Quoted from brainmegaphone:Appreciate your help - however I'm just going to stick with the Cliffy solution that I have subsequently installed. I'll try to mail this back to them if they ever reply to any of the PMs to either account I sent.
To answer your question, you may be right that when I pushed down on the ball it was "tighter" which might indicate it is too wide (as opposed to too tall). I was just focused on the fact that I couldn't make it "fit" any better than it did and I wanted to really give it a shot to ensure it was a defect versus my install. That said, I installed and removed it enough times that I think I gave it a more than fair shot to get working.
Assuming these are hand cut/printed and can vary a bit from product to product I can understand how some might not work on occasion.
No need for you to spend more time on this but I really appreciate your efforts! This community is amazing!
For what it's worth, I haven't received any messages from you about this. And I apologize, I haven't check in on this thread in a few days, so I'm just catching up. I'm sorry you had problems with your VUK protector. All VUK protectors have been made from the exact same model, so yours shouldn't be taller than any others, and height shouldn't have anything to do with it since the ball should just be dropping through a hole with no bottom surface but the metal of the mech. More likely, there may be some sort of a printing error we didn't catch in the walls of the protector that are overly narrowing the opening and catching the ball before it can settle to the bottom. Anyways, I'll PM you for further resolution.