touches their face.
    Decades has applied SD-90, an industrial-strength viruscide to all games, so if the virus lands on treated surface, it will die.
    Decades closes every 2 hours to spray 70% alcohol on all games. If there WAS any virus there, it's killed in less than a minute.
    Hand sanitizer in every room
    Hand sanitizer required when entering the arcade.

    DROPLET
    A carrier coughs or sneezes & droplets with the virus spray onto a person within a few feet.
    Decades requires everyone to wear masks at all times while inside. Masks prevent most droplets from spraying when properly worn over the nose & mouth. Our 3 dedicated Arcade Guardians watch with security cameras & walk-throughs to ensure gamers are wearing masks.
    Decades requires gamers to physically distance at least 6ft from other gamers not in their party.
    Decades limits total attendance in the arcade to no more than 25 at a time. Less people there, less droplets made

    AIRBORNE
    This one's where most consumer guidance has not yet caught up with the science. We're seeing evidence that extremely small particles containing the virus can be exhaled with normal breathing & talking. In stagnant air, such as homes or workplaces with closed windows & doors, the amount of the virus in the air can steadily rise as multiple people simply breathe in the space. These small particles can travel the entire length of a room in a few hours. Closed HVAC systems, if not properly maintained, can possibly aid in spreading these particles that contain the virus.
    Decades uses UVC light in each room (which kills virus particles in the air & on surfaces) every night after operation.
    Again, we require masks, which help catch some of these particles, but does not get them all, so:
    Decades has ensured that we have a complete air exchange every 15 minutes. We do this by keeping our back & front doors open & placing these fans throughout all in one direction so air cycles in & out constantly.
    Decades has HEPA-13, hospital grade air purifiers running in each room to also clean the air, effective for removing viral particles.

    Sorry for being so long-winded (ha!) But we hope this helps both in seeing how we have done our best to provide a place for you to relax and have fun with your friends and family safely, and in helping you plan your precautionary measures at home & your workplace. Nothing can be 100% safe, but we have taken every measure we can to make us safer than any other business you are likely to go to.

    11am & 1pm are private events today, but we have openings for public play at 4pm-6pm & 6:30pm-8:30pm. www.decadesarcade.com/book-now

    Oh wait I got another one: this is our favorite version of a "zoom" call!!

    51ACD221-AE24-4E3C-B34D-BB03920BC229 (resized).jpeg51ACD221-AE24-4E3C-B34D-BB03920BC229 (resized).jpegAFA311B4-8CF7-4F19-B1CE-4F27EF371B37 (resized).jpegAFA311B4-8CF7-4F19-B1CE-4F27EF371B37 (resized).jpeg
    #1013 3 years ago
    Quoted from NicoVolta:

    Appreciate the updates Pook... all we can do is hang tuff and be serious about safety until things improve.
    I went to a local bowling alley this evening to celebrate a friend's birthday. I brought a full P100 respirator instead of my RPM mask, because I suspected there would be poor airflow, a lot of people inside, a lot of those people not wearing masks, and the rest of the people not wearing them properly.
    Which turned out to be exactly how it was.
    Lots of signs: Masks Required. Lots of nag screens on every bowling screen: Masks Required.
    I saw plexi panels around the cash register and bottles of hand sanitizer on various tables.
    Not good enough. Do everything right, or don't do it at all.

    I’d say your job given where you are is 10X harder than mine. I have many patients that come from well outside my deep blue town insulated bubble, and the stories I am confronted with cause me to go into almost regular apoplectic fits. Me: “No, singing with your church choir in front of a full congregation with no one wearing a mask is actually probably NOT a good idea” I know everyone means well, but fighting disinformation seems to occupy a growing percentage of my time

    1 week later
    #1017 3 years ago
    Quoted from NicoVolta:

    New Wired article: Cheap air mitigation tech seems legit! MERV13 + rubber bands + fan = worth a shot.[quoted image]

    Love the idea and will implement it

    11
    #1028 3 years ago

    Your weekly not so good report. This week we broke a record, but not in a good way. $750, which is only about $450 short of breakeven. If any good news, sold a pin which will make up the difference for the next month or two. Wanted to sell that pin anyway so we aren’t in desperation selling game by game off the floor. But we might well get there eventually. Now I gotta work at selling off a bunch of projects so we can jettison some storage costs.

    I have learned a lot in the last month. Making all these sanitation changes at the arcade might make me feel better knowing I am keeping people safer but I honestly feel it has done little to change anyone’s mindset about coming back. As I said our indoor is safer than any indoor business in town including a doctors office, but it’s still not enough. Perceived unsafe and unnecessary is for all intents and purposes reality. Walmart and Lowe’s doesn’t have to convince you to come in, and therefore doesn’t have to do anything other than unlock the door and set out a bottle of Purell.

    I however do need to convince people, but what I am learning is no change I can make is going to turn the tide here. There are much larger forces at work and I am gonna just have to decide how much I am willing to lose before throwing in the towel or hibernating like otherS have done already. Not willing to give up, but our fall usually sucks so I can expect more of this in the near term. I may be more amenable to shuttering in a few weeks.

    #1031 3 years ago
    Quoted from Ericpinballfan:

    Why not keep the storage and close up?
    Wait it out a year. Sign a new lease, even new location if need be. But I'm a betting man landlord would take you back.
    I wish you the best regardless.
    I say keep the machine's.

    It is a thought and a thought had when the lease ran out on our first location a couple of years back. Still mulling over what is best to do. Not trying to rush into anything. But I believe this calculus is what you are going to see a lot of arcade owners doing.

    #1033 3 years ago
    Quoted from rmarket:

    The problem is that you're "competing" with the 7x24 news cycle that seems to be trying to convince everyone that they are going to die from Corona if they go out for anything that resembles entertainment. It is going to take a lot of convincing to get people back out into the entertainment venues again.
    I have learned a lot in the last month. Making all these sanitation changes at the arcade might make me feel better knowing I am keeping people safer but I honestly feel it has done little to change anyone’s mindset about coming back. As I said our indoor is safer than any indoor business in town including a doctors office, but it’s still not enough. Perceived unsafe and unnecessary is for all intents and purposes reality. Walmart and Lowe’s doesn’t have to convince you to come in, and therefore doesn’t have to do anything other than unlock the door and set out a bottle of Purell.
    I however do need to convince people, but what I am learning is no change I can make is going to turn the tide here. There are much larger forces at work and I am gonna just have to decide how much I am willing to lose before throwing in the towel or hibernating like otherS have done already. Not willing to give up, but our fall usually sucks so I can expect more of this in the near term. I may be more amenable to shuttering in a few weeks.

    I think I hoped to serve as a beacon of sorts locally to override misinformation, disinformation, contradiction, and everything else that is this disastrous response to the pandemic. And I think we succeeded a little in that regard, but not enough to move the needle from failing arcade business (an oxymoron in this environment) to “the only safe business to go to in town” which would let us scrape by. Too much background noise to overcome.

    I mean if you have a) an invisible enemy b) an unknown but increasing risk c) a decreasing paycheck d) a news cycle that hammers on more people getting this every day (no value judgment here as they are at least stating fact even if doing so primarily to increase viewership). I mean what would you do ? You would attend to those things you have to attend to and nothing else.

    This business will not improve for any of us until the numbers come down and the news starts to show happy people at an amusement park. They will be our free advertisement. Until then it’s trying to eek out survival using word of mouth that “this guy is doing it right”

    #1038 3 years ago
    Quoted from ronaldvg:

    Have been reading this thread from the beginning and I just wanted to give my 5 cts. Not that it matters much but it is some other opinion than most I have read about.
    Actually I went a lot to Pinball arcades and a lot of amusement parks with the kids, but somehow I just do not want to anymore now that we have to wear masks and keep distance and everything. I admire all the things that guys like pookycade are doing a lot and I hope he will pull through just because of the heart he is putting into all of this, but I want going out to be fun and going to an amusement park, well, amusing.
    Normally I also like to go shopping, but not anymore. The fact that you never know what will happen or who will be offended (I witnessed a fight about being too close just this weekend in a store) is just not making it fun. Therefore we stay at home and my wife agrees with this. I would love to go out and go to the parks just about every day now the kids are on holiday, but not when we need to be on the lookout all the time.
    For me going out on a Pinball night, it is only about 10% for the Pinball machines. I want to have a fun and relaxing night, have something to drink and eat and talk with people. That is not so obvious and relaxed anymore in the current situation. Not affraid to catch the virus by the way, if we get it, we get it. We use our common sense trying to avoid getting infected as long as possible. So whatever you guys are doing to make it safe, for me it will not work as it is not fun anymore. Curious how many people feel the same as we do.

    Believe me I hear you loud and clear and agree. It’s about socializing as much as it is the games and it just ain’t the same right now. My primary job for now is to find a financial way to batten down the hatches, stay open, and wait this out financially until we can all start to live a little more freely. I do plan to stay open if at all possible, not because it’s the smartest financial decision to make here, but more because I consider it a challenge and responsibility to try to do so. When you are forced to run ultra lean it can paradoxically make you stronger and more clearheaded about want versus need. If anything it’s forced me to do the spring cleaning of games we have put off. We literally have tens of thousands in games just sitting in storage, waiting for rehab, doing nothing and that’s ridiculous when you think about it.

    #1039 3 years ago
    Quoted from grantopia:

    Jumping into this thread way late, but as someone who desperately wants to go out to play pinball/get dinner/etc but isn't, maybe the perspective would help? I think one of the big things driving what you are seeing is the inconsistency of enforcement of things combined with social media. You see all these bars packed with people and can't help but assume every other place is doing the same thing. Do I want to risk going out to play pinball, only to get there and have half the people not wearing masks, nothing being wiped down, no distancing enforced, etc? Unfortunately that's become the norm rather than the exception and people who are taking this seriously are just choosing not to bother, so the people that are "doing it right" don't get to see the benefit.
    Even a few posts up, LOTR_breath talks about a tournament with masks (great!) and social distancing (great!) and then has a picture of 4 people elbow to elbow not distanced (not great!). This isn't to trash that person, but more to illustrate that a big part of the problem is even with the best effort and intentions, a lot of people know that masks and distancing at places like restaurants, bars and arcades is (usually) well intentioned, but just slips and isn't enforced by the staff or self-policed by the patrons. If I could trust everyone around me to be as diligent as I try to be I would feel much more comfortable, but I'm not there yet unfortunately because of everything you see on a daily basis. That's not to say I never slip up either and ALWAYS stay 6 feet away from people forever, but saying you're having a safe event and then posting pictures of people shoulder to shoulder is a pretty conscious decision.

    Well if you come to my place we police mask wearing. Three strikes and you are out. First we ask nicely to wear the mask correctly, next we are more insistent about our policy of wearing correctly, third we refund your money - no soup for you and ask kindly if you would please leave since you can’t abide by our policy.

    1 week later
    #1062 3 years ago
    Quoted from frolic:

    Alamo Drafthouse Movie Theaters are letting you have private showings:
    https://gizmodo.com/alamo-will-now-let-you-watch-movies-the-way-youve-alway-1844692525
    That was always my thought. If a place like an arcade is sitting empty anyways, why not turn that into a positive and create an exclusive experience where people won't share it with anyone else?

    So private rental is accounting for 1/3 of our receipts right now. Yes there is a value to having this .

    As to movie theaters don’t get me started. One can review most of their “we are keeping you safe” pages. Not one mention of the word airflow anywhere on these pages. Same goes for every other business out there. I get, you are making us wear masks and encouraging us to stand (or sit) 6 feet apart. The AIR people, what are you doing about the air in there (or any restaurant for that matter). I just sit here scratching my head. Either a) they don’t know (find that hard to believe for a large Corp) b) they aren’t being mandated to do it and their customers ain’t complaining because they know no better c) they don’t think they can afford to do anything (on which I call complete BS - if my arcade earning $1500 a week can afford to put in not one, not two, but three separate air disinfection procedures so can they, no excuse)

    23
    #1063 3 years ago

    Here is your weekly update. Things are looking more up than down. $1700 this week which is approaching our fall averages - our big season is winter and summer. So hey, that’s not too bad. Private Parties are saving us for now, I would strongly encourage this -we reserve morning sessions. We are going to try to do another radio ad ( not hugely enthusiastic but at least we will entirely track it this time to confirm ROI). All disinfection procedures are fully working. I think it’s a fools errand to try to define why receipts are good for a given week, but this is the first week we tried to return to $10 play all day, and also encouraged walk in traffic (we manually register for contact tracing purposes) . Previously you had to register online for specific 2 hour sessions. Now come whenever. What enabled this was we can now take 15 min disinfection breaks every 2 hours. How did we shorten this up ? I expanded from 10 to now 50 UVC bulbs up and running to cover every square inch of the place and just blast it for a quick disinfection. Our disinfection page is here https://www.decadesarcade.com/disinfection-measures/

    Out of the woods ? Not at all. More encouraged, glass half full ? Yes, for now.

    1 week later
    20
    #1084 3 years ago

    Weekly update. This is kinda like HEP, but WAYYY less cool and pretty to look at.

    The upside, shifting back to stay as long as you want with 15 minute disinfection/UV breaks every 2 hours is getting us back to more normal. We finally had walk-in traffic again. Lesson learned: forcing people into a pre-booking scenario for specific time slots is enough of a PITA that you are gonna lose customers.

    I have heard that Escape Rooms which were all the rage and required advance booking have been decimated. They have resorted to directing an avatar online remotely. Yeah, thats not gonna work. Maybe someone can direct me online when to flip the flipper.

    Despite the resumption of walk-ins we didn't quite have enough walkin traffic this weekend, 60 on Saturday and 25 on Sunday versus pre-pandemic 150+ on Saturday alone during public hours with a couple of parties before. Let me say that collecting $10 at a time is a hard way to make a living. You need on the weekend to run thru some 150 people just to break even. In this environment good luck. This week we hit $1100.

    We did finally have to make use of our 30 max in at a time waitlist. Try the app Waitlist.me, its pretty foolproof and not just geared for running a restaurant.

    The ONLY thing saving us right now is selling off machines in storage. And boy do we have alot of machines in storage (I am a closet horder). Generated some $10K this week. There is a slight feeling of ripping off ones flesh to make it work, but I'll get over it. The games were just sitting there doing nothing and anything that is either rare rare or grail I will continue to keep (famous last words). Anyway, that helps give a decent runway and make up the revenue shortfall. This is interesting for sure, but it has the upside of forcing us to be far more efficient than we were before, and honestly lets us eliminate headaches. Once I liquidate the 1200 sq ft storage that will also help drop rent by $850 a month (storage is expensive where I am).

    I am still waiting for our MO that we have been pushing about being relatively safe to come to to pay off better than it has. https://www.decadesarcade.com/disinfection-measures/ Or heck maybe its already paying off and our attendance would otherwise be even more gawdawful than it has been. Not sure. Gonna also try a radio ad again (with extensive tracking as I'm skeptical it will do anything). Unfortunately, I have concluded that objective facts about being safer to come to than crowding in with 300 other people at Walmart do not seem to register. Walmart = safe, Arcade = catch COVID

    FYI, I'm not posting any of this because I enjoy spreading our tails of misery out there, but I know that some will stumble on this thread in much the same straits as we are and at least know they aren't alone.

    As it stands right now, we have at least a year of runway before us before I decide it just isn't worth it anymore. If we can increase by just another 20% from where we are right now (which would be 30% pre-pandemic versus current 25% pre-pandemic), the actions we are taking now will guide us into a sustainable, but admittedly bare bones business. Still would you rather have 100 games on the floor and another 70 in storage and be out of business or have 90 games on the floor and be in business. The choice is obvious here.

    #1089 3 years ago
    Quoted from GolfKill:

    I don't think this is the thought process. it's more like
    Arcade = risking death to have fun
    Walmart = risking death to obtain food so my family doesn't starve
    Even if walmart is less safe than the arcade, many people who don't have the financial means to afford paying the extra $9 to have someone else deliver are going to find it necessary to go there for that reason.
    It sucks, I haven't played a ball of pinball since this started as I relied on location for my play, but the reality is I don't want to catch a disease that there is no reliable treatment for.

    Yes, being a little overdramatic here. Let me put it in more messy terms. Walmart = "Well I need to get that (name product) for (name person), guess I need to go to Walmart. " OR Lowes = "While I'm sitting around the house most of the time I should probably fix that leaky faucet and spruce up the yard some. Won't have to be in there too long." OR Arcade = "Ya know I'm just not ready yet, is this something we really have to do or can we wait until we hear there is a vaccine." OR Restaurant = "As long as I'm sitting outside I've heard its pretty safe." I'm not making fun of any of this, but I think it pretty well captures what the general sentiment is. I can't change that. Human beings are terrible at judging absolute relative risk for anything they do. Statistics just befuddle us. What I am saying is that since I had an ethical responsibility to keep people coming in as safe as I can while at my place (as a physician) we went beyond the extra mile. That process has not permeated yet into general sentiment about my business as indicated by being down 70%. And honestly, it would be silly for me to think it would. Its likely helping a little, but I don't think it was a winning business strategy yet.

    But yeah, there is a part of me that is still nevertheless irked by this all, where other big box businesses have showed no leadership here beyond posting signs in their store to stay 6 feet apart. Yes, I give Walmart credit for finally requiring masks. THAT was a big concession on their part. Especially with their rural locations that lost them a fair share of customers. I am however underwhelmed at general corporate America's response here. They play more towards servicing general sentiment than they do leading the way. Big box stores will for sure implement measures, make policy changes, but it is usually only when negative publicity hits them or they see a diminution of their bottom line. Nobody said they had to have social responsibility - they are a disembodied corporation after all - but that's kinda the problem. I think they mostly feel you need to "look like" you have social responsibility. You don't get rewarded by your shareholders for having social responsibility, just keeping up profits. Even some local theaters are seeing what they can minimally get away with to make people feel safe. "We will exit the theater single file and put two seats between you and the next patron" .... uh what about the airflow in the place, and the seat behind me... is that 6 feet apart ?

    Sorry its just a meaningless rant, and off topic, and my intention is not to start up some general COVID thread. All I will say is we spent over $10K on new safety measures, when our income is likely coming in at $60K this year. I would have done it all over again even seeing the outcome thus far. One can either say that was just stupid on our part, doesn't make financial sense (and I agree with that sentiment too). OR one can say that other than throwing their pandemic response to their marketing departments, we haven't seen corporate america really take this very seriously yet.

    #1092 3 years ago
    Quoted from Yelobird:

    Fully understand the rant and being upset granted I’m not sure the comparison of people choosing to go Eat or maintain their home is comparable to the necessity to go play a pinball machine?? I will venture out prepared to obtain food for my family (necessary risk), I will not however lock myself in an escape room because it’s something I must do. Hope things turn around soon.

    They absolutely 100% aren’t comparable. Fully agreed. If they were comparable then we wouldn’t be off 75% of our normal attendance. People would instead be coming anyway. Paradoxically the fact they are willing to pack the entire Walmart parking lot and eat inside restaurants is a good sign for us. We are at the bottom of Maslows hierarchy of needs. And until the Walmart and restaurant and indoor gym (Planet Fitness seemed to have decent attendance tonight) boxes get checked off we don’t have a chance. The world is unfair. I’ll just have to get over it

    #1095 3 years ago

    He absolutely was ! We went with air purifiers first, but once I saw what he was doing it was obvious we needed to make that a major focus. And then when I couldn’t afford as many purifiers as I thought the place likely needed he came thru again. We are way ahead of the curve in our town, but Nic SET the curve.

    #1098 3 years ago
    Quoted from NicoVolta:

    [quoted image]
    Governor Northam stopped by our building today. Had an opportunity to briefly talk about our ventilation strategy.
    It’s catching on, slowly but surely.
    Anyway, back to business. August was notably better than July. But I don’t see enough mask adherence across the city in general... which is worrisome.

    You go Nic !

    Also see this which quotes researchers at Virginia Tech: https://www.npr.org/2020/09/07/910499236/researchers-say-fresh-air-can-prevent-aerosol-transmission-of-the-coronavirus

    #1099 3 years ago

    And back to our regularly scheduled program. Labor Day holiday with beautiful weather outside is for sure not prime indoor arcade time. Odd that as a business you hope for rainy days with awful weather on the weekend. About broke even this week ($1000), and with sale of another $5000 of machines (again almost all of it backlog storage so its productive to liquidate it), we will be fine for a while. But boy this doesn't leave much room for non-essential spending and that's really not so much fun. I would say for now we are stable bad, and thats ok.

    20
    #1107 3 years ago
    Quoted from zr11990:

    I have to ask, do you guys really believe all this shit is necessary that covid is that much of a threat or are you doing all of this to convince other people to come in or so they will let you be open for business.

    Superspreader events are very real (google it), superspreader events only happen indoors, and the reason they happen indoors is that the air is stale and the virus lingers. So yes, this is more than just show or disinfection kabuki theater. What Lowe’s and Walmart are doing is just for show. But yes to many unfortunately the virus will continue to be a hoax, a non threat, overrated, whatever you want to call it, that is until someone they actually know gets sick and dies from it. Not enough people have died yet to reach that level of recognition that this isn’t a joke.

    #1109 3 years ago
    Quoted from NicoVolta:

    Generally only UVC lamps will do that, and only at the right intensity. Home units typically can't do this. Some also generate ozone which must be ventilated.
    Too many variables and not enough data. We need proven products which are safe and widely available. Just not there yet.
    For now, ventilate indoor air, filter the room with MERV13 filtration, mask up, and keep things clean. It'll knock down Covid dramatically as well as flu & other respiratory pathogens.

    50 of these 25 W Mercury Quartz UVC lamps help also, but they are a pain to deal with. If I hadn’t already bought them in order of helpfulness for preventing infection at ones business I think it would go: 1) correct mask wearing 2) bringing in outdoor air 3) filtering indoor air 4) UVC (not the LED kind only mercury quartz and one bulb ain’t gonna do it for the kind of square footage we have - we leave them on for 5 hours each night) 5) surface disinfection (hand sanitizer).

    783E1DB3-4CB1-4DB1-964F-11769B7DF069 (resized).jpeg783E1DB3-4CB1-4DB1-964F-11769B7DF069 (resized).jpeg
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    #1111 3 years ago
    Quoted from zr11990:

    Are you not concerned about the UV causing decals to fade?

    Nope. They are going to fade. This is an arcade not a collectors showpiece. You should see what the alcohol disinfection is doing to the area around flipper buttons. I care most about what happens to people coming to visit, if the machines are casualties in some way then that’s fine by me.

    #1126 3 years ago
    Quoted from pins4life33:

    If you are concerned about air quality, this is a great option. We use it in our arcade and they work great. I think people appreciate it that we are making an extra effort to ensure the air is as clean as we can make it. Is it a full proof way of killing COVID no, but it does give some piece of mind that we are trying to do everything we can to make a safe environment.
    https://uvairos.com/index.php/p900-gx-commercial/

    Upvoted. Any COVID mitigation efforts should be applauded. I think our customers appreciate it and are recognizing it more.

    I did actually look at such units but there still seems to be a lot of controversy about how effective UV light is within either an HVAC system or air purifier. I think the issues were about either 1) whether the air passing thru was exposed to enough UV to kill the virus - it seems like it could be but others said maybe not and 2) whether the UV light could penetrate enough into the HEPA filter to kill captured virus. Then again they did for sure show that it seems to disinfect N95 masks reasonably well. And heck, there is even controversy about how effective it is out in the open as we have done. As in after 15 minutes does it do Anything - hence our 15 minute disinfection breaks.

    It is to say that a lot of us just have to try things out since the science on this I will fully state is not as good as it should be. My approach was do everything and hope the combo works. But if you were to ask me what the percentage breakdown each mitigation technique has I haven’t a clue nor does anyone else really.

    Thanks for sharing

    #1127 3 years ago
    Quoted from cait001:

    on the "keeping venues alive" front, House of Targ is offering new swag online:
    a brand new t-shirt by local tattoo artist Pat Buck: http://www.houseoftarg.com/targmart/targ-pat-buck-wizard-t
    [quoted image]
    and a hat http://www.houseoftarg.com/targmart/targ-lids
    [quoted image]

    Tried to order but looks like it’s Canada only

    #1132 3 years ago

    Adults with Covid-19 about 'twice as likely' to say they have dined at a restaurant, CDC study suggests

    https://www.cnn.com/2020/09/10/health/restaurant-dining-covid-19-cdc-study-wellness/index.html

    Well interesting, underpowered study but not entirely surprising. I have ventured into several restaurants to get takeout. The site of multiple tables 6 feet apart with lots of people eating inside no mask (obviously) just still seems crazy to me. We came up with this magic 6 foot rule when we thought aerosols of Covid were only in large droplets that only traveled a limited distance. With the better understanding that Covid is in fact in fine particle aerosols that can stay aloft as a cloud, 6 feet is probably just wishful thinking and this finding should not surprise anyone. Combine that with an HVAC system that just recirculates the air and it seems a perfect Covid incubator.

    Anyway as to the question of what’s safer 1) an arcade with masks and circulating outdoor air or 2) an indoor restaurant with no masks and recirculated air, I think it’s pretty obvious this early result will likely hold up well in future larger studies.

    Do want to add that there is a bit of confirmation bias here. So have to be a little careful to not over interpret. That awful awful study suggesting 250K infections out of Sturgis rally is just complete crap. See more here https://slate.com/technology/2020/09/sturgis-rally-covid19-explosion-paper.html

    The study as I said is underpowered, but my suspicion is still that it points to the likely conclusion of much the same when they increase the number of patients included in the study

    #1134 3 years ago
    Quoted from YeOldPinPlayer:

    HVAC systems around here have filters. Those do the same thing a mask is supposed to do- filter out particulate from air that passes through it.

    Not exactly. Filter system has to be at least H13 to even have a chance at filtering out the virus. (Filters that block smaller particle sizes cause the system to work harder) Thus H13 filters are not used pretty much anywhere else but clean rooms and hospitals. So most HVAC systems do pretty much nothing for filtering out coronavirus. Second, air turnover rate matters. If all you do is keep blowing the same air around while trying to cool it thru condenser coils then it just recirculates the same air in the room and not very quickly. Most HVAC systems have no more than 20% fresh air brought into the system.

    #1137 3 years ago
    Quoted from phil-lee:

    I know several places local that would make great Pinball Hideouts.
    Rent is cheap, at an intersection.
    It would have to be a Rebel Joint, operating on the edge.A smoky throwback to an earlier Era.
    Invest in a good Coffee System.
    Any Juke Joint back in the day skirted the laws.
    The ventilation is key, Kudos to Nick Volta for really bringing it to the forefront with a practical solution.

    I tell ya if I was in Colorado I would have been strongly tempted to open the arcade anyway, do everything we are doing now to prevent infections, and challenge unintelligent state government decisions to keep places closed. A nice soapbox to clearly demonstrate illogical hypocrisy run amok. Opening a rebel establishment with no masks, no ventilation and alcohol flowing freely is kinda cliche. Opening a rebel establishment that vastly exceeds state standards but isn’t allowed to officially be open, now that’s actually thumbing ones nose at idiotic bureaucracy.

    2 weeks later
    #1139 3 years ago

    https://www.restaurantbusinessonline.com/financing/dave-busters-watchers-wonder-if-chain-will-declare-bankruptcy

    Will admit that it won’t be the saddest day for me if these guys don’t make it. Never been a big fan of D+B

    #1152 3 years ago

    https://www.facebook.com/245601559588/posts/10159143402229589/?extid=pzg01jV98kCn5zgY&d=n

    Post from AndyGeezerServices:

    Never thought I'd type this, but business for the summer period is down a whopping 90%! Winter being a dead period, Summer covers all of that, so I can do little work and still cover all financial commitments. Been in the in the arcade scene 20+ years, and in the space of 6months close to losing everything (not just covid, but also some serious/nasty personal issues over the last 2years) - all personal equipment sold pending (including the Sega Swing which started it all, anyone remember MonArc/OptiMAME?), all other bits slowly gone. Heart breaking, but keeping in the black is more important I guess. Speaking to amusements they've had just as hellish time, most not bothering to open during the week, some not re-opening at all. Also here in the UK there is a certain few individuals who will be happy to hear this news, to those who have tried to sabotage things over the years. Just need to keep my mental health strong, as last breakdown was almost the end.. Keep safe people.

    18
    #1153 3 years ago

    Well I believe I have stabilized the arcade for now. Thankful people are booking parties again which is saving us. Total crap week last week at $1K but again our target is $1200 to break even so not death knell.

    Our local Alamo is renting out their movie theater for $150 a pop which clearly indicates desperate times. When people ask I always say the only worse business to be in other than arcade/barcade is movie theater right now. I mean you are taking $40k A month rent alone for those places I suspect.

    Despite this total disaster we have pared down costs to $500 a week labor and actually paid down the debt to only a 30 year SBA loan by clearing out storage. About $2K a week in machine sales to get there. It’s kinda like spring cleaning without the spring. And it feels good to toss off our excess machines which lets all be honest, we are never ever gonna get to. Let them go back into the restoration pool.

    And we did well enough at selling off back stock that I rewarded us with an AIQ Premium on order. Did it so that it doesn’t look like we are liquidating the place, so that we stay relevant, and it’s our first new pin in 2 years. If we have to we can turn it over, but really I suspect we can cover it.

    I do want to say that it’s way easier for us to get to break even than others. I pay myself nothing, and we have an understanding landlord. So I don’t want to misconstrue this as somehow that hard work will overcome all problems. No, hard work and a helluva good cash requirement situation and a lot of luck will overcome problems.

    Now the question is can we hold here or will it get even worse. Remains to be seen for sure but we stopped the bleeding and that’s the first step.

    #1155 3 years ago

    Grinkers gone

    https://www.grinkers.com/

    It is with great sadness the we must report that we have closed our doors permanently. Thank you everyone for eight great years of arcade awesomeness. The collection has been sold to a good friend, and fellow arcade collector in the Salt Lake area.

    We are very happy for the collection to be kept together, and for it to be combined with another impressive collection, including many vintage titles that Grinkers did not have. Keep your eyes peeled for amazing things happening in the Salt Lake area in 2021/22.

    In order to care for our amazing staff, we will be opening a small sandwich shop in downtown Eagle in the former Zen Bento building. Be sure to stop by for a tasty sandwich and an ice cold beverage. We may even put a couple of games in the corner. : )

    Forced covid closure + subsequent and ongoing occupancy restrictions + a landlord that stated that the prorated abatement adjustments of our lease didn't apply for covid = an unsustainable combination. We explored several different approaches to keep it going, but at the end of the day, the circumstances surrounding covid were simply not survivable.

    1 week later
    12
    #1171 3 years ago

    Last week was just godawful, $750 total. Ugh. But we all know the cyclic nature of this business. And it was beautiful fall weather. This weekend, the first cool and damp, we are having our best weekend ever since reopening. First time we have reached our new COVID capacity limits and had to waitlist. $1600 so far, and a lot of walk-in traffic which has been entirely absent. It’s honestly the most encouraging signs of life I have seen thus far. Should be clear that I don’t expect this, in fact it is entirely unexpected. But it is welcome.

    10
    #1177 3 years ago
    Quoted from d0n:

    Unless you're making everyone wear an N95 mask, you're wasting your time. Those cheap masks you think are protecting you aren't. Grow up, shut up and the customer is always right. Maybe you can take this slow time to actually level all your games and clear the playfields of all broken & floating parts? I've been there. It isn't pretty.

    Again there is a COVID thread for this discussion and this ain’t that thread. Take it somewhere else. Thank you

    #1178 3 years ago
    Quoted from desertT1:

    Are you on a card reader system? If so I imagine daily numbers are easy to track. If you are on coin drop, how often do you collect? Just curious because you say the week is already your best and it’s not done, so I’m guessing maybe at least twice a week.
    I just finished up my 5th complete month since reopening. They rank 4,5,3,2,1 from oldest to newest month. So the first two were iffy, and not all that good. Since then, the last 3 months have each improved. Very little difference each month, but it was an uptick each month.

    It’s great to hear that you are perking up on door receipts. We are on free play so pay once at the door. We will be moving to a card system in the next month or two of my own design so we can get individual machine statistics. $10 a machine to install these playing card sized boxes and will report coin drop from anywhere as long as there is an internet connection. Has a proximity sensor too. I’m happen to pass on the design and will even offer up units if people are interested. Uses this system called MQTT and Tasmota to report back to a homebase MQTT server. Might be useful to distributors out there.

    One of my friends who runs a route a couple towns over reported a total of $26 coin drop in his machines in the last week so it’s clearly variable from locale to locale.

    F441EB00-9D11-426C-A8B2-96231F2C2034 (resized).jpegF441EB00-9D11-426C-A8B2-96231F2C2034 (resized).jpeg
    #1189 3 years ago
    Quoted from d0n:

    I'm not sure that it makes sense to spend more money on a business that isn't producing.

    If being in this business was about making financial sense I would have never opened the arcade in the first place. I designed the card system because I had fun doing so. It is rare these days I get to remember how to be an electrical engineer. Almost everyone doing this is in it for the fun and bringing joy of our hobby to a new generation. It’s still a business and has all the same crap as any other business. But nobody views this as path to riches and glory and it’s the fun of it that makes the crap tasks tolerable.

    #1191 3 years ago
    Quoted from LTG:

    Mine was a disaster too. Really slowed down once mask wearing became mandatory awhile back, wasn't any where good after I reopened. And 47 1/2 years of experience out the window when I was closed for three months. So no knowing when I might have some business or not.
    A new game would help about now. But I don't see that happening either.
    Best wishes to everybody struggling through these times.
    LTG : )

    So can’t you sell one and bring in another new ? As I’ve reported we were forced to sell some pins (mostly in storage but some off the floor too - including our Adams) to get our debt load manageable. But honestly we hadn’t refreshed our pin lineup much in the last year. I used some of the proceeds to buy a new Avengers because we needed to freshen it up and also I didn’t want to give the impression it was fire sale going out of business time. The great thing about pins (as opposed to our videos which are seeming worth more as firewood or parts) is that they seem to hold their value well so that even if I have to liquidate the Avengers (unlikely but possible) I shouldn’t take that much of a haircut in doing so.

    Further I would suspect once winter hits (pandemic or not) you should kick back up some. We have always done well in winter. Of course blowing arctic air thru the place to keep circulation of fresh air is gonna be an interesting challenge, coat time I guess. But winter in Minnesota ain’t the same thing as winter in Virginia, that’s for sure

    #1194 3 years ago
    Quoted from LTG:

    My hope right now is PPS/CGC comes out with something soon.
    LTG : )

    It’s too bad that pin companies won’t place games on location at a nominal rate as some kind of advertisement to home buyers. Also too bad that operators can’t band together at some group rate discount buy. My suspicion is that places like yours encourages home pin buying, but I’ll fully admit that is just my supposition with absolutely no proof behind it

    #1203 3 years ago
    Quoted from NicoVolta:

    Our custom shutter fan ventilation array works well in Virginia temperate weather, but on the really cold days it will have to be seen whether the HVAC can keep up. Summer was A-OK.
    Normally, one would use a HRV (heat recovery ventilator) system to bring in fresh air while simultaneously exhausting stale air. The system preserves the heat during the transfer, which saves the energy of reheating the incoming air.
    However, I am uncertain if preserving the heat also preserves the covid during the exchange process. Which would defeat the purpose.
    An interesting option is the Air King QuFresh. Only brings in outside air which is within suitable parameters, but on especially cold/humid days it wouldn't turn on at all. Think of it more like a low-cost auxiliary to other solutions (MERV13 filters, brute force shutter fans, etc). I'm going to put one in my house as a simple background air refresher.

    Nic you need a second career in HVAC ! Could do your traveling tour again where you fix peoples pins AND make their house energy efficient and Covid safe

    I will as always follow your lead on this. You remain several steps ahead of me and without your pushing the air issues I honestly wouldn’t have paid nearly the attention it clearly had to have.

    I do believe the focus on disinfection measures is what has slowly gained us some of our customers feeling safe enough to come back in. Almost daily the guys who volunteer with us get asked by their colleagues and friends whether they truly feel safe at the arcade. Their response that “it is safer in there than any other business you’ll ever visit because of the measures they have taken” says everything it needs to say.

    #1204 3 years ago
    Quoted from PismoArcade:

    Lloyd has been extremely loyal to JJP since WOZ.
    The reason he added "JJP tech support" to his name is because one night 6 or 7 years ago, I decided to have a couple of adult beverages and accused him of being a shill. (I've always felt bad about that.... I was an A-hole)
    I doubt he gets paid by JJP, but who knows. I'd want Lloyd on my team if I was a manufacturer. Terrific ambassador for pinball and all around great guy.

    It is surprising to me that given how few people there are that still make house calls and are competent at repair that they aren’t snapped up by manufacturers or at least kept on large retainer. I do recognize that most people have no sense of labor costs which makes it a tough business to be in when you tell them it will be $250 to implement a fix. But somehow we all just accept that for say car repair and grumble but pay the man (or woman). I do think that pin repair can supplement some since almost all operators have to have repair skills as well. I’d do it myself but I can barely keep up with in house issues at my own place.

    #1206 3 years ago
    Quoted from Blitzburgh99:

    It funny....gas pumps have touch screens, key pads, and handles that everyone touches, yet there’s no disinfecting going on with those items. Aint seen any gas stations closed down or media causing fear with the public about them being superspreader locations.

    You are asking for consistency ? Unfortunately human beings are not rational (though we like to think we are) and are also terrible at judging risk. We are for the most part driven by “gut instinct” which serves us well for the most part but in instances such as this have the clear limitations of that approach fully exposed. I really don’t blame people for not coming to the arcade. It’s not required for survival, it has the label of risk that it will struggle to cast off, and most are unaware of what actually makes a place safe versus not safe other than “inside bad, outside good”. I have accepted we will not return to anything resembling normal for at least a year and have budgeted appropriately.

    #1207 3 years ago
    Quoted from timarnold:

    Pinball Hall of Fame in Las Vegas has been open every day since June 1st, when the Governor allowed our class-of-trade to reopen.
    The first week was really slow, then it moved up slowly until about the middle of July, where it plateaued at 30 percent to 50 percent of last years same week numbers.
    Before this, we were closed for 12 weeks. All this time we were locked inside working on machines. Most of the row of em wedge heads were removed and put in the BIG HIT SHED, they will be brought back when we move uptown. In their place we brought in a lot of Ted Zale zipper-flipper games. Those are all dialed in now and I have had about equal comments pro and con. A lot of people liked the Gottliebs, and missed them, but DAMN, those asymmetrical Ball games are fun.
    Change cups were removed. Popcorn and snack machines were emptied, cleaned and parked. Drinks in sealed containers were allowed from the soda machines, but you had to use a bendy straw to slide under your mask. A turnstile was installed on the East door for exit only and all entrance was from the West door. We have always had a huge oversupply of moving air, not because we anticipated Covid, but because ceiling fans blow across your skin and allow us to use less air conditioning, a huge expense in the hottest climate in North America. We rearranged the machines to allow us to leave the most popular games available and turned off the less popular stuff so that every second game is now dark. When you first walked in, it looked like the place was creepy dark, so we turned on the overhead florescent lights. The reaction from our regular customers was very positive. We would also allow people to play a dark machine after checking with and allowing the attendant to turn off the machines on either side. This brings us within the 6 feet of social distancing required. Some of our volunteers drifted away after the shutdown, so we cut hours from 11pm closing to 9pm,and Beth cooked dinner every night so we could run a single shift.
    About the only real problem we have has is the MASK DENIGHERS. When we first reopened, I just figured everybody would be on board for a simple, painless way to get the economy moving again and protect everybody from a deadly virus that has killed 200,000 people. Boy was I wrong. We stop them at the door and many claim they don't have to wear a mask because they are "exempt", or that they should not be required to purchase a mask from our vending machine. (In those cases, we give them a damn mask!) The they get inside and start playing. They pull the mask down or take them off. We give them one warning in the usual LOUD AND FIRM VOICE, then they have to leave. Hundreds of warnings each day and about a dozen kickouts. Many on the way out the door spout some crap about "FREEDOM!!!". BULLSHIT! Nobody is taking anything away from you overprivileged spoiled bastards. It's a public health issue ONLY! The King is not taking your land or locking you up without a trial. Grow up, shut up and do as the government tells you!
    As a whole I consider our situation to be bearable and other than the 500,000.00 it has cost us in lost revenue, painless. All our staff is fine and well. The yard cats are fed and watered every day, and the store cat is a big hit with the customers.
    The new building on the strip has been surprisingly unaffected. Since all the work is done outside or inside a building with no doors and 40 foot ceilings', there has been no sickness among the workers. No materials suppliers have been affected to the point that progress has been delayed. Still looking for completion in late December or early January. We have to vacate the existing building by May so that should give us enough time to move over from one to the other with NO loss of days.
    The pickets in front of both locations has have had little or no effect that we can see. There might be some who do not cross, but since we don't see them, we can't tell. I also think it was dirty pool of the Carpenters to call us "Child Rapists" on a banner facing the strip because a non union worker lied on his employment application several years ago at ANOTHER JOB run by the same sub-contractor. All the other unions had no problem with our unique status as the only not-for-profit on the strip and left us alone. I have no problem with the union out on the sidewalk, but calling us names is below the belt.
    We continue to get up every day and work as hard as we can to get ready to make entertainment history when we open on the Strip. We have some moments of panic and fear, but our staff is small and bound together by our mission. With luck and effort, things will be fine again soon.
    Pinball Hall of fame in Las Vegas is open, has been since June 1st.

    Tim thanks for the insights. I often wondered what was going on out there in Vegas in all of this. Based on other stories I have read on goings on with the strip, 30-50% pre pandemic business is just awesome. We are just a small time operation here so it’s nice to get the perspective of a mega operation that has a high tourist quotient.

    2 weeks later
    #1225 3 years ago

    Here’s an interesting question that I can’t completely answer. Many of our local restaurants are surviving quite well with outdoor seating on our downtown mall. Obviously when eating (or drinking) it is sans mask and tables 6 feet apart . Ok, so what do you do when it starts getting too cold to eat outside ? Is it safe to eat or drink inside sans mask ? In theory one would think that if you really did a massive upgrade of the ventilation, and had air purifiers, say turning over the air every 3-5 min, that it should be as safe as sitting outside even without the mask. Thoughts ?

    #1228 3 years ago

    So I learned something new today and wanted to share. There is a tool from the University of Colorado that can start to give you some idea of the risk of aerosol transmission indoor dependent on a number of parameters. You can download it to change them up yourself.

    https://docs.google.com/spreadsheets/d/16K1OQkLD4BjgBdO8ePj6ytf-RpPMlJ6aXFg3PrIQBbQ/edit#gid=149784379

    If you look at the main parameters here, they are: 1) time spent in the room 2) mask wearing (and efficiency of masks) 2) ventilation (number of air changes per hour) 3) air purification (again just measured in air changes per hour) AND ...

    4) BREATHING RATE !

    While it is an estimate look at the range depending on activity. We can go from 2.0 just standing in a room and reading a book to 60 ! if we are talking loudly (EVEN WITH MASK ON !). And if you just talk at normal volume you go from 60 back down to 10 !

    Honestly, I know for some this is a job for captain obvious, but despite my trying to stay on top of things, I was kinda oblivious to this one. Caught me off guard because I don't think I could imagine a 30 fold change just from whether you are talking loudly or not.

    What does that all mean ? Well, if you are in your arcade and you can't hear the person next to you talking at normal volume, then their games are too damn loud. An arcade can't be a library, but it doesn't need to the be the main slot floor at Circus Circus either.

    Time to go mess with some volume knobs in our arcade. Ugh ! All one can do is live and continue to learn from all this.

    And Oh, BTW, don't go to a crowded gym with a loud soundsystem unless everyone there has their own oxygen tank hooked up them.
    Transmission rates (resized).pngTransmission rates (resized).png

    #1232 3 years ago
    Quoted from pinmeds:

    Here in Ottawa, they just shut down indoor dining again a few weeks ago, and the average daily high is now approaching 5C or 40F. Patios are still barely hanging on, but impossible to heat with two walls open which is required. After it drops below 60F, there aren't that many die-hards that come out.
    My concern, being in Canada, is the very low relative humidity (40% or lower indoors at room temperature), combined with closed heating systems in well insulated buildings, provides the perfect environment for respired aerosols to remain suspended in the dry air for prolonged periods and migrate through the entire area.
    My pre-pinball career was in Water Damage and Asbestos & Mold Remediation, where psychometry, containment, ventilation including positive and negative pressure differentials, particulate filtering, as well as PPE were my stock and trade, and following this thread I can't agree more about the main variable that must be maintained to provide any degree of actual (not just perceived) safety is maximum ventilation and constant fresh air. The amount of HEPA filtration required to make it safe in a fully closed system would cost far more to purchase, install, and operate than I would ever earn, and I'd still have to close as we are again mandated now even if I wanted to stay open. With regular flu season just about to kick in, I'm concerned the far more contagious Covid will really take off in restaurant/bar/arcade/barcade scenario in our climate.
    I've been closed since March and have repurposed my arcade into a retail showroom, repair facility, and parts store in anticipation that I will not open again until at least next summer, but hopefully further South you guys can keep going through the winter months. Best of luck to all!

    Yes, I feel for every operator up north. People ask me how we are going to stay open when it gets really cold (an entirely relative term in Virginia compared to Canada). My answer is bluntly “wear a coat”. Funny thing is for the first year of operation we had neither heat nor AC and we just muddled thru. Now having both, the need to bring in fresh air renders them both practically useless. People ask me what can be done here for indoor businesses, and I say to invest in a lot of hepa 13 units. We have a mix of the real ones and the box fan and a MERV 13 filter. But place 20+ of these things around and we can cycle 48000 cubic feet oF air in a few minutes. Glad to hear you found a way to make it economically work for the time being. It’s all about just surviving right now

    #1234 3 years ago
    Quoted from NicoVolta:

    Did I share the link about the "cube fan"? Basically you make a four-sided box of filters on the intake side instead of attaching one filter directly to the fan.

    You did not. Please share. Is that a better construction ?

    2 weeks later
    #1305 3 years ago

    I expect we will be asked to close again. Unfair - yes. Will we comply - of course we will. We have reduced capacity to 25 (was 30) per governors orders last Friday and informed all parties about the reduced limits. As Nic stated it is a little ridiculous that my and his efforts just get lumped in with everyone else who thinks turning on the ceiling fans constitutes “ventilation”. I have seen so many “outdoor” restaurants here that given the cold have closed all sides of their formerly open tents. As I try to as politely and gently as I can point out to them, it’s safer to eat inside their restaurant than in what I now label as a “COVID superspreader tent”. It’s like they and their customers got the message but didn’t exactly understand the intent. Not trying to be pedantic or holier than thou at all here, there is just a profound lack of reliable information for most businesses to follow. So they do the best they can. But yes, it will be sad if we have to close again when we are probably the only business in town turning over our entire air mass every 4 minutes via outside air and MERV 13 filters.

    BTW why I haven’t given a financial breakdown lately suffice it to say we are routinely pulling in $1350 a week and it’s enough to stay afloat for now. And the new AIQ Premium has been a big hit here. Very happy with where we are for now.

    #1306 3 years ago
    Quoted from Joe_Blasi:

    new buffalo is nice and they have table games you don't find at other places in the Chicago area.

    Agree New Buffalo is awesome and we love going there when we visit in laws in Chicago

    #1308 3 years ago

    Well this just SUCKS !

    https://replayfoundation.org/2020-announcement/

    Hello, fellow gamers and friends. We hope you continue to be safe and healthy in this difficult time.

    The Replay Foundation was established in 2011 to promote the preservation, restoration, and enjoyment of pinball technology, with an emphasis on the player experience. Replay exists to continue the activities of the Professional & Amateur Pinball Association, and it has expanded those activities to encompass many forms of gaming, in particular by operating the world’s largest arcade through the signature Replay FX event.

    The Foundation relies on public events to further its mission and support its operations. Being able to play games competitively in person is a key element of both the mission and the events. Unfortunately, due to the current pandemic conditions, it has proven nearly impossible to safely and practically operate large public events.

    Therefore it was with great sadness and regret that we must discontinue our public events and wind down most of our operations until further notice. We know this is very disappointing, but we have been unable to find any other way to proceed.

    While the Foundation is not dissolving, we are liquidating most of our physical assets and cancelling all of our public events. Over the coming months, the Foundation will retire all of its debts, including the refund of prepaid tickets, and will exist solely as an online resource for the foreseeable future.

    The tireless commitment and hard work put in by our employees and volunteers will always be immensely appreciated, as well as the support and enthusiasm of our fans and attendees. We hope to play some role in the future of gaming, and we encourage everyone to collect and play these beautiful games whenever possible.

    With all our hearts, we thank you for having been on this journey with us, and for creating such wonderful memories together. It is, in fact, more fun to compete. We will see you all in the arcade someday.

    Sincerely,

    Kevin Martin & Mark Steinman
    Cosigned by the Board of Directors

    #1311 3 years ago
    Quoted from LTG:

    Tonight Minnesota finds out what next. School sports, gyms, and bars/restaurants take out only. No idea yet if I'm in it or not.
    LTG : (

    If you are I say rebrand

    If gyms are allowed to stay open but you aren’t, put in a dumbbell set

    If the school basketball team is allowed to practice, set up an arcade basketball hoop, an NBA Jam cabinet and call yourself a basketball academy.

    If bowling alleys are allowed to stay open, relabel skee ball Bowl A Rama

    If takeout if allowed, put some hot pockets in a feeezer and set up a microwave and a donation cup.

    This attempt of government to brand risk while Walmart and Lowes are allowed to do whatever the hell they want is just to ridiculous.

    Good luck.

    And I tell ya if I am forced to close again while Walmart stays open with no limits to anything, no changes to air handling whatsoever, I am gonna call up our states COVId task force and give someone a piece of my mind.

    #1317 3 years ago

    Look I have no problem with Walmart being open either. All I am saying is that if a tiny arcade that makes $50k revenue a year can implement measures to turn over its air 16 times an hour to keep people safe and also reduce occupancy to keep people safe, that there is no good reason that the government can’t demand that they play by the same rules. The hypocrisy here is not that Walmart stays open and arcade closes. The hypocrisy is that Walmart stays open, gives a gigantic FU to its customers, and the government looks the other way. Mandating behavior applies as much to a trillion dollar Corp as it does to a $100k arcade

    #1323 3 years ago
    Quoted from LTG:

    And starting Saturday I'll be closed for at least a month.
    LTG : )

    Ugh. So sorry to hear this.

    #1327 3 years ago
    Quoted from frolic:

    These are extreme times. Here is another idea from me.
    Lloyd, since you can't have customers come in, what if you created a product they could buy at a premium price to support your place?
    I just bought 4 chocolate bars from someone yesterday for $20 to support their fundraising. It wasn't about the chocolate being worth $20.
    So what if you created a "Friends of SS Billiards" t-shirt for $100?
    Use one of the on-demand t-shirt places, upload a design, and drop ship to anyone that supports your shop by $100 or more.

    Give me a web link, confirm the money is actually going to LTG (remember the unfortunate Otaku debacle on that one) and I’m in. Would love to have a premium priced t-shirt to add to my collection

    #1328 3 years ago

    How’s this for a continuous wrist band reminder to customers ?

    536F2E15-677F-4AD3-A634-19DD3A1376C1 (resized).jpeg536F2E15-677F-4AD3-A634-19DD3A1376C1 (resized).jpeg

    #1330 3 years ago
    Quoted from NicoVolta:

    Got new charcoal grey and indigo tees in stock... want one? S, M, L, XL, 2XL in American Apparel tri-blend softness.[quoted image]

    Any web link to buy ? Or is it an in person only affair and eye candy to make me drive 2 hours there to get one. In any event looks awesome and way better than our own

    3 weeks later
    13
    #1348 3 years ago

    I should retitle this thread “How to run an arcade on $10 a day”.

    Things have gone from abject bad to disaster in the space of a few short weeks. We did $1800 the week before Thanksgiving (our best to date) and then things just fell off a cliff.

    I think last week was $600, this week about the same. Soooo we are poised to lose about $2K a month given labor and rent. I mean it’s not horrible, but it does feel a little bit like lighting money on fire.

    Most of our parties have cancelled, a few were kind enough to postpone and let us keep the party fee.

    Mind you I actually fully support this despite the economic damage to my arcade. People should stay home. I’ve even contemplated closing again. The conundrum is that we are about the only truly safe indoor space in town, I don’t want to lay off my employees, so I’m not sure to what degree I’d be helping anything.

    In one of the more nonsensical moves Virginia as of Monday has a midnight to 5 AM stay at home order. Now THAT is for sure gonna be real effective at curbing the pandemic. Also, we have a no social gathering over 10 people. So 25 people who don’t know one another can come into the arcade during public hours (realistically could be 50 but we artificially limited that), BUT if you are having a party it’s 10 people max.

    Oh, and once again if you are Walmart or Lowe’s “come in all 500 of you at one time”. Your see essential means there are no rules, there is no responsibility, just come on in if ya want or need to.

    This just scattershot approach to everything is great if you are trying to create innovation and absolutely terrible if you are trying to manage a pandemic.

    My best guess is about a $20-$30K loss over the next 9 months before things start to approach any new normal. At least I am mentally prepared for that, so if anything better emerges I’ll be overjoyed.

    Til next time

    1 week later
    #1374 3 years ago

    I just posted the below on my page. I truly am happy that our performing arts and indie theaters may have a lifeline to stay open. But yeah, sour grapes here that we get boxed out of any of this relief funding. I think this once again proves the coinop industry just has terrible lobbying. While there ARE a few arcade venues that are listed as museums and even have non-profit status ( I was hoping Roanoke Pinball Museum might at least qualify), it would seem there is a tack on here that as part of being a museum you have to have a theater attached to show a video on I don't know what. Again fantastic news for many but can't help but feel somewhat deflated at the end of the year that we remain kicked to the curb again.

    "There is a bit of good news to end the year. As you know your concerts, live venues, independent movie theaters, performing arts, museums, comedy clubs have all been severely hurting as they have been mostly shut down over the last year and struggling for survival. There is now $15B to help them out (targeted to small businesses less than 500 employees) with up to 6 months of lost income. It is great the arts community has been given a lifeline here, and many of these venues were on the brink of bankruptcy.

    I would love to tell you that it includes other entertainment venues like arcades (where we are unfortunately 90% down in income year over year right now) .... but sadly it does not. My standard comment to people is that the only worse business to be in right now than running an arcade is running a movie theater. I am officially revising that list ... arcades now win as the worst business to be in in a pandemic.

    However, this isn't a pity party and we are open this weekend, still committed to being the safest indoor space you will find in town. Come on by if you are looking for some family fun activity to engage in a safe way and help keep us limping along until the vaccine becomes more widely available and everyone feels more safe coming back. Here's to 2021 being a much better year than 2020 was."

    https://www.usatoday.com/story/entertainment/music/2020/12/21/covid-19-relief-bill-how-save-our-stages-act-help-concert-venues/3989056001/

    https://variety.com/wp-content/uploads/2020/12/Save-Our-Stages-Bill.pdf

    1 week later
    #1382 3 years ago

    Running an arcade is a funny business. I think I understand my customer and trends. I am here to tell you I do not. All of December we had $3200 revenue. Our rent is $2550, storage $875, and labor $1800. Yeah doesn’t add up does it? Every trend was in the wrong direction. I think $650 last week, $800 the week before. We’ve been making up the difference selling off about one extra arcade per week.

    On Thursday nite we were at $40 for the week. But thru some miracle we ended up at $1350 for this week by the end of Sunday. Go figure. As I said I don’t get it, not one little bit. The only law I can count on is rain means more customers. Beyond that it’s random.

    Our big accomplishment for the week was finally getting out of that extra $875 a month in storage.

    Will we close ? Perhaps, temporarily. As long as my revenue stays above payroll I’ll keep the place open. If it dips below, really there is little logic to not hitting the pause button and just paying rent.

    We shall see.

    10
    #1384 3 years ago
    Quoted from LTG:

    Up until my first closure in March last year. I had a good idea what to expect, and when. Patterns for holidays, weather, seasons, etc. etc.
    3 months later when I reopened. I realized that over 47 years worth of experience went out the window. No rhyme or reason anymore.
    Now tomorrow I'll find out if I can reopen again on January 11th. And after that what is all in store for me.
    LTG : )

    I wish you all the luck I can send your way from here that you can reopen. I just had to witness another local arcade about 30 miles away go out of existence after 20 years. Mall they were in gave every tenant 30 days notice, including one restaurant that had just done a $100K reno. It wasn’t pretty.

    As I’ve said all along I dabble at doing this. This is your livelihood. What’s happening to my arcade is annoying. What’s happening to yours is heartbreaking given everything you have put into this business for decades.

    #1385 3 years ago

    Since I’ve shared everything else, I might as well share this. If this is not the graph of what business was like for all of us in this industry in 2020 I don’t know what is. $300K projected revenue cratering to $80K, or discounting pre-pandemic revenue and going by current projections since July about $40K this year if nothing else changes.

    There is only one word for this: OOF

    4CBE4A2A-391C-41C4-AEC8-FB4DD929A9B3 (resized).png4CBE4A2A-391C-41C4-AEC8-FB4DD929A9B3 (resized).png

    1 week later
    #1394 3 years ago
    Quoted from GGBGROUP:

    So our preliminary financials for 2020 are in... Revenue down approx. 45% from 2019. Gross Profit down approx. 65%. I haven't tallied all the expenses yet but I think we about broke even for the year. Our landlord reducing rent by 50% during the time that the entire county was in shut-down mode really helped... as well as a surge in business just this past weekend.
    Not sure where this leaves us with this business longer term but for now, we'll just keep moving forward and hope for a better 2021.
    (We're a small arcade with 25-30 machines...only 5 of which are pinball machines. Being able to do 100% of the repairs myself has been, and continues to be, a huge financial advantage for making this work. )
    I also want to mention one other thing in this thread... one of the reasons we love this business is to see the amazing number of smiles and laughs our customers have in the arcade, especially the kids. It's really a fun place for kids and it brightens-up their day for sure to see the lights, rides, prizes and games. There's no other business in the farmers market where we operate that can claim to have non-stop cameras being used to photograph their time there like we have in our business. It's a cool part of operating this kind of business, vs selling cheese or cabbage or candles.

    Fully agreed. I think anyone who does this, does it for the community. Our community is not quite ready to come back in full force. But my job is to keep us open long enough to give them a chance as things calm down eventually.

    12
    #1395 3 years ago

    Some very mild inklings of hope here.

    $4300 over the last 3 weekends which was significantly better than all of December. Yay ! I’m not gonna count that it holds, but I’ll take it for the positive it is and not get too overly optimistic here.

    Vaccine is slowly rolling out in my community. And yes if wondering I got my second shot last Monday as a physician (and you should too when it’s your turn - benefit WAY outweighs any risk). Hugely thankful that I can see my elderly patients with a significantly reduced risk of infecting them unknowingly.

    Even got 2 more games delivered that were bought pre-pandemic. What a journey that has been.

    Stay safe everyone and keep helping your customers stay safe too.

    #1397 3 years ago
    Quoted from LTG:

    In minutes less than 12 hours I can reopen. Guidelines the same as went into effect two weeks before the last closing.
    I'm excited to start a new season of pinball and pool.
    With 617 days until my 50th Anniversary party. I hope this was the last closing. And with the vaccine rolling out. I hope we get COVID behind us.
    Thank you all for the support and kind words !
    LTG : )

    50 years dear god !

    I quote this: “Overall, about two out of every three businesses with employees will last two years, according to the U.S. Bureau of Labor Statistics. About half will last five years.”

    That isn’t just a milestone, it’s like a 4 standard deviation above the mean milestone. And you’ve done it in a cyclical hobby business, no less.

    I can’t possibly express how much I aspire to what you have accomplished here.

    If there is any, and I mean any chance you might ever even remotely think you have to go out of business, please let me know. I will personally contribute whatever it takes to see that doesn’t happen and you see the 50th. I mean it. Seriously.

    #1398 3 years ago
    Quoted from cait001:

    OMG, good news? In this thread? That's all amazing to hear. Fingers crossed for you and your community.

    We have the Deeproot thread to soak up all the negativity.

    1 week later
    18
    #1401 3 years ago

    I shall not declare victory yet, but I am continuing to see signs of life. $1600 this week, woo hoo ! Best week since the anomaly at Thanksgiving. Now it isn’t anywhere close the the $6K a week we showed pre pandemic, but it’s head above water money. What’s most important is that our parties are coming back. Now these aren’t what anyone would pre pandemic recognize as an actual party: 10 people at most, all eating outside, a gale breeze blowing past you every minute with propane heaters to try to make up the difference. But they are a party and people want them.

    And another $3K PPP round 2. Not a lot but as my dad used to say, better than a kick in the ass.

    I do realize that this can crash just as quickly. But I will appreciate it for what it is right now: I don’t have to sell another machine or open up my wallet to make up the difference this week. That in my book is a good week.

    08AFE7BC-E4B1-42C3-9135-2E37A6B84C8B (resized).jpeg08AFE7BC-E4B1-42C3-9135-2E37A6B84C8B (resized).jpeg
    1 month later
    #1420 3 years ago
    Quoted from PinChatt:

    OK. I'm a bit late to this thread and I haven't read through the whole thing yet. But like most of you, I also operate a location that has been adversely affected by the pandemic. Fortunately, I have been able to hang on so far. And I am beginning to see some signs of improvement over the last few weeks. I still don't expect customers and revenues to return to pre-pandemic levels for quite some time. In fact, I believe that may be another year or more away at this point. But I do feel strongly that a recovery is coming. The trick is just to survive until that time.
    I was shut down for about 2 months last year when the pandemic first started. Since that time I have remained open with several limitations, including occupancy limits, mask requirements, distancing, and time limits (our model was all day admission with wrist bands). I've also been constantly evolving our COVID-19 mitigation strategy to reduce the risk for our customers and employees. Many of those steps have already been discussed in previous posts. They include sanitation, ventilation, air flow, and air cleaners.
    I was texting with Nic today at RPM about something new I was trying out and some of you may want to consider also. There has been some interesting information about indoor air quality monitoring using CO2 monitors. Apparently, some local municipalities are using this technology to verify that businesses have adequate ventilation to be considered equivalent to "outdoor" spaces. I was intrigued, so I bought one of the devices to try it out.
    You can read a little about them here:
    https://www.nbcsandiego.com/news/coronavirus/c02-monitors-can-be-part-of-indoor-coronavirus-fight/2529078/
    and here:
    https://www.washingtonpost.com/health/2021/02/10/carbon-dioxide-device-coronavirus/
    The device I purchased:
    amazon.com link »
    I've only had the device for a day, but so far it does seem to have enough sensitivity to provide a real-time indication of how effectively your ventilation system is working. I'm not posting this a product endorsement or as some kind of magic solution to the problem of viral spread indoors. But it looks like it can serve as another useful tool in a multi-layered strategy to reduce risk.

    Added to the arsenal. Thanks to both of you, you’ve made my arcade safer.

    This was a great article today on the subject

    https://www.nytimes.com/interactive/2021/02/26/science/reopen-schools-safety-ventilation.html

    13
    #1421 3 years ago

    Ok, posts are becoming less frequent from me which is probably a good thing. We are slowly but surely escaping dire straights here. For 2021 we are thus far averaging about $1200 a week, which with all the pullbacks on expenditures means we break even. This week though we pulled $2K ! The last time we saw north of those numbers was pre pandemic. Likely a fluke but I think an encouraging sign for all of us that the supposed “pent up demand” is there. I am both excited by this but also cautious as we still remain in the 4th inning of this pandemic with a lot of time to go. I want people to come back, just not too quickly. Hope you are all seeing the same in your businesses

    2 weeks later
    #1445 3 years ago

    So still looking very positive on our end. Another $2K weekend for us. That seriously starts to give some breathing room here. Will as always put extra into employee raises and some equipment repairs so it’s gonna be a while before we are actually truly positive.

    And one comment on government making stupid decisions. I have 5000 sq ft. We allow 40 in during public hours. However by governors order if you are having a private party then we can have 10. Yes 10 people in 5000 sq ft. Why ? I couldn’t possibly tell you. I guess because they can talk to one another and if you come to public hours people must just play in silence they figure. Still, we will comply as always.

    #1446 3 years ago

    And we posted this which I think says it all

    33735F57-4F74-4C91-B733-8E6107B23AF3 (resized).png33735F57-4F74-4C91-B733-8E6107B23AF3 (resized).png
    2 weeks later
    #1449 3 years ago

    So some more good developments:

    1) The governor's office developed some common sense and we are now allowed to increase indoor parties to 50 people starting April 1st. Yeah !

    2) Revenue only continues to go up. This week was the best in over a year at $2600. Still well below the $6K a week we were seeing in early January last year, but we are getting there.

    3) Due to not going broke, I am finally able to take the extra dollars and put them into some needed repairs and restorations, and soon to increase everyone's salary a little for putting up with the last year.

    4) Finally started my Black Hole rehabilitation. The thing is a basketcase with a layer of dirt the likes I have never seen before. I think it sat in a warehouse for 20 years with playfield free standing out of the cabinet. Did my first mylar removal successfully. PBR order to go in soon. This ones a keeper so I'm gonna take my time.

    IMG_1074 (resized).jpgIMG_1074 (resized).jpg
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    5) Got my Pro Striker Bowling up that has been down for 8 months. If any of you have ever dealt with one of these, it is the most craptacular electronic, mechanical, pneumatic nightmare of a machine I have ever dealt with, but the kids love it.

    IMG_1171 (resized).jpgIMG_1171 (resized).jpg

    Hope all of you are starting to thrive as well as we come out of this.

    1 month later
    18
    #1454 2 years ago

    So updates are less frequent but I still want to chart our performance over the next year.

    Overall still a very mixed bag.

    The good news - if bare minimum break even is the standard then we have now reliably broken that threshold on a consistent basis over the last two months. Operationally we now allow 65 in at one time (given state limits) with our same mitigation measures as before. Masks required of course but we will allow drinks inside. Also all employees now vaccinated.

    The bad news - it still really looks nothing like pre-pandemic business. I projected $300K pre pandemic year 3 in business. We are instead gonna come in at about $100K if current trends hold for 2021 and we have reduced break even to $60K. By comparison our first year in business was $160K revenue on $100K operational costs, but we spent the remainder on expanding what we were offering and growing the arcade.

    So yeah, we get to stay in business, but we really don’t get to grow much here and I can still count on not a dime of personal income from this endeavor over the last 3+ years.

    Am I happy ? Yeah of course I am. I love my little business and it brings joy to my community. That was the plan all along. Success for sure. But at the same time one has to be blunt and recognize it still vastly underperforms it’s potential. For the amount of square footage it occupies relative to income generated per square foot it doesn’t deserve to be in business as compared to other uses that space and it’s resources could perform.

    I’d like it to better hold its own and be more than a vanity business. I’ll give it a break for now but I should and do expect better.

    2 months later
    18
    #1481 2 years ago

    So back with an update.

    First the good news: revenue still trending up, $800 a week in December, $3K a week more recently. Wouldn’t say we are comfortable, but would say pulling the plug is a bit more in the rear view mirror.

    Now the bad (possibly very bad) news: as anyone following the news recently knows, a large outbreak of several hundred people in Massachusetts was contact traced. 70% had been already fully vaccinated. The only conclusion one can reasonably come to is that delta can infect those vaccinated AND they can transmit. They can transmit better than a cold. I have already started wearing masks again indoors. I may eventually mandate employees do the same. And yes we may be back to COVID measures inside again. We have kept our HEPA-13 airflow and UV measures in place the entire time. Once it cools off will start cross ventilating again from our back bay door. And as the governor mandates if it comes to that, we may be back to public wearing masks inside. That should be loads of fun.

    And as a side comment to decisions that will inevitably be cast as criticism of the CDC and a failure of government, I want to make it clear that unlike most they are actually following the science. Outward appearances taken out of context might make it seem they don’t know what they are doing here with these whiplash about faces in policy. To those in the know, what they pulled off in contact tracing and testing to find out and then respond to this surprising behavior of delta in less than 30 days was a remarkable feat. Science matters. Facts matter. Changing course to respond to those new facts matters. And finally changing course to help better protect kids who can’t yet be vaccinated matters most of all since even vaccinated I still may constitute a vector especially seeing 120+ patients a week

    For those that haven’t read, this is a good summary of what prompted these changes. It is unfortunate this ends up in the politics section of their news site, but that’s where we are at as a country unfortunately.

    https://abcnews.go.com/Politics/cdc-mask-decision-stunning-findings-cape-cod-beach/story?id=79148102

    4 months later
    27
    #1523 2 years ago

    End of year update. We are on solid ground once again. $3-4K a week on a steady basis. Parties have come back finally. Still haven’t caught up to the $6K a week we did in January 2020 when it looked like a breakout year was imminent. But we’ve pared down our expenses so much that it’s all the same. Amazing how a business crash forces one to reassess how we spend money.

    Given decent revenue I have started buying again, Godzilla being the latest. Adding a few EM non pins to the collection as well to round it out. But we are at capacity space wise so if one comes in another goes out.

    I continue to be surprised by the ongoing collateral fallout from the pandemic. Businesses I thought were solid were not, and still went down. And I am still waiting for lots of unoccupied spaces to open with new businesses.

    I want to be clear that we probably lost $75K total 2020, maybe net $10K positive 2021. Doesn’t show on the books as we liquidated machines to make up the difference. Kinda mad given that I seemed to have sold at the bottom of the pin market but oh well. I didn’t need another 30 pins in storage doing nothing anyway. Also we faced a very special situation where I just had to pay employees, rent, and insurance. If I had to draw income from this we would have closed. So my experience is definitely a your mileage may vary lens to view all of this.

    We still have both our ventilation and mask measures in place. We had some pushback early on with reinstating masks but with COVID numbers crossing the 200K a day realm nobody is complaining much now. We probably benefit from being one of the safest places you can go indoors. I was a little worried we would see either decreased attendance or some new shutdown but I think a world weariness has set in with an acceptance this is endemic like the flu at this point. All I can do now is my best to provide a reasonably safe place to go indoors during the winter.

    The goal will be to end masks probably about March when this terrible wave ends. Some models project a large rise and then crash in numbers late January.

    I have given my employees the option to close during these ridiculously high COVID numbers, but the comment back is that it’s probably safer in the arcade than around family at this point. That’s probably true.

    Anyway, it’s been an interesting ride. Glad we made it out the other side. I am sure challenges still lay ahead as we see if we can grow this business. I never counted on riches from opening an arcade, but it would be nice after 3 years to at least see a dime. Maybe this year, maybe not.

    1 year later
    26
    #1528 9 months ago

    Decades opened some 5 years ago originally as Paul’s Pinball Palace. We suffered literally ever sling and arrow you could throw at us since that time. First, it wasn’t ever supposed to be a business, just a hangout for our pinball league, then some pop up pinball for the public. Lost our first lease after 4 months when they knocked the building down (to be fair we knew this was coming, just not when). We were about to close when we got offered a last minute lifeline in a dusty warehouse. Just as we were making it into a home, finally inching above the red in our new location, COVID hit. $30k of machines sold just to pay expenses. If I recall during the Covid reopening we hit a low of $700 for one week. I had to cancel Friday night hours because we made less than it cost to pay employees to be open.

    This January to add insult to injury, we got booted out of our warehouse location to make way for a conversion to ghost kitchens of all things. It was looking grim, and I was scoping out storage facilities to put it all on ice.

    But this is not a story of paradise lost, a dream destroyed, 5 years of struggle (during which time there had been $0 ROI). Nope, we crawled up from the depths of possible non-existence, finding a new home on our city’s downtown mall. I’ll admit, I was more than a little worried given that we had moved into the high rent district whether we could hack it or not. It could easily have been one of those broadway plays that closes opening night.

    But we had several things going for us: 1) a great landlord who wanted us to succeed to make our downtown mall a better place to be for everyone (like most downtown malls it is mostly restaurants and high end shops). 2) a superb manager who kept our finances straight and poured hours into redesigning our layout and making sure our social media presence stayed visible while we were closed. 3) Luck, yes lots and lots of luck. Right location, right timing, right people.

    My goal for our reopening was to simply move sideways - at least keep us in the black and viable. I do not know what our future is here, but in the 3 months we have been re-openned we have more than doubled our preexisting business. We had 75 people lined up waiting to get in at opening this weekend. Will that continue. I hope, but I will also have backup plans if it doesn’t.

    What’s my take home ? Perseverance to exist, great personnel who all have a passion for what we do, combined with fortuitous luck can take you places. You just have to be patient, in it for the long haul, and let it unfold organically. And yeah luck, don’t ever forget luck. You aren’t as smart as you think you are, your decision making isn’t nearly as good as you believe it is.

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