Quoted from konjurer:

You can opt out. The only features you're missing are the ones you don't want to try because they are part of the insider connect. It's easier than ever to access the features. They even let mere mortals experience the wizard modes without having to earn them. Personally, I think the insider connect is amazing. It gives me MORE visibility to the features of the game not less. It gives me more feedback on things I've achieved and things that remain for me to conquer.
What could Stern possibly track that could harm you? Let's see... they can see which features people are using, metrics on bugs and usage, how people are using the game so they can improve and make better games, possibly do remote support, send you new code without having to go through the hassle yourself. They're not Facebook, tracking your every move via GPS and listening in on private conversations.

Quoted from aamauzy:

just kept multiballs going and going and going and going for about 35 minutes

Quoted from Magicman:

Picked up this shooter rod at Southern Fried. Pretty happy with how it fits the motif. And the watch actually works if you wind it daily.
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Quoted from Hayfarmer:

Looks good, how much?

Quoted from konjurer:

I tried loosening the 4 screws and shifting the scoop but it didn't solve the problem. There was not enough play to correct the eject. Then I added the two washers solution and it fixed the problem. Perfectly returns to the right flipper every time. Place the two washers on the two left side screws as you're looking at it from under the playfield (between the wood and the scoop). Trust me.

Quoted from Fezmid:

What exactly are they tracking? How many games you play?

Quoted from Ghosters:

For those with Node 10 Issues. WARNING Do this with power turned off and even better, unplug the machine from the outlet before proceeding. Double check the 4 pin connector cable going to the ramp stepper motor, this is the one with the yellow warning tag on it. Make sure the individual cables in the 4 pin connector are seated properly. Especially check the black ground cable. There have apparently been issues where the ground cable was not clicked/seated into the connector properly and it was possibly causing the node 10 board to fry. I checked my cable and all cables/pins and they seem to be properly seated. I thought I would pass this on just in case it was the cause of your node 10 problems. Once again do not mess with this cable if there is any power going to the machine. Unplugging it under power will likely fry the node 10 board, this the big yellow warning tag.
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Quoted from CrashJT:

Agree with you. I wonder if these folks use cell phones. They track your every move using radio location as their primary function. Cell phones with computers in them (eg. Android & iPhone, etc.) capture this and much much more.

Quoted from Magicman:

Ok, so "track my every move" is perhaps a bit melodramatic, but yes, they are collecting data points on you every time you use IC. Because you have to create a profile, the collected data is not anonymous, and while it may not cause any real harm, some people aren't comfortable with companies doing that. That's why some folks use browsers like DuckDuckGo instead of Chrome or Edge. Vegas has been doing this for years now. Some players love the IC and others don't. I get it. My point is that you shouldn't be forced to create an account with Stern and sign into their data collection in order to enjoy all the songs and modes programmed into a game that you purchased. That's all. Now back to our regularly scheduled programming.

Quoted from etr104:

Random question for the Canadians in this thread. What kind of coin mechs are Stern machines shipped/sold to Canada with? (ie games bought through Player One or Nitro)?
My only experience in buying a new pin so far has been my JJP GNR which came with US Quarter coin mechs installed. Is this also the case with Stern?
(And yes, I know these are easily swapped out, I'm just trying to plan ahead for what parts I need to order)

Quoted from Ghosters:

For those with Node 10 Issues. WARNING Do this with power turned off and even better, unplug the machine from the outlet before proceeding. Double check the 4 pin connector cable going to the ramp stepper motor, this is the one with the yellow warning tag on it. Make sure the individual cables in the 4 pin connector are seated properly. Especially check the black ground cable. There have apparently been issues where the ground cable was not clicked/seated into the connector properly and it was possibly causing the node 10 board to fry. I checked my cable and all cables/pins and they seem to be properly seated. I thought I would pass this on just in case it was the cause of your node 10 problems. Once again do not mess with this cable if there is any power going to the machine. Unplugging it under power will likely fry the node 10 board, this the big yellow warning tag.
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Quoted from etr104:

So I just received my Rush Premium and it's all set up now. I won't get a chance to fully put it through it's paces with some extensive play until later. One thing I've noticed though, while the game is sitting idle in attract mode, there seems to be what sounds like a very audible wurring CPU fan that often starts and stops. Is this normal for Stern games? My JJP GNR doesn't make any noise when sitting idle, but Rush is my first Stern.
The other thing I noticed is that the left flipper button seems to intermittently be "clicky" when pushing the button, hard to describe, but it almost feels like a burr on the plastic button as it slides through the insert. Again, I won't have time to actually open the game up to see whats happening until later, but is this normal/common? Is this just a burr that will eventually work/smooth itself out?

Quoted from etr104:

So I just received my Rush Premium and it's all set up now. I won't get a chance to fully put it through it's paces with some extensive play until later. One thing I've noticed though, while the game is sitting idle in attract mode, there seems to be what sounds like a very audible wurring CPU fan that often starts and stops. Is this normal for Stern games? My JJP GNR doesn't make any noise when sitting idle, but Rush is my first Stern.
The other thing I noticed is that the left flipper button seems to intermittently be "clicky" when pushing the button, hard to describe, but it almost feels like a burr on the plastic button as it slides through the insert. Again, I won't have time to actually open the game up to see whats happening until later, but is this normal/common? Is this just a burr that will eventually work/smooth itself out?

Quoted from Hayfarmer:

Pull the button out and sand it smooth, just some residue on it still. Takes 5 minutes. Cpu fan is normal

Quoted from etr104:

So I just received my Rush Premium and it's all set up now. I won't get a chance to fully put it through it's paces with some extensive play until later. One thing I've noticed though, while the game is sitting idle in attract mode, there seems to be what sounds like a very audible wurring CPU fan that often starts and stops. Is this normal for Stern games? My JJP GNR doesn't make any noise when sitting idle, but Rush is my first Stern.
The other thing I noticed is that the left flipper button seems to intermittently be "clicky" when pushing the button, hard to describe, but it almost feels like a burr on the plastic button as it slides through the insert. Again, I won't have time to actually open the game up to see whats happening until later, but is this normal/common? Is this just a burr that will eventually work/smooth itself out?

Quoted from parsonsaj:

That fan noise is very typical of all newer Stern games... for unknown reasons they won't switch to a quieter fan.
Pinmonk sells an excellent replacement quiet fan kit for $18. I put them on all my games. Makes all the difference in the world...

Quoted from Kkoss24:

After Installing Ninjas fixes , I had the side ramp left to tweak .After lubing the gate ,I dropped the back left leg 1/4 inch from level dropping that ramps pitch just a little bit and it has completed this game for me .All this and the new pass through code fix has landed Rush on the moon IMO I can now officially say this is the smoothest flowing pin I have ever played period .

Quoted from CloverleafKid:

I sure appreciate all the Rush Premium tips, particularly regarding those tiny machine screws holding the time machine ramp in place and the blue rubbery pieces that take a mean beating from the balls at very high speeds.
I didn't notice the screws falling off until the whole left side of the ramp was falling apart. I had lost (and subsequently found in the bottom of the cabinet) 3 of them, found the appropriate holes that bound the 3 pieces together and screwed them back in and it worked. Maybe 10-15 plays later one of the screws was out again. I'm grateful for the advice to get some Loc-tite and I intend to unscrew all of them and re-screw them with that--I hope it's not messy.

Quoted from Boslaw:

Just to close the loop on my playfield for anyone who cares. I sent some pics of the playfield to my distributor and asked if he thought it looked normal (I did this at the same time as my original post on this forum). He forwarded the pics to Stern. They asked for a few more pics from further away, which I provided. They quickly offered an unpopulated playfield as a replacement. My distro asked if they could send a fully populated playfield instead (and I'd send back the original). They agreed. That is excellent customer service across the board in my opinion, from Stern and my distro. It required nothing more from me than 2 emails with a few pics, and I don't have to spend any time removing and re-installing mechs and worrying that I'm going to slip with a screwdriver.

Quoted from parsonsaj:

That fan noise is very typical of all newer Stern games... for unknown reasons they won't switch to a quieter fan.
Pinmonk sells an excellent replacement quiet fan kit for $18. I put them on all my games. Makes all the difference in the world...

Quoted from j_m_:

I'll let you in on a little secret. it's not an unknown reason, it's because a quieter fan will cost stern more money than what they are currently using

Quoted from etr104:

Okay 2 more questions from a noob at this game.
If the ball goes around the right orbit at a high rate of speed (either from the flippers, or from an auto-plunged ball), the ball will go around, between the pop bumpers and straight down the middle. Is this a leveling issue? Or is this an issue where I need to bend a rail/guide to stop this from happening? How common is this issue your you all?
Second issue, if the ball goes under the upper flipper it rolls into the shooter lane (by design I'm assuming), where I have to manually plunge the ball. Is there a way to set the game to auto-plunge when this happens? Or is there a strategic purpose to having the ball go down the shooter land like that?

Quoted from OutpostKodelia:

I don't want to come off as a Stern apologist, because I'm definitely not, but they're using a standard Mean-Well RSP-500-48 power supply and that's the fan that runs loud. It's almost certainly the fan Mean-Well ships them with. If Stern was to swap out the fan, it would probably void the warranty on the power supply and I doubt they'd want to be shipping out thousands of power supplies that they can't get their supplier and/or Mean-Well to replace if they fail at a young age. Also, I have other Mean-Well power supplies with forced air cooling and they're ALL loud. I think this is really a Mean-Well problem. That said, Stern could definitely try to find a different power supply that is quieter out of the box, so they're not totally innocent here. They've consciously moved forward with this power supply despite the complaints from home users.

Quoted from murfe88:

Cool shooter rod mod I just made using a $16.95 gear shifter from Amazon. Also did one for my Elvira.
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Quoted from Schwaggs:

I totally agree with you. For the price they are charging, one should expect a properly cleared playfield that allows the ball to roll properly.
This same thin and/or missing clear was on many of the NIB games (not just Rush) on display at SFGE this weekend. I don’t know why we should accept this lack of quality.
I guess on the plus side - without clear you will not have pooling.
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Quoted from etr104:

The other thing I noticed is that the left flipper button seems to intermittently be "clicky" when pushing the button, hard to describe, but it almost feels like a burr on the plastic button as it slides through the insert. Again, I won't have time to actually open the game up to see whats happening until later, but is this normal/common? Is this just a burr that will eventually work/smooth itself out?

Quoted from murfe88:

Cool shooter rod mod I just made using a $16.95 gear shifter from Amazon. Also did one for my Elvira.
[quoted image][quoted image][quoted image]

Quoted from VisitorQ:

Oh man, I think the QR reader is one of the best mods Stern has came up with to be honest, I love it. With that said, you could unplug it on either end for the light to go out. It's a simple Ethernet cable.

Quoted from DrDQ:

Anybody else having the clock minute hand occasionally not move since .98 code?
Happens every once in a while on the first ball it seems. Clock time is advancing on the screen via the pop bumpers but the minute hand not physically moving. After a drain the clock hand catches back up and then works fine for the rest of the game.

Quoted from etr104:

Here's another question. This might be more of a general Spike2 question rather than a question specifically about Rush. But on my Rush premium, my clock (and system time) keeps reverting to exactly 4 hours off of the correct time. No matter how many times I go into the settings and change the time to the correct time, upon reboot it ends up 4 hours off.
I've got my machine connected to Wifi, so I'm assuming that every time I boot the machine, the clock gets synced up with an NTP (network time) server on the Internet, however the timezone is somehow set incorrectly.
I can't find anywhere in the settings to change my timezone. Where do I go to do this??

Quoted from Schwaggs:

Make sure the address or at least city and state are accurate on your Insider Connected account. The machine uses that to set your time zone.

Quoted from etr104:

If the ball goes around the right orbit at a high rate of speed (either from the flippers, or from an auto-plunged ball), the ball will go around, between the pop bumpers and straight down the middle. Is this a leveling issue? Or is this an issue where I need to bend a rail/guide to stop this from happening? How common is this issue your you all?