Quoted from brainmegaphone:
I followed the installation instructions and photos. So I did not install it upside down if that is what you are asking. Picture below. I also centered the part per the instructions and ensured that my finger could trigger the switch freely (which it can). I actually installed this part with a portion of the topside torn down so I was able to really center it. When it didn't work I had to reinstall it from the bottom up because I didn't want to tear all the parts down again.
I assume I have done it correctly because the small lip is poking out the bottom of the VUK (where the coil mounts back) and I can't see any more "play" to pull it down lower.
Here is my problem - when the ball goes into the VUK it doesn't trigger the switch. The ball sits up too high because I think the ninja camp part may be too "tall". Before ever posting here I started by reaching out to them 4 days ago but when they never responded I figured I'd check on here if you guys had an easy solution. I think it likely just needs to be returned for a new one or I will likely just install the Cliffy and call it a day.
When the ball goes in - no switch triggers. If I push the ball down with my finger the switch triggers (so there are no other mechanical reasons why the switch won't trigger). If i remove the part completely game acts normally. It seems to me I would have to bend the switch way more than a little to get it to reliably trigger.
The purchase receipt from pinside said I should PM Aniraf for issues with the product. Is there an alternate contact I should be reaching out to?
Placing pics here for now, coming back to edit this post shortly.
OK, from what I can see from your pics, it looks ok, curious by what you meant with "I had to reinstall it from the bottom" referring to the 2nd time. Did you install it from the bottom the first time, or from topside? Is there any chance, you may have bent/snagged that switch just a little bit during install? Again, just asking questions to eliminate possibilities, not to judge.
I've included pics of mine, reference them with yours, and see if you notice anything slightly off. Worst case, I'm thinking either the switch got slightly bent/snagged, or something small(TPR spider webbing) is causing the switch not to react properly. Hopefully it'll just take replacing the piece, which NinjaCamp is awesome about. If the same issue persists with 2nd piece, then I'd refer back to the above. It about ruling out the other possibilities.
As you mentioned, you can message Aniraf or OutpostKodelia, and they will follow up with you. Can't remember which one, but one of the accounts, the other doesn't have access to, and that can cause delays in responses. They may have something else going on, but they are extremely great with their customers and messages. You can also post in their thread, to hopefully get more attention from them. Just post you messaged them regarding the VUK protector, and have some questions/trouble.
Sounds like you've done a great job troubleshooting so far, it's appreciated when people reply back with great detailed info. Not only for myself, but helps others down the road as well. In any case, will be an easy fix, either with a part or readjustment, that's a good place to be with a machine, lol.
Let us know the resolution when it happens.
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